Familotel Kaiserhof allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Sonnalmlift. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this all-inclusive hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
2 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Free ski shuttle
Ski rentals
Ski storage
Ski passes
Fitness center
Sauna
Steam room
For families (6)
Children's pool
Playground on site
Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
Television
Garden
Why we love this property
Nature's playground
Nestled in rural mountains, this hotel offers thrilling horseback adventures. Its scenic terrace connects guests to the untamed natural surroundings.
Poolside perfection
This hotel features a refreshing outdoor pool, a cozy indoor pool, and a children's pool. Pool loungers and a waterslide enhance the aquatic fun.
Spa escape in mountains
The spa offers daily facials and massages. A sauna, steam room, and Turkish bath complete this mountain hotel's wellness haven.
Restaurant & Pizzeria Alina in Reutte - 15 min drive
Hotel & Gasthof Klause - 12 min drive
Das View - 15 min walk
About this property
Familotel Kaiserhof
Familotel Kaiserhof allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Sonnalmlift. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this all-inclusive hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
At a glance
Hotel size
85 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Food and water bowls available
Transfers
Airport shuttle*
Offsite
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
Shared microwave
Traveling with children
Children's pool
Waterslide
Mini golf
Playground
What to do
Mini golf
Horse riding/rentals
Ice skating
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Wildlife viewing nearby
Parasailing nearby
Sledding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Ski equipment rentals
Ski storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Waterslide
Accessibility
Elevator
Wheelchair-accessible path to elevator
Handrails in stairways
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Electric kettle
Bathrobes
Children's robes
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Twin sofa bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom (not in room)
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Phone
Food and drink
Refrigerator (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 18 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property class
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang
Frequently asked questions
Does Familotel Kaiserhof offer free cancellation for a full refund?
Yes, Familotel Kaiserhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Familotel Kaiserhof?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Familotel Kaiserhof?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Familotel Kaiserhof?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Familotel Kaiserhof?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of EUR 50 (subject to availability).
What is there to do at Familotel Kaiserhof and nearby?
During the winter, enjoy onsite recreation like skiing and ice skating and return when the snow melts for horseback riding. Additional recreation nearby includes game viewing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Familotel Kaiserhof also has a seasonal outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Familotel Kaiserhof?
Yes, there are 2 onsite restaurants.
Does Familotel Kaiserhof have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Familotel Kaiserhof like?
Familotel Kaiserhof is a short 6-minute walk from Sun-Jet and 8 minutes' walk from Tanellerkarlift.
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