6/10 Bueno
7 de mayo de 2025
6/10 - Wasnt the best but wasnt the worst
The hotel was really big with an indoor and outdoor swimming pool. A spa downstairs, an area for shisha. Lobby with a bar and the dining area.
Overall, my experience was 6 out of 10.
I asked for a balcony view. I was given one (room 205), the balcony view had just trees and bushes and a back road you can just see. I couldnt sit on the balcony or leave the door open as the insects and mosquitos kept coming in. Additionally, the air con doesnt work in any room of the hotels (i had family who had other rooms), so it did get warm in the rooms.
I also found an insect, caterpillar type near my pillow, i just removed it, dusted the bed as i know it would've come through the balcony and didnt complain about it.
The next day, i tried to shower and the shower was broken, quite frustrating as I was already in the shower and had to use the tap to wash myself. I reported it and was fixed a bit later.
I asked one of the cleaners - no cleaner speaks english and only french. Challenging to communicate. I asked for an iron, the lady said she will iron my tops and bring it back. She did but also gave me a receipt to go pay at reception. I expected the use of an iron to be free.
The breakfast, lunch, dinner wasnt too bad but most of the food was french cuisines and some didnt have much taste, a bit bland and the same options on most nights.
Free drinks at the bar and juices was good and the lounge area was nice to relax in.
You will get people trying to sell you excursions at the hotel.
Cliente verificado
Viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com
