When you stay at Hotel OR, you'll be just a 5-minute drive from Bocagrande Beach and Clock Tower. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, this hotel is within a short drive of Cartagena de Indias Convention Center.
Carrera 3, No. 5-104, Bocagrange, Cartagena, 130001
What's nearby
Bocagrande Beach - 3 min walk - 0.3 km
Rio Cartagena Casino - 3 min walk - 0.3 km
Centro Comercial Nao - 3 min walk - 0.3 km
Castillo Grande Beach - 12 min walk - 1.1 km
El Laguito Beach - 12 min walk - 1.1 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 19 min drive
Restaurants
Restaurante DUNIA - 2 min walk
Pool Bar Intercontinental - 4 min walk
Italian Pizza & Pasta - 1 min walk
Leña Y Carbón - 3 min walk
Di Silvio Trattoria - 2 min walk
About this property
Hotel OR
When you stay at Hotel OR, you'll be just a 5-minute drive from Bocagrande Beach and Clock Tower. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, this hotel is within a short drive of Cartagena de Indias Convention Center.
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
Poolside bar
Room service (limited hours)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Bathrobes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
Rollaway beds are available for COP 80000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
OR Cartagena
Hotel OR Hotel
Hotel OR Cartagena
Hotel OR Hotel Cartagena
Frequently asked questions
Does Hotel OR offer free cancellation for a full refund?
Yes, Hotel OR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel OR?
Yes, there's an outdoor pool.
Are pets allowed at Hotel OR?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel OR?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel OR?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at Hotel OR and nearby?
Hotel OR has an outdoor pool.
What's the area around Hotel OR like?
Hotel OR is located near Bocagrande Beach in Bocagrande, a short 3-minute walk from Rio Cartagena Casino and 9 minutes' walk from Castillo Grande Beach.
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Reviews
Hotel OR Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.4
Location
8.2
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Location
Breakfast
Service staff
Restaurant
Reviews
Verified review
10/10 Exceptional
May 19, 2026
Great Service
Verified review
10/10 Exceptional
Mar 18, 2026
Great price-quality ratio.
Really nice and big room.
Couzy smallish back yard pool.
Close to the shops, restaurants and .beach
Verified review
10/10 Exceptional
May 26, 2026
I had a great stay at Hotel OR Opitours in Bocagrande, Cartagena. The staff was extremely friendly, helpful, and always accommodating whenever I needed assistance. The amenities were good and made the stay comfortable, but what truly made this hotel stand out was the location.
Everything you could possibly need was nearby — a 24-hour pharmacy, 24-hour supermarket, plenty of restaurants, and the beach was only about a 10-minute walk away. The convenience of having everything so close made the experience even better.
Overall, I would definitely recommend this hotel to anyone visiting Cartagena and looking for a comfortable stay in a great location.
Verified review
8/10 Very good
May 6, 2024
The staff was very friendly and helpful. Helped arrange a tour for me that was excellent, better than the usual tourist agency down the street.
Verified review
10/10 Exceptional
Jul 25, 2025
The staff were all super friendly and nice! I could leave my room key with them as I went out each day, my room was large and very clean. The pool was smaller than the pictures indicated but there were chairs around it to relax. Lots of restaurants within walking distance and most tours would pick up from it as well.
Verified review
8/10 Very good
Dec 13, 2025
All ok. Fruit could be ALOT FRESHER, day after day it was old and colorless. Barely eatable. Quality control for fruit. The cooked breakfast excellent
Verified review
8/10 Very good
Jul 9, 2024
Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there
Verified review
6/10 Good
Mar 21, 2025
A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.
Verified review
8/10 Very good
Dec 4, 2023
Nice street view from balcony (but I think only two apartments with balcony so maybe I got lucky). Breakfast is purposely cooked for you and good quality, so not unlimited buffet.
Central, lots to do nearby, near restaurants, transport, beach, gym, shops. Cooler and fridge in room was surprisingly good. Secure building because no visitors allowed and reception very small.
Very noisy area nearly all night/morning, no blackout blinds, no “do not disturb/clean” tag for door, none of the staff speak basic level of English. Overall, you get what you pay for (so don’t compare to Hilton or Caribe down the road) and if you don’t mind the night noise and speak a little Spanish then a good choice for travelling on a budget and I would return but most probably bring something to temporarily blackout windows.
Verified review
10/10 Exceptional
Feb 23, 2026
The room was very clean and the staff was very nice.
Verified review
8/10 Very good
May 5, 2026
The breakfast was very simple and rooms are dated. It wasn’t bad but it wasn’t amazing
Verified review
10/10 Exceptional
May 27, 2024
The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.
Verified review
10/10 Exceptional
Nov 21, 2024
Great services
Verified review
8/10 Very good
Oct 13, 2025
It is in the area of the city you want to be in near the waterfront (but not right on the beach).
