My room was serviced everyday, provided clean linen, bed made, and teas and coffee were always replenished. Only thing was I stayed in my hotel room for 10x days but noticed it was never vacumed in that whole time. The room needed a vacume at least once or twice during my stay. I only saw the owner mostly and another staff member who covered reception they were very friendly and very helpful thankyou Hotel De La Mer. Laundry was ok always clean, and wash powder provided. I dont think there was breakfast on offer as there was know menu or information about it. Thankyou very much the hotel was very nice and close to all amenities in Napier city plus parking available although first in first serve. But there was parking on the Marine Parade Road out front of hotel. I had a lovely stay in this hotel would highly recommend it, also the room I was in was very nice and comfortable and quiet. I was out busy allday with family and coming back late afternoon to rest by myself was really pleasant and comfortable. Thankyou Julian you provided a great friendly service I will definatley book in again in the future Godbless🙏😎✨️💯