The Pavilion Hotel

Property class: 3
Sandakan hotel with restaurant and conference center

Choose dates to view prices

When visiting Sandakan, The Pavilion Hotel is a great choice to consider. Guests can indulge in massages or reflexology, then grab a bite to eat at the restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Spa services
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • LCD TV
The current price is $30
$36 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Queen Room

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Queen Room

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a bed, bedside table, lamp, curtains, and a desk with a mirror.

Deluxe King Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Family Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Queen Room, No Windows

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted TV.

Standard Queen Room, No Windows

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a marble headboard, bedside lamps, a nightstand, and a painting on the wall.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Map
Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Sandakan, Sabah, 90000

What's nearby

  • Sandakan Memorial Park - 8 min walk - 0.7 km
  • Sandakan Rainforest Park - 6 min drive - 5.3 km
  • Sandakan Harbour Mall - 16 min drive - 16.1 km
  • Rainforest Discovery Centre - 17 min drive - 17.0 km
  • Borneo Sun Bear Conservation Centre - 21 min drive - 17.7 km

Getting around

  • Sandakan (SDK) - 3 min drive

Restaurants

  • ‪Hameed Curry House - ‬3 min walk
  • ‪Sandokan Restaurant - ‬12 min walk
  • ‪Supreme Multi Cuisine - ‬5 min walk
  • ‪Ainul Mardiah - ‬4 min walk
  • ‪Warung Padang Jawa - ‬5 min walk

About this property

The Pavilion Hotel

  • When visiting Sandakan, The Pavilion Hotel is a great choice to consider. Guests can indulge in massages or reflexology, then grab a bite to eat at the restaurant.

At a glance

Hotel size

    • 90 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan

Frequently asked questions

Does The Pavilion Hotel offer free cancellation for a full refund?

Yes, The Pavilion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pavilion Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Pavilion Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Pavilion Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Pavilion Hotel and nearby?

The Pavilion Hotel has spa services.

Are there restaurants at or near The Pavilion Hotel?

Yes, there's an onsite restaurant.

What's the area around The Pavilion Hotel like?

The Pavilion Hotel is located on the boardwalk/promenade, a short 10-minute walk from Sandakan Memorial Park.

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Reviews

The Pavilion Hotel Reviews

7.2

Good

7.4

Cleanliness

6.6

Location

7.8

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

Room was musty and couldn’t shut the bathroom window. Whole hotel in need of a refresh. Breakfast was good and some local eateries and shops available - thought the cost high but options limited for area and breakfast included. Okay for a short stop over
Verified review

10/10 Exceptional

Love t room. Comfortable & clean
Verified review

6/10 Good

Okay for the Price
Verified review

6/10 Good

If you just want a bed for a night it is fine. Definitely wouldn’t want to stay longer. Breakfast was very basic no cereal or milk, only 1 fresh fruit papaya I think. Probably wouldn’t stay again but conveniently located to airport.
Verified review

2/10 Poor

The rooms and hotel facilities were very dirty. Carpets haven’t been vacuumed in weeks, the glasses were dirty the bed head was stained.
Verified review

6/10 Good

It was only a brief stopover before a river cruise so didn't expect much and I guess it met expectations. Area around the hotel was a little dirty and there wasn't much to walk to. Hotel room was basic (fine) and the sheets and floor were clean. Bathroom wasn't as clean. Had a TV but it came with a 2 prong plug ??? Which makes no sense when its a 3 prong country! Breakfast very limited for western palate - no fruit or breaded things apart from toast. Overall as expected - not sure it's 3 star though
Verified review

8/10 Very good

Pros are proximity to the airport, and available free shuttle to the airport as well. Otherwise an average 2 star hotel. Cons Breakfast is a buffet style with Rice, Noodles and Vegetables, and Chicken. Eggs are boiled but almost RAW. You can toast your own bread with butter and jelly. Coffee is ok. The rooms are not very clean. Ours was a Non-smoking on the 4th floor, but it smelled like cigarettes. There is Hot water in the shower. Only one half used roll of toilet paper was available. You get bath towels, but no face or hand towels are available. The neighborhood around stinks like sewer but you can find a few places to eat. Overall the place is convenient for an overnight stay before your flight.
Verified review

8/10 Very good

Keadaan bilik yang selesa dan layanan dan servis yang diberikan memuaskan.
Verified review

4/10 Fair

Desayuno pésimo

Bastante antiguo, el desayuno de lo peor que he probado en mi vida. El zumo que ponen no pasa los estándares mínimos.
Verified review

8/10 Very good

aircon tidak berapa sejuk dan pilihan rangkaian tv juga tidak banyak pilihan.. kebersihan dan keadaan bilik memuaskan..
Verified review

8/10 Very good

Akan memilih tempat hotel yang sama untuk penginapan akan datang
Verified review

10/10 Exceptional

Shuttle free to airport

During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals provided delicious. The hotel also free shuttle to airport.
Verified review

10/10 Exceptional

friendly staf
Verified review

8/10 Very good

Very good value for money. Close to airport and lots of local places to eat nearby
Verified review

4/10 Fair

Dit hotel was werkelijk het ergste wat wij hebben gezien in Maleisië. De kamer was vies, beschimmeld en overal zaten vlekken!
Verified review

4/10 Fair

Poor maintenance
Verified review

10/10 Exceptional

Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.
Verified review

10/10 Exceptional

baik dan memuaskan
Verified review

6/10 Good

Good. Only the condition of room it too old.
Verified review

10/10 Exceptional

Nice and clean
Verified review

2/10 Poor

Very bad this hotel request non smoking room but given smoking room and no hot water waiting 5 minutes the water not hot.. table lamp dirty no cleanning.. the matress very hard.. better i chosse hotel backpack.. im very disappointed this hotel
Verified review

8/10 Very good

Rest before the jungle.

Pavilion provided us with a place to recovver from the 38 hour journey. It was peaceful and located near real local cuisine. I will stay there on my next Bornio trek.
Verified review

4/10 Fair

A rundown hotel with a bad attitude

When we arrived, having booked the hotel and paid for a non-smoking room, we were given not only a smoking room, but an INSIDE smoking room, meaning it had no windows! It stank! I travel a lot, and this was the first time I've ever immediately gone back to reception and demanded a different room! They quickly assigned us a different one, on a non-smoking floor. It was twice as big and didn't smell bad and it was clean, but it was just generally worn-out: the paint, the carpet, etc. The towels were threadbare. We realized that night and the next morning that very few people were staying there, so why did they try to palm us off with a sub-standard room? No idea. Anyway, I didn't give the worst rating for the hotel staff because the people in the restaurant were very friendly at dinner and breakfast.
Verified review

6/10 Good

Booked this because it was not too far from airport, and we were arriving fairly late in day. Peeling wallpaper in room. Impossible to shower without collecting water around tub. On check in, we were told we could get room service or eat at restaurant till 10pm. Called room service around 730, was told not available. Went to restaurant, only a scant 5 item buffet available, had to go down the street to get a meal. The area is a bit sketchy, but found good food.
Verified review

10/10 Exceptional

Hotel yang terbaik layanan yang cukup baik .

Hotel yang bersih dan layanan yang cukup baik dekat dengan airport sandakan dan berdekatan gan bank dan restoran