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The BCC Hotel & Residence

4.0 star property
Hotel with outdoor pool, near Nagoya Hill Mall

Choose dates to view prices

In the heart of Batam's business district, The BCC Hotel & Residence offers a serene escape with its garden and sauna. Unwind on the terrace, indulge in coffee from the coffee shop/cafe, or take a refreshing dip in the outdoor pool. With helpful services like dry cleaning/laundry and free WiFi, guests praise this hotel for making their stay feel effortless.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center

Feel at home (6)

  • Babysitting (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Air conditioning
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Television
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for BBC Premier Suite

BBC Premier Suite | 1 bedroom, in-room safe, free WiFi

BBC Premier Suite

Highlights

Air conditioning
TV
Separate bedroom
Deep soaking bathtub
Rainfall showerhead
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Air conditioning
Deep soaking bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Coffee/tea maker
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

Executive Deluxe King | 1 bedroom, in-room safe, free WiFi

Executive Deluxe King

Highlights

Separate sitting area
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Separate sitting area
Air conditioning
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BBC Apartment 2

BBC Apartment 2 | 1 bedroom, in-room safe, free WiFi

BBC Apartment 2

Highlights

Separate sitting area
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
Minibar
Separate sitting area
Air conditioning
Bathrobes
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 72 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for BBC Apartment 3

1 bedroom, in-room safe, free WiFi

BBC Apartment 3

Highlights

Separate sitting area
Air conditioning
TV
Separate bedroom
Bathrobes
Rainfall showerhead
2 bathrooms
Private bathroom
Separate sitting area
Air conditioning
Bathrobes
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 98 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed

View all photos for BBC Apartment 3 + 1

1 bedroom, in-room safe, free WiFi

BBC Apartment 3 + 1

Highlights

Separate sitting area
Air conditioning
TV
Separate bedroom
Bathrobes
Rainfall showerhead
Private bathroom
Separate bathtub and shower
Separate sitting area
Air conditioning
Bathrobes
Deep soaking bathtub
Private bathroom
Rainfall showerhead
  • 142 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Executive Deluxe Twin

1 bedroom, in-room safe, free WiFi

Executive Deluxe Twin

Highlights

Separate sitting area
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Separate sitting area
Air conditioning
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for BBC Premier

BBC Premier | 1 bedroom, in-room safe, free WiFi

BBC Premier

Highlights

Separate sitting area
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Separate sitting area
Air conditioning
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BCC Suites

BCC Suites | 1 bedroom, in-room safe, free WiFi

BCC Suites

Highlights

Air conditioning
TV
Separate bedroom
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Air conditioning
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Coffee/tea maker
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, in-room safe, free WiFi

Royal Suite

Highlights

Air conditioning
TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Air conditioning
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432

What's nearby

  • BCS Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 2 min walk - 0.2 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.5 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Seletar Airport (XSP) - 22 miles/35.5 km
  • Singapore Changi Airport (SIN) - 15.3 miles/24.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪á2 Food Court - ‬2 min walk
  • ‪Sea Food A2 (M-One Venue) - ‬2 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Sushi Tei - ‬3 min walk
  • ‪Si Fang Yuan Dimsum - ‬1 min walk

About this property

The BCC Hotel & Residence

When you stay at The BCC Hotel & Residence, you'll be within a 10-minute drive of Nagoya Hill Mall and Harbour Bay Ferry Terminal. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a hot tub, and a sauna.

At a glance

DONE

Hotel size

    • 227 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Frequently asked questions

Does The BCC Hotel & Residence offer free cancellation for a full refund?

Yes, The BCC Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The BCC Hotel & Residence?

Yes, there's an outdoor pool.

Are pets allowed at The BCC Hotel & Residence?

Sorry, pets aren't allowed.

Is parking offered on site at The BCC Hotel & Residence?

Yes, there's free self and extended parking.

Is airport shuttle service offered by The BCC Hotel & Residence?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The BCC Hotel & Residence?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at The BCC Hotel & Residence and nearby?

The BCC Hotel & Residence has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The BCC Hotel & Residence?

Yes, there's an onsite restaurant.

What's the area around The BCC Hotel & Residence like?

The BCC Hotel & Residence is in the heart of Batam, a short 20-minute walk from Nagoya Hill Mall and 8 minutes' walk from Grand Batam Mall.

