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Al Safwah Orchid

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping center, near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Al Safwah Orchid

2 restaurants, breakfast served, international cuisine
Front of property
Interior
Reception hall
Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Near the Great Mosque of Makkah, Al Safwah Royale Orchid offers an unforgettable retreat. Indulge in international cuisine at one of the two on-site restaurants, unwind with a book from the library, or pamper yourself at the hair salon. With free in-room WiFi and helpful concierge services to plan your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Free babysitting
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Babysitting (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
The current price is $167
$201 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room, Side Haram View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room , Side Haram View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Side Haram View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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  • Parking available
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8.2 out of 10, Very Good, 702 reviews
The price is $240
$290 total
includes taxes & fees
Dec 6 - Dec 7
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About the neighborhood

Map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 73 min drive
  • Makkah Station - 15 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Al Safwah Orchid

You'll be in a fantastic location at Al Safwah Orchid, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. For a bite to eat, guests can check out Marwa, one of 2 restaurants, which serves international cuisine and is open for breakfast. This luxurious hotel is also within just a 10-minute walk of Kaaba.

At a glance

DONE

Hotel size

    • 471 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • No cribs (infant beds)
    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (SAR 552 per day)
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free babysitting

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Marwa - This restaurant specializes in international cuisine and serves breakfast only.
Al Morjan - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 75 per person

Parking

  • Self parking costs SAR 552 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007435

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

Are pets allowed at Al Safwah Orchid?

Sorry, pets aren't allowed.

Is parking offered on site at Al Safwah Orchid?

Yes. Self parking costs SAR 552 per day.

What are the check-in and check-out times at Al Safwah Orchid?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. Check-out time is 12:30 PM. Contactless check-in and check-out are available.

Are there restaurants at or near Al Safwah Orchid?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Al Safwah Orchid like?

Al Safwah Orchid is a short 3-minute walk from Great Mosque of Makkah and 6 minutes' walk from Kaaba.

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Reviews

Al Safwah Orchid Reviews

7.2

Good

7.4

Cleanliness

8.4

Location

7.2

Staff & service

6.8

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Location
Room
Amenities
Lobby
Furniture
Room service
Breakfast
Internet
Service staff

Reviews

10/10 Exceptional

The place is very good and the staff are very nice.
Abdel-Salam, 3-night trip

10/10 Exceptional

I found what i expected
Sadat, 4-night trip

10/10 Exceptional

Great Hotel
Hassan, 4-night trip

10/10 Exceptional

The best location and easy access.
Ismail, 4-night trip

2/10 Poor

Hotel.com

Due to unforeseen circumstances, I was unable to arrive on the originally scheduled date of my booking. I reached out to Hotels.com in an attempt to either cancel or reschedule my booking, but unfortunately, I did not receive a timely response. Additionally, it appears that no effort was made by Hotels.com to contact the hotel to update or modify my reservation accordingly. I kindly request your assistance in reviewing this matter and seeing if any resolution can be offered, given the situation. Thank you for your support. Never to book with hotel.com. They use agoda which is cheaper than rate their website and agoda give free cancellation. Hotels.com don’t
Omar, 1-night trip

8/10 Very good

Great location. First row in front of haram
Yasser, 1-night trip

10/10 Exceptional

Very close to Haram. Nice facilities and friendly staff.
Ansar Basha, 3-night trip

6/10 Good

👎👎👎
Sarvar, 2-night trip

8/10 Very good

Location!

It has the best location for the price. However, the internet doesn't work. You will have to come down to the lobby. The cleaning service was OK but had to ask for fresh towels. The plus point was the location!
Mohammad, 5-night trip

2/10 Poor

hotel entrance is very difficult

There is noise between the rooms, the furniture is very old, the bed mattress is uncomfortable, the blanket is old, and the hotel entrance is very difficult from the market.
Khaled, 1-night trip

2/10 Poor

Hotel not maintained, service is bad
Ridwaan, 1-night trip

6/10 Good

Good point was location and big beds. Had to change rooms due to leak. The new room given had ne shower door and flush was not working properly so had to change room again. Room service was very late and breakfast was very disappointing. I believe it was the leftover from previous nights dinner
Shanara, 7-night trip

6/10 Good

The bed mattress are horrible extremely hard . Cleanliness is not Upto standard of a hotel. The location is extremely good next to clock tower and few min to Macca was the only best thing.
Ambreen, 1-night trip

6/10 Good

The only advantage you get is the proximity to Haram. The furniture is old, not enough towels in the toilet, no iron in the rooms, and room service is not responsive and super slow. You hear a lot of noise from nearby rooms and corridors
Mohamed, 5-night trip

2/10 Poor

room without window and staff not at all attentive
Mohamed, 5-night trip

4/10 Fair

The property seems not maintained properly. The amenities were not in good shape. Sliding glass door for the bath place was broken and missing. A/C was not functioning properly. And there is no internet. It never works. Just an average space. On top of all not much of greeting attitude at the reception. I can literally count the number of words exchanged at the time of check-in and check-out.
Muhammad Naseer, 2-night trip

8/10 Very good

Yeniliklere ayak uydurma

Yeniliklere ayak uydurma gereği duyulmamış, kahvaltı hizmeti çok güzel Wifi yok demek daha doğru; çekmiyor. Oda mobilyası çok demode ( formika)
IBRAHIM, 7-night trip

2/10 Poor

The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Nasrullah, 7-night trip

6/10 Good

This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
shabnam, 3-night trip

10/10 Exceptional

Excellent service
Asim, 5-night trip

10/10 Exceptional

best place to stay in Makkah. Taxi available just a walk away. shipping and food in the building itself. a few steps to Kaaba
kaviraj, 2-night trip

10/10 Exceptional

جميل جداااااا
Saif, 3-night trip

10/10 Exceptional

Best place ever
Ommar, 2-night trip

8/10 Very good

This hotel is very close to Khaba.
mahmudur, 1-night trip

8/10 Very good

Excellent staff
Qasim, 3-night trip