Gran Hotel Santa Cruz

Property class: 4.5
Luxury Santa Cruz hotel with free water park, connected to the convention center

Choose dates to view prices

Gran Hotel Santa Cruz features a free water park and a rooftop terrace. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the pool bar. This luxurious hotel also features an outdoor pool, a sauna, and a snack bar/deli.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and pool bar
  • Outdoor pool
  • Free water park
  • Rooftop terrace
  • 24-hour fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Waterslide
  • Swim-up bar

For families (6)

  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Garden
  • Coffee/tea maker
  • Elevator
The current price is $52
$52 total
Oct 22 - Oct 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room, City View

A hotel room with a large bed, a small table with chairs, a view of the city through a window, and a separate bathroom area.

Comfort Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a wooden dresser, a television, and a balcony with red curtains.

Deluxe Double Room, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Twin Room, City View

A hotel room with two beds, a TV, a small table, and a balcony with a view.

Comfort Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Triple Room, City View

A hotel room with two beds, a desk with a lamp, a chair, and a large window with curtains.

Comfort Triple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Deluxe Studio Suite, City View

A hotel room with a bed, a desk, a chair, a lamp, and a window.

Deluxe Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
# 247 Rene Moreno, Santa Cruz, Departamento de Santa Cruz

What's nearby

  • San Lorenzo Cathedral - 3 min walk - 0.3 km
  • Sacred Art Museum - 3 min walk - 0.3 km
  • Plaza 24 de Septiembre - 5 min walk - 0.4 km
  • La Recova Artisan Walk - 6 min walk - 0.6 km
  • Arenal Park - 11 min walk - 1.0 km

Getting around

  • Santa Cruz (SRZ-El Trompillo) - 10 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 32 min drive
  • Santa Cruz de la Sierra Station - 10 min drive

Restaurants

  • ‪Caffettino - ‬4 min walk
  • ‪InArte Cafetería - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪L’arôme Centro - ‬2 min walk
  • ‪Cincuentacincuenta - ‬4 min walk

About this property

Gran Hotel Santa Cruz

  • Gran Hotel Santa Cruz features a free water park and a rooftop terrace. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the pool bar. This luxurious hotel also features an outdoor pool, a sauna, and a snack bar/deli.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
11:00am

Hotel size

    • 72 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • One child (17 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

    • Onsite parking available only on request
    • Free secured, covered onsite self parking
    • Secured covered onsite extended parking (USD 4 per night)
    • Wheelchair-accessible parking and van parking on site
    • Limited onsite parking (max 10 spaces per unit)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite carport and garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Charcoal grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Playground
  • Children's games

What to do

  • Access to nearby outdoor pool
  • Access to nearby health club

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces
  • Conference center (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1958
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Free water park
  • Sauna
  • Waterslide
  • Lockers available
  • Outdoor entertainment area
  • Outdoor furniture
  • Georgian architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 394
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 394
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 6 stairs to reach property
  • Portable hoist available
  • Tile flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 60-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Dining table

More

  • Housekeeping on request (surcharge)
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Covered extended parking costs USD 4 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

Frequently asked questions

Is there a pool at Gran Hotel Santa Cruz ?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Gran Hotel Santa Cruz ?

Yes, cats and dogs stay free.

Is parking offered on site at Gran Hotel Santa Cruz ?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Gran Hotel Santa Cruz ?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Gran Hotel Santa Cruz and nearby?

Gran Hotel Santa Cruz has an outdoor pool, a 24-hour fitness center, and a sauna, as well as a picnic area, a garden, and access to a nearby health club.

Are there restaurants at or near Gran Hotel Santa Cruz ?

Yes, there's an onsite restaurant.

What's the area around Gran Hotel Santa Cruz like?

Gran Hotel Santa Cruz is in Centro Histórico, a short 10-minute drive from Santa Cruz (SRZ-El Trompillo) and 4 minutes' walk from San Lorenzo Cathedral.

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Reviews

7.2

Good