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The BCC Hotel & Residence Reviews

Reviews

7.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Fair

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
2-night trip

8/10 Very good

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Raymond, 1-night trip

10/10 Exceptional

Pleasant stay. Walking distance to shopping mall
Zailani, 4-night trip

8/10 Very good

Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Raymond, 1-night trip

6/10 Good

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
SandyChua, 2-night trip

10/10 Exceptional

Room is definitely big then other hotel.. My choice always BCC
William, 2-night trip

10/10 Exceptional

The location was so convenient where u can find lots of things nearby
3-night trip

4/10 Fair

Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp.
PC, 2-night trip

4/10 Fair

Checking in was abit draggy as the front desk had to deal with many guests demanding for their rooms which weren't ready (due to housekeeping issues perhaps?). Likewise for our 3 out of 4 rooms. However, we were pretty chilled since it' was supposed to be a holiday and the front desk staff were under tremendous stress and were already doing their best. Then there were issues with the lifts and so it took forever to either go up or down to/from our rooms on the top floors.
1-night trip

8/10 Very good

The apartment is older than the hotel room. Will be good if can furnish. The towels and linen are yellow. The service and location are good.
B, 1-night trip

8/10 Very good

Excellent Location but poor service & hard bed

Great Stuff about Hotel: Excellent location, within 3-5 minutes walk away from BCS Mall, Night Hawker (A2 Foodcourt) & Peniun Market (Pasar Peniun) where you can find great local foods for breakfast, fruits & veg markets, fish & meat markets, local dried foods & snacks shops (keropok, Chili sauce, etc) & even clothes stalls within the market area. Great Stuff about Room: Big size rooms, clean. Negative Stuff about Hotel: Apart from the excellent location, this hotel has a small lobby area, very slow elevators, very slow staff. Negative Stuff about Room: Bed is very hard, 2 pillows on each bed of which 1 is too soft & flat while the other is too hard, old & too high.
Anthea, 1-night trip

8/10 Very good

Location walking distance to food outlets shopping Convenient.
1-night trip

8/10 Very good

It is a spacious and near the amenities. Shower curtains too short in the bathroom. Overall, good!
1-night trip

8/10 Very good

Good location especially variety of Asian food convenient walking distance to shopping.
1-night trip

6/10 Good

Basic room

8 of us stayed in 2 units of 2 bed room apartment has the basic amenities - bottled water, towels, shampoo, soap, toothbrush. It was able to fit us comfortably. Note that there were no cooking allowed even though there was a cooker hood. Deposit of 100k Rupiah was needed per room. Unit was rather old looking with old stains around. So of them had towels and bed linens with old stains on them. Sofa was not in a very good condition, either too hard or it looked like it was going to collapse. Well for the price, you pay for what you get.
1-night trip

4/10 Fair

Please also allow customers to take the free shuttle to the malls even not booking directly from hotel. Ultimately we stay choose to stay at the hotel but from other agents. And more timings for the shuttle. Room not so clean and has smell. Stained bedsheets. 4pax in a room, 2 bathrooms but only 1 small bottle of shampoo and 1 small bottle body soap. We expected each bathroom will have so we didnt bring us. Which now we have to take turn showering in 1 bathroom only. Breakfast not good. Food not warm. No meat, must at least ham, hot dog, chicken patty, some fried finger food, Sandwiches.
1-night trip

4/10 Fair

Location is good, but the hotel need a make over, shower cuber door spoil also didn't repair, aircon unit very noise ( light sleep like me cant sleep at all), some towels is too old need to throw away
Debbie, 1-night trip

8/10 Very good

Room is spacious but bath room wall not clean, need to take note. Breakfast bad.
1-night trip

2/10 Poor

Super lousy service...The one and only hotel i stayed in that ended up me having to go nearby to buy towers and toiletries. went for a 2D1N trip, booked 3-bedroom unit for 6 pax. Upon arriving only 1 set of Toileties provided in common toilet. Nothing was given in the master room toilet. For 6 pax staying there, only 4 towels were provided. Requested immediately for additional two towels and another set of toiletries to be provided in master bedroom toilet at least twice. All in all we waited for 2hrs for them to delivered it but no one shows up. We gave up waiting and chasing them for it and ended up having to go to the nearby shop to buy the toiletries and 2 towels so that we all can shower 1st before meeting our tour guide for the pre-arranged shopping trip. When we got back to the hotel around 10:30pm, we realised that nothing was being done, no additional towels or toiletries provided despite repeated request. Am glad we purchased it in the afternoon when they did not show up, else at least two of us will not get to shower and rest for the night. What kind of hotel is this? not able to even provided sufficient basic amenities to paying customers. really disappointed and will not stay there again.
Lip Chee, 1-night trip

4/10 Fair

Terrible

The aircon was always at 26degree and cannot be colder , and toilet bath area not able to bath properly with faulty hose ....also keep having blackout with hotel not having its own back up generator
Cheng, 1-night trip

8/10 Very good

A2 Food court and BCS mall is a stone throw away from the hotel. The hotel has rooms or apartment options which makes it easy for people travelling in large groups.
1-night trip

8/10 Very good

lift is super slow. we waiting for 30mins for the lift to go down to had our b1st.
yen shan, 1-night trip

8/10 Very good

Suggest to Upgrade the room facility and property.
Eric, 1-night trip

4/10 Fair

Bed sheets and blankets are dirty
Desmond, 1-night trip

8/10 Very good

They upgraded me to suite which is nice but the bath tub didn’t work and towels are dirty the lifts are extremely slow. Breakfast quality is bad food and coffee are cold although service staff is good
2-night trip