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Palacio del Agua by Faranda Boutique

4.0 star property
Hotel with outdoor pool, near Clock Tower

Choose dates to view prices

Palacio del Agua by Faranda Boutique is just 3.5 mi (5.6 km) from the airport and offers drop-off service (available on request). Guests can take a dip in the outdoor pool, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. Also, Clock Tower and Cartagena de Indias Convention Center are within a 15-minute walk.

Reviews

10 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Airport drop-off service
  • 24-hour front desk
  • Water dispenser
  • Multilingual staff
  • Concierge services
  • Porter/bellhop

Feel at home (5)

  • Daily housekeeping
  • Minibar
  • Outdoor swimming pools
  • Soundproofed rooms
  • Hair dryer
The current price is $267
$267 total
May 24 - May 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Double Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.6 out of 10, Exceptional, 1,000 reviews
The price is $304
$304 total
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About the neighborhood

Map
393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001

What's nearby

  • San Pedro Claver Church and Convent - 1 min walk - 0.0 km
  • Walls of Cartagena - 2 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive
  • Airport drop-off service

Restaurants

  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Hard Rock Cafe Cartagena - ‬3 min walk
  • ‪Casa Pura - ‬2 min walk
  • ‪EL BARÓN - Café & Liquor Bar - ‬1 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬2 min walk

About this property

Palacio del Agua by Faranda Boutique

Palacio del Agua by Faranda Boutique is just 3.5 mi (5.6 km) from the airport and offers drop-off service (available on request). Guests can take a dip in the outdoor pool, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. Also, Clock Tower and Cartagena de Indias Convention Center are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport drop off from 6:00 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • An outdoor pool

Accessibility

  • Well-lit path to entrance

Room amenities

Home comfort

  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 150000 per vehicle. Maximum occupancy 4

Children & extra beds

  • Airport shuttle service for children between the ages of 17 and 18 costs COP 150000
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Property Registration Number 263349

Frequently asked questions

Is there a pool at Palacio del Agua by Faranda Boutique?

Yes, there's an outdoor pool.

Are pets allowed at Palacio del Agua by Faranda Boutique?

Sorry, pets aren't allowed.

Is parking offered on site at Palacio del Agua by Faranda Boutique?

Sorry, there's no onsite parking at Palacio del Agua by Faranda Boutique.

Is airport shuttle service offered by Palacio del Agua by Faranda Boutique?

Yes, a shuttle from the hotel to the airport is available from 6:00 AM to 10:00 PM on request. The charge is COP 150000 per vehicle.

What are the check-in and check-out times at Palacio del Agua by Faranda Boutique?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Palacio del Agua by Faranda Boutique?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.

What is there to do at Palacio del Agua by Faranda Boutique and nearby?

Palacio del Agua by Faranda Boutique has an outdoor pool.

What's the area around Palacio del Agua by Faranda Boutique like?

Palacio del Agua by Faranda Boutique is in Cartagena Walled City, a short 5-minute walk from Clock Tower and 8 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Reviews

10

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, great, outstanding, and fantastic with a wide variety of options. (11 reviews)
  • The pools were beautiful, clean, and perfect for a relaxing stay, with some even offering breathtaking views. (8 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Breakfast was delicious and great options. We loved the pool. Location of the hotel is excellent
Vaida, 1-night trip
Verified

10/10 Exceptional

Amazing breakfast. Great location. Rooms were clean and spacious. Staff was excellent especially Dylan!
Erin, 4-night trip
Verified

10/10 Exceptional

Amazing staff! I really enjoyed my stay there. Location was so convenient.
Karen, 5-night trip
Verified

10/10 Exceptional

The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City.
Rickey, 2-night trip
Verified

10/10 Exceptional

Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well.
Autumn, 1-night trip
Verified

10/10 Exceptional

Great hotel, excellent services everyone from the staff reception to the kitchen and the cleaning team everyone is so friendly and service is great! The hotel is gorgeous great taste and the atmosphere is there for a great time super convenient location we look forward to be back soon! Thank you!
Frank C, 2-night trip
Verified

10/10 Exceptional

This was the most beautiful hotel in town! We were the first ones to stay here. The service was excellent and the room was incredible. Super clean, spacious and close to everything in old town Cartagena. We walked everywhere. The staff was amazing! We will definitely come back and stay here again!
veronica, 1-night trip
Verified

10/10 Exceptional

The front desk staff and the breakfast attendant were absolutely amazing — very courteous and professional. Communication was excellent; they responded quickly to every request. Breakfast was outstanding, with great quality and a wide variety of options. The pools were beautiful, and you absolutely must watch the sunset from the rooftop pool — it’s breathtaking! Everything was clean, well organized, and even the public restrooms were spotless. Our room was huge, featuring two balconies, a bathtub, and a rain shower. The bed was super comfortable, and the amenities were fantastic. Honestly, everything was just perfect! Just keep in mind there are no elevators, but the staff gladly assists with luggage. Thank you for such a wonderful stay!
pamela, 3-night trip
Verified

