Aparthotel

El Marqués Palace by Intercorp Hotel Group

Property class: 4
Family-friendly aparthotel in Santiago del Teide with outdoor pool and bar/lounge

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Enjoy your visit to Santiago del Teide with a stay at El Marqués Palace by Intercorp Hotel Group. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A children's pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Lounge area
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 Bedroom, Sea View

A hotel room with a bed, a chair, a desk, and a balcony with a view.

Standard Apartment, 1 Bedroom, Sea View

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Garden View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Sea View

A hotel room with a bed, a chair, a desk, and a balcony with a view.

Standard Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms, Terrace, Sea View

A living room with a sofa, coffee table, and a view of the outdoors through a sliding glass door.

Standard Apartment, 3 Bedrooms, Terrace, Sea View

  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

A compact kitchen with a washing machine, microwave, sink, and a small dining area with a tray of cups and utensils.

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms, Terrace, Sea View

A modern living room with a sofa, chairs, a coffee table, and a TV mounted on the wall.

Deluxe Suite, 3 Bedrooms, Terrace, Sea View

  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

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9.0 out of 10, Wonderful, 414 reviews
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About the neighborhood

Map
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683

What's nearby

  • Tenerife Beaches - 9 min walk - 0.8 km
  • Oasis Los Gigantes Public Pool - 10 min walk - 0.9 km
  • Los Gigantes Marina - 12 min walk - 1.0 km
  • Los Gigantes Beach - 12 min walk - 1.0 km
  • Arena Beach - 17 min walk - 1.5 km

Getting around

  • Tenerife South Airport (TFS) - 40 min drive
  • La Gomera (GMZ) - 134 min drive

Restaurants

  • ‪B-Yard - ‬3 min walk
  • ‪Bar Cafetería Alfonso - ‬6 min walk
  • ‪Restaurante Pizzeria Mamma Lucia - ‬6 min walk
  • ‪Poolbar, Barcélo Santiago - ‬9 min walk
  • ‪The Tea House and bar - ‬10 min walk

About this property

El Marqués Palace by Intercorp Hotel Group

  • Enjoy your visit to Santiago del Teide with a stay at El Marqués Palace by Intercorp Hotel Group. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A children's pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 63 apartments
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 30 per week)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Free offsite parking within 66 ft
    • Street parking available

Other information

    • Smoke-free property

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Reviews

El Marqués Palace by Intercorp Hotel Group Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, heated, and well-maintained with a pleasant area and friendly staff at the pool bar. (19 reviews)
  • The hotel's pool bar and nearby restaurants offer excellent food and great service. (7 reviews)
  • The property features a heated pool, a warm and inviting amenity. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Room
Beach
Apartment
View
Bar
Bathroom
Balcony
Sea
Bed

Reviews

Verified review

10/10 Exceptional

Excellent customer service Very friendly staff
Verified review

10/10 Exceptional

The staff working during the day was simply incredible, very grateful. The place is for 4 and a half, very comfortable and beautiful. I recommend staying.
Verified review

8/10 Very good

Front desk staff very friendly and helpful. Bathroom floor in the main bathroom was dirty, cleaned it ourselves. No bar/snack bar open ,which we were not told about. Last year when we stayed it was open and you couldn't have your own food/drinks, so they need to sort out what the rules are. Pool is heated and good.sun lougers could do with replacing as they are very uncomfortable. Overall a pleasant stay for the price
Verified review

8/10 Very good

Clean, helpful staff
Verified review

10/10 Exceptional

Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)
Verified review

10/10 Exceptional

Wonderful location. Lovely staff.
Verified review

10/10 Exceptional

A great stay. Property well maintained. Reception staff were extremely helpful in every way.
Verified review

10/10 Exceptional

Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Verified review

8/10 Very good

Good 3 night stay

Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Verified review

10/10 Exceptional

Good value and heated pool a bonus

Great hotel with all your needs. Best thing is the heated pool. Friendly staff. Hotel probably needs an upgrade but that won’t deter us returning, Location ok although on a busy roundabout.
Verified review

8/10 Very good

Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Verified review

10/10 Exceptional

Elmarques palace

We always stay there twice a year Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant
Verified review

8/10 Very good

Well placed within the area, Lidl over the road and restaurants within easy walking distance. On the poor side there is no wi-fi in the rooms, and our patio only got the sun between 3.15pm and 6.15pm
Verified review

10/10 Exceptional

We recently stayed 3 weeks at El Marques Palace in a 1 bedroom sea view unit. Everything was great and the view from our balcony was spectacular. Front desk staff were always helpful and even gave us more clothes hangers when we asked. While the terrain is hilly, there are many restaurants and bars within walking distance and a grocery store across the street. The pool bar also had excellent food and great service. Would highly recommend.
Verified review

8/10 Very good

Another great two weeks

We have stayed in El Marques Palace many times (usually at least twice a year) The location is perfect for us at the top of the hill as the restuarants and bars we use are also at the top of the hill. All staff are very helpfull and polite. It may be time for the appartements to be freshened up and bathrooms fittings could do with being replaced. However we will be back next year.
Verified review

8/10 Very good

The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Verified review

8/10 Very good

The aparthotel is in a great location many restaurants the marina and beach all in walking distance. The pool is heated which was fantastic. The 2 bed apartments are a good size with 2 bathrooms. Cleaned every second day. No pool towels provided but we used the apartment ones and kept them when clean ones were provided. Lidl is across the road and many other shops in walking distance. My son was disappointed that the gym wasn’t open despite it being advertised. Late checkout accommodated for €10 per hour. Overall we enjoyed our stay
Verified review

6/10 Good

Staff was friendly and helpful at the reception. Breakfast was not worth the price, it was very precise what belonged to the breakfast for example had to choose between juice and coffee and couldn't get butter for bread if it wasn't in the menu for that specific dish and when asked if the breakfast eggs could be done fully cooked instead of medium which they usually were, it was responded that it would cost extra. It was mentioned in the booking site that sports center would be included in the accommodation but however when asked from reception, there were no sports center. Sofa-bed in the room was not long enough for adult and uncomfortable to sleep. Location was calm and nice and the transport connections were nice and car could easily be parked nearby.
Verified review

10/10 Exceptional

Amazing location! Literally in front of Lidl. Walking distance to Los Gigantes beach and Natural pool! Staff are amazing! Would recommend!
Verified review

10/10 Exceptional

We love these apartments it suits all our needs. We have stayed there twice a year now for many years
Verified review

10/10 Exceptional

Staff very friendly and helpfull, very very clean, heated pool was a real bonus
Verified review

8/10 Very good

Nice hotel, with a clean pool and nice staff
Verified review

8/10 Very good

Always a good stay.

Good clean but dated apartment with Excellent staff
Verified review

8/10 Very good

Nice and convenient, good parking space too.
Verified review

8/10 Very good

Everything is great beside the smell of the garbage bin that was in the kitchen.