Mercure Melbourne Caroline Springs

Property class: 4.5
Lakefront hotel in Melbourne with indoor pool and restaurant

Choose dates to view prices

Located near a train station, Mercure Melbourne Caroline Springs is a great choice for a stay in Melbourne. Guests can take a dip in the indoor pool or grab a bite to eat at Westwaters Bistro, which serves lunch and dinner. Other features include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
The current price is $102
$113 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a sofa, a dining table, and a balcony with a view.

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a small table, a sink, and a window with a view.

Studio, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a TV.

Superior Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Corner Suite King Bed Room

Room

Privilege Corner Suite King Bed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Panoramic)

A hotel room with a bed, a sofa, a desk, a TV, and a balcony with a view.

Studio, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
10-20 Lake Street, Caroline Springs, VIC, 3023

What's nearby

  • Caroline Springs Leisure Centre - 9 min walk - 0.8 km
  • Clarke Road Streamside Reserve - 3 min drive - 1.9 km
  • Marvel Stadium - 24 min drive - 35.1 km
  • Crown Casino - 24 min drive - 35.5 km
  • Melbourne Central - 26 min drive - 36.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 43 min drive
  • Caroline Springs Station - 6 min drive
  • Deer Park Station - 11 min drive
  • Rockbank Station - 14 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Laksa Hut-WaterVale - ‬15 min walk
  • ‪Izumi - ‬8 min walk
  • ‪Gloria Jean's Coffees - ‬4 min walk

About this property

Mercure Melbourne Caroline Springs

  • Located near a train station, Mercure Melbourne Caroline Springs is a great choice for a stay in Melbourne. Guests can take a dip in the indoor pool or grab a bite to eat at Westwaters Bistro, which serves lunch and dinner. Other features include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 98 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Designated smoking areas

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Reviews

Mercure Melbourne Caroline Springs Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers secure and free undercover parking. (5 reviews)
  • The restaurant offered great views, live music, and accommodating staff. (4 reviews)
  • The hotel's heated pool was a highlight for many guests, particularly families. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
View
Lake
Restaurant
Location
Lobby
Bed
Bistro
Air conditioning

Reviews

Verified review

8/10 Very good

Convenient place to stay when on west side of Melbourne , easy access to freeway and motorways. Free parking, 50 meters from shopping centre , restaurants pubs etc . Restaurant and Bar onsite ,slightly dated but clean. Staff friendly and helpful. ,
Verified review

10/10 Exceptional

Excellent stay, rooms were clean, staff was great.
Verified review

8/10 Very good

The cleanliness of the room was excellent. The bed, pillows very comfortable. the bathroom was clean except for the lighting and mirror was not light enough to be able to do your makeup. Also the wardrobe mirror the same. We had a room overlooking the shopping centre which was extremely noisy during the night. (hoons with loud cars). I would stay again, but try and get a lake view room, which might help with the car noise during the night.
Verified review

10/10 Exceptional

Clean, helpful staff, great location!
Verified review

10/10 Exceptional

Perfect hotel and location

Great hotel in perfect location, clise to everything. Staff were amazing
Verified review

8/10 Very good

The hotel was in a great position, close to shopping centre with supermarkets and lots of options for dining including the on site restaurants.
Verified review

10/10 Exceptional

Very happy with our stay here, room was clean, comfy and spacious. Will definitely stay here again!!!
Verified review

10/10 Exceptional

Comfortable stay with good shopping and food nearby. Hotel pool and gym was also nice.
Verified review

10/10 Exceptional

It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.
Verified review

10/10 Exceptional

Great location
Verified review

8/10 Very good

Clean and lovely room. Pillows were great, unfortunately bed was very low and hard mattress. Staff at the front desk was very welcoming and explained in detail all directions to a tee. Thank you, Irene Emans
Verified review

10/10 Exceptional

Service was very welcoming. Rooms nice and big.
Verified review

10/10 Exceptional

Have stayed here many times & it is always my go to when I am in Melbourne. Great location helps too.
Verified review

10/10 Exceptional

Rooms are clean, facilities are also clean. Very close to shopping and dining. Overall recommended
Verified review

6/10 Good

Check-in was super quick, which was great. We’d asked for two single beds (few days prior to our arrival) but the room had a king bed when we arrived. Other than that it was , a nice stay.
Verified review

10/10 Exceptional

Great room with view and great customer service
Verified review

6/10 Good

Staff were very nice quite friendly The room was ok, a little bland, the downer was the shower drain that blocked as soon as the water built up, which was off putting took 15 mins to drain before we could have the 2nd shower Also dried vomit was apparent over the balcony edge, :( also off putting. The restaurant was quite good and staff there also very accommodating
Verified review

8/10 Very good

Convenient venue well maintained and plenty of shopping and dining venues available in walking distance.
Verified review

10/10 Exceptional

Very convenient with the Coles across the road. Lovely staff. Had all my kids who enjoyed the pool and hotel.
Verified review

8/10 Very good

Nice location by the lake and shopping centre
Verified review

10/10 Exceptional

Great location, clean, very quite and close to alot of amenities.
Verified review

10/10 Exceptional

Loved sitting relaxing by the lake, enjoying a meal, snack, drink or breakfast. Staff were excellent and atmosphere was great.
Verified review

8/10 Very good

Stayed here before and it's been a nice clean hotel with plenty of entertainment available. It is also quite convenient as it is only 20 minutes from the airport.
Verified review

10/10 Exceptional

Great location.

Great location. Large room. Shops near by and plenty of options for meals.
Verified review

8/10 Very good

Enjoy staying at Mecure Caroline Springs. Facilities are quiet, clean and tidy. Team is very hospitable.