8/10 Very good

This newly opened boutique hotel is in a great location. The rooms are spacious and decorated with modern, but minimalist facilities. Nice breakfast spread to start the day - located around the pool / water-feature. Roof top terrace and plunge pool was also pleasant. No elevators... the staff kindly took all our bags to and from our room on the 3rd floor - the rooftop pool is on the 4th floor. However, its not really very convenient to be left with no choice whether to take the stairs or the elevators. It might be acceptable in a hostel - but not in what is otherwise a pleasant upmarket hotel. We are fine with "in room" bathroom facilities - but not having ANY door on the toilet is a bit weird!!! Certainly not our preference!
Keith, 3-night trip
Verified

10/10 Exceptional

I had a wonderful stay at Hotel Palacio del Agua by Faranda Hotels. From check-in to check-out, everything exceeded my expectations. The hotel has a beautiful atmosphere that blends modern elegance with Cartagena’s historic charm. The room was spacious, very clean, and extremely comfortable. The bed was great, and the design details made the stay feel special and relaxing. One of the highlights was the view—absolutely beautiful and very peaceful, perfect for enjoying the mornings and sunsets while taking in the charm of Cartagena. What truly stood out was the staff—friendly, attentive, and always willing to help with recommendations or any requests. They made us feel genuinely welcome throughout our stay. The location is another big plus: close to main attractions, restaurants, and points of interest, yet quiet enough to rest and unwind after a full day exploring the city. Overall, this hotel offers comfort, great service, stunning views, and a lovely ambiance. I would definitely stay here again and highly recommend it to anyone visiting Cartagena.
Yuri, 2-night trip
Verified

10/10 Exceptional

This beautiful and freshly opened hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond This beautiful hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond he made us feel genuinely welcome and cared for throughout our stay. We couldn’t have asked for a better experience and would absolutely stay here again. Highly recommended! he made us feel genuinely welcome and cared for throughout our stay.
Myriem, 2-night trip
Verified

10/10 Exceptional

Incredibly good location, amazing breakfast and super friendly staff.
Catrina Hai My, 3-night trip
Verified

10/10 Exceptional

Super kind staff. The breakfast was great, property was beautiful and rooms were very clean. The mattresses were amazing! Best sleep of our entire trip. Great location too.
Leela, 3-night trip
Verified

10/10 Exceptional

This day was wonderful. Hotel is new, beds were comfortable and staff did an excellent job cleaning daily. Breakfast was not substantial and pool was shallow for small children only. Otherwise, an excellent stay!!
Diona, 3-night trip
Verified

8/10 Very good

Excellent except no elevator
Virginia, 1-night trip
Verified

10/10 Exceptional

Super bem localizado, quartos ótimos, equipe excelente.
Guilherme, 4-night trip
Verified

10/10 Exceptional

Piscine RDC très bruyante le matin ;-) Pas assez de variété au petit-déjeuner. Mais très correct pour ce type d'hotel
Cedric, 1-night trip
Verified

10/10 Exceptional

Ótimo em tudo. Voltaria com certeza.
Nelson, 2-night trip
Verified

10/10 Exceptional

Hotel excelente! Localizado ao lado do parte mais movimentada da cidade amuralhada, porém numa rua mais quieta, sendo bastante silencioso à noite (além disso fica perto das docas, para quem for fazer passeio de barco). Quartos espaçosos e limpos (banheiro enorme). Bom café da manhã. Funcionários todos muito educados e atenciosos (destaque para o Dylan). Caso volte à Cartagena certamente me hospedarei novamente no hotel.
Alexandre, 5-night trip
Verified

10/10 Exceptional

Tutto bellissimo. Putroppo di notte c’era uno strano rumore fuori dalla camera, come un motore
Eva, 2-night trip
Verified

10/10 Exceptional

Hotel recién remodelado y buena ubicación
Marcelo, 3-night trip
Verified

10/10 Exceptional

Piscina ótima. Tudo perfeito
Tarciano, 4-night trip
Verified

10/10 Exceptional

Maravilhoso
Rodrigo, 3-night trip
Verified

10/10 Exceptional

Hotel novo, em implantação, mas muito confortável e com uma equipe muito prestativa e atenciosa. Ideal a localização, terraço com uma vista linda e café da manhã excelente. Foi uma experiência muito boa.
Jorge, 4-night trip
Verified

10/10 Exceptional

Exelentes Habitaciones, todo esta impecable!!!
Juan, 4-night trip