The price is good.
The rooms are ok, but nothing spectacular, but i don't need spectacular in a room. I just need to "sleep"
Verified review
2/10 Poor
Dec 13, 2025
There was a tourbus of 20 people. Stood there for an hour. I would check in 1 single teaveler first, 5 minutes, then ofcourse the tourbus of 20. Common sense
Verified review
8/10 Very good
Jan 7, 2025
Ok hotel - in walking distance from the beach
The hotel is nice + in walking distance to a nice beach.
The breakfast was understaffed, as there was only one lady working there. It therefor took a while to get served.
Verified review
10/10 Exceptional
Dec 18, 2022
The staff is a jewel. They made me feel at home. Very loving and POSITIVE energy environment. Maria Alejandra the Manager is in charge to create a unique experience. She speaks from her heart to mine.
Verified review
2/10 Poor
Jan 23, 2025
Not a good place to stay
This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.
Verified review
2/10 Poor
May 2, 2026
Me and two of my colleagues stayed in this particular hotel although it was a last-minute decision however we made it work. We stayed in Cartagena once before. And we had an amazing time all the trip did get canceled because of the war however we ended up back at Cartagena the people that worked at this hotel was amazing A1 I must say . One of my colleagues decided to pay a little bit extra to get a better room however he had no refrigerator no hot water. The bed was as hard as rocks in the same with my room. The bed was extremely hard. The AC did not work I complained twice they never fixed it. The water was not hot and asked for my other colleague same thing with his bed as well extremely hard. The pool was decent. If you ask me what I stay in this place I would say no knowing these conditions, the overpriced everything they up charges for the breakfast for extra cheese. Imagine that we don’t mind paying for extra but when it’s not listed, we have issues with that, however overall the place is not a good place to stay so if you guys are seeking to go to this country it’s an amazing country that people are really nice. Do not choose this hotel. It’ll be the worst mistake you ever paid for.
Verified review
8/10 Very good
Jul 26, 2023
Good price . No soap was available in the bat and the beds had very light sheets no comforter
Verified review
2/10 Poor
Apr 5, 2023
Hotel didn´t make the invoice
Verified review
2/10 Poor
Jun 3, 2025
poor customer service-took 25 min to take care of me
bathroom clogged instead of changing my room had to go and use another restroom outside my room
elevator did not work
not enough towels for each guest and soap
no comforter
unable to each reception from room
dirty
Verified review
2/10 Poor
Feb 16, 2026
Disappointing, Misleading, and Poorly Managed. I booked Hotel OR through Expedia during a trip to Colombia and my experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only that my hotel stay be moved to match my revised flights, not refunded, and was open to reasonable fees. The hotel was extremely difficult to reach and when contact was finally made, management refused any flexibility. I was charged for a four-day stay I physically could not attend and ultimately ended up paying for the same hotel twice in good faith, assuming the second booking would be refunded. It was not. When I arrived in person to resolve the issue, the manager was cold, dismissive, and unhelpful, making no effort to acknowledge the situation. The condition of the hotel was also poor, with visible mold that appeared to have been painted over rather than properly addressed, raising concerns about cleanliness and health standards. Between the lack of empathy, rigid policies, and substandard conditions, this stay fell far below expectations. I would not recommend this hotel to anyone expecting professionalism or basic customer care.
Verified review
2/10 Poor
Feb 12, 2026
I booked Hotel OR through Expedia during a trip to Colombia. Unfortunately, the experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only to move my stay to match my new flights, not for a refund. Despite this, the hotel refused any flexibility and charged me for a four-day stay I physically could not attend. In good faith, I rebooked the hotel for my new dates and ended up paying twice. When I arrived and attempted to resolve this in person, management was cold, dismissive, and denied any communication from Expedia. The room conditions were unacceptable. The first room shown was dirty and clearly not what I paid for. The second room did not match the advertised photos. There was visible mold on walls and under the air conditioner, bugs in the room, no hot water, a broken TV, a non-functioning safe, and no refrigerator despite being listed. Bedding consisted of only a sheet and small throw. Amenities were also misleading. The advertised “full breakfast” does not exist; there is no buffet and basic items cost extra. The rooftop breakfast area appeared unhygienic. The pool was cloudy, dirty, and unusable, and there is no hot tub despite listings suggesting otherwise. This property is poorly maintained, misleadingly advertised, and managed with little regard for guests. I would not recommend it.
Verified review
2/10 Poor
Jan 26, 2025
This place isn’t for tourists !!!
As i came in. Big sign on elevator not working.
I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff.
Next day i asked a free night they refused and willing to give only half price on another night.
Thanks to orbitz that saved me from that place.
No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time.
Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables.
Not safe. At night only 1 worker at reception that can get easily to your room.
The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place.
STAY AWAY as you can. Cheers.