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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Mountain hotel with indoor pool, near Mardi Gras Casino

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area
Indoor pool
Business center
Meeting facility
Front of property
Close to the action of Mardi Gras Casino, Holiday Inn Express Hotel & Suites Cross Lanes invites you to enjoy a warm welcome. Relax by the fireplace in the lobby or take a refreshing dip in the indoor pool. With free breakfast buffet and manager's reception, helpful staff are on hand to ensure your stay is nothing short of exceptional.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The current price is $89
$100 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Sofa bed - single
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
9.4 out of 10, Exceptional, 1,003 reviews
The price is $93
$104 total
includes taxes & fees
Nov 16 - Nov 17
Sleep Inn & Suites Cross Lanes - South Charleston
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About the neighborhood

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • West Virginia State University - 4 min drive - 4.8 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 14 min drive - 17.4 km
  • Charleston Town Center - 14 min drive - 19.7 km

Getting around

  • Charleston, WV (CRW-Yeager) - 23 min drive
  • Charleston Station - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬4 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

When you stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG, you'll be within a 15-minute drive of Charleston Coliseum & Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.

What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes by IHG and nearby?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has an indoor pool and a 24-hour fitness center.

What's the area around Holiday Inn Express Hotel & Suites Cross Lanes by IHG like?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the heart of Cross Lanes. Popular attractions include Charleston Coliseum & Convention Center, which is 13 minutes away by car.

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Reviews

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its variety, quality, and freshness, with many guests raving about the options and flavors. (57 reviews)
  • The pool area was very clean and nice, providing a great experience for families. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Bed
Children
Location
Water
Restaurant
Building
Bathroom

Reviews

8/10 Very good

Great breakfast and friendly staff.
Emily, 1-night trip

8/10 Very good

It was a good stay
Angela, 2-night trip

10/10 Exceptional

Will definitely be coming to stay there again!
Brenna, 1-night trip

10/10 Exceptional

Good place to stay

Nice clean room
Randi, 1-night trip

10/10 Exceptional

Good value for price.
John Mark N., 1-night trip

10/10 Exceptional

Excellent room, great breakfast. Very friendly staff, complimentary water.
DMF, 1-night trip

10/10 Exceptional

New and very clean. Pleasant staff and comfortable rooms.
Melissa, 1-night trip

10/10 Exceptional

Was perfect. Was just passing through and need some good sleep before getting back on the road
Joseph, 1-night trip

10/10 Exceptional

Great breakfast, clean property and room!
Kelly, 1-night trip

2/10 Poor

I had a pretty bad reaction to the pool. I believe the pool may be contaminated or imbalanced. I had to go to the doctor due to this. Please check your pool levels for chlorine and bacteria issues at the address of: 410 New Goff Mountain Rd, Cross Lanes, WV 25313 Otherwise, the hotel had a great breakfast and the room was clean. That doesn't make up for the fact that I am still suffering from a pool reaction and had to go to the doctor.
Christine, 2-night trip

10/10 Exceptional

Beautiful room and very friendly staff.
Pamela, 1-night trip

10/10 Exceptional

We had a great experience!
Jacqulene, 1-night trip

8/10 Very good

Great place to rest on our adventure! Food was delicious!
Maggie, 1-night trip

10/10 Exceptional

Breakfast was delicious!! Lots of options and very attentive staff.
Alana, 1-night trip

10/10 Exceptional

Quick and easy off/on from highway. Check in was smooth, multiple restaurant options nearby, comfortable room with no noise heard. Great breakfast.
Jamie, 1-night trip

10/10 Exceptional

Staff was wonderful!!
Colin, 3-night trip

10/10 Exceptional

Everything was great
Michael, 1-night trip

8/10 Very good

I was very satisfied with my stay. The staff were very nice and friendly.
Rachel, 1-night trip

10/10 Exceptional

The check in receptionist was outstanding! Very professional and helpful. She deserves a raise!
Beth, 1-night trip

10/10 Exceptional

Beautiful place clean and very nice people
Josh, 1-night trip

10/10 Exceptional

The room was good and I especially liked the buttons to move the shades up and down. Very unique and wish more hotels had this. And the breakfast oprtions and food were also very good.
Jerre, 1-night trip

10/10 Exceptional

Really friendly staff, renovations are lovely! Kids had a great time at the pool.
Vanessa, 1-night trip

8/10 Very good

Awesome stay overall

This was a good place to stay with my family . Complimentary breakfast, heated indoor pool , and friendly service . The only hiccup I would say would be to check in on time if not your room can be mixed up and rebooked with someone else . The issue was corrected accordingly but it still made me uncertain with rebooking. Outside of this minor incident , I enjoyed my stay !
Kirsie, 3-night trip

10/10 Exceptional

Excellent staff!
Chad, 1-night trip

10/10 Exceptional

Friendly and helpful staff, clean and comfortable room. We did not eat breakfast but it looked good! We travel this way several times a year and would stay again.
Barbara, 1-night trip