The Arista Hotel

Property class: 4.5
Luxury hotel in Palembang with 3 restaurants and spa

Choose dates to view prices

The Arista Hotel is a great choice for a stay in Palembang. Guests can be pampered with massages at the spa, and 1000 Rasa Coffee Shop, one of 3 restaurants, serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. The property is just a short walk to public transportation: Bumi Sriwijaya LRT Station is 4 minutes and Dishub LRT Station is 5 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $66
$80 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Deluxe Double

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a TV, a small table with a flower, and a curtain.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Arista Club

A hotel room with a large bed, a desk, a chair, a small table with flowers, and a curtain.

Arista Club

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

A hotel room with a large bed, a TV, a chair, a desk, and a patterned carpet.

Executive Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Arista Suite

Room

Arista Suite

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV mounted on the wall, a desk with a lamp, and a wooden floor.

Deluxe Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a small table with a lamp.

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe include New Year Eve Dinner for 2 persons

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Deluxe include New Year Eve Dinner for 2 persons

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
Nov 2 - Nov 3
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About the neighborhood

Map
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129

What's nearby

  • Jakabaring Stadium - 2 min walk - 0.2 km
  • Palembang Square Mall - 7 min walk - 0.6 km
  • Palembang Indah Mall - 16 min walk - 1.4 km
  • Great Mosque of Palembang - 4 min drive - 3.3 km
  • Ampera Bridge - 5 min drive - 3.7 km

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive
  • Kramasan Station - 11 min drive
  • Kertapati Station - 19 min drive
  • Cinde LRT Station - 21 min walk
  • Bumi Sriwijaya LRT Station - 4 min walk
  • Dishub LRT Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Liberica Coffee - ‬4 min walk
  • ‪EXCELSO - ‬2 min walk
  • ‪X.O Suki & Dim Sum - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Djournal - ‬4 min walk

About this property

The Arista Hotel

  • The Arista Hotel is a great choice for a stay in Palembang. Guests can be pampered with massages at the spa, and 1000 Rasa Coffee Shop, one of 3 restaurants, serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. The property is just a short walk to public transportation: Bumi Sriwijaya LRT Station is 4 minutes and Dishub LRT Station is 5 minutes.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 142 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas (fines apply)

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Reviews

The Arista Hotel Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast spread featured a variety of local delicacies and great Indonesian offerings. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

The staff was extremely nice and helpful, the room was very clean and spatious (with a good size bed), and the breakfast had great Indonesian offerings, plus good coffee and freshly squeezed juices. The swimming pool was clean and pleasant to swim in. The laundry facilities were good. The hotel is conveniently located across from a modern mall and next to one of the light rail stations.
Verified review

10/10 Exceptional

Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
Verified review

10/10 Exceptional

LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!

Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Verified review

10/10 Exceptional

Clean room, good staff
Verified review

10/10 Exceptional

Nice and very clean hotel

Very pleasant, very clean, I will definitely comeback in the future.
Verified review

10/10 Exceptional

nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Verified review

2/10 Poor

Laundry never returned!

I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
Verified review

10/10 Exceptional

객실이 넓고 정리가 잘되어 있습니다. 조식도 괜찮고, 헬스장이나 수영장도 잘 관리되어 있습니다. 바로 앞에 쇼핑몰도 있어서 편리합니다
Verified review

10/10 Exceptional

Översvämningar runt om, satt fast på hotellet. De var borta på morgonen
Verified review

8/10 Very good

Liburan Keluarga Berkesan

Kamar cukup besar untuk Keluarga dan ada fasilitas kolam renang yang sangat disukai anak anak. Resepsionis Baik dan memberikan Voucher Ice Cream untuk anak anak
Verified review

10/10 Exceptional

The best in palembang

Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
Verified review

10/10 Exceptional

Very nice hotel at great location. Opposite mall have all shopping and restaurants.
Verified review

10/10 Exceptional

Good stay

Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
Verified review

8/10 Very good

Nice Hotel in the busy street

Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Verified review

8/10 Very good

A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Verified review

8/10 Very good

Voyage professionnel à Palembang. Le quartier est en chantier (construction du métro).
Verified review

10/10 Exceptional

Excellent service! They were very professional

I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.
Verified review

8/10 Very good

Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?
Verified review

8/10 Very good

도보 5분거리 쇼핑센터가 있는 점이 장점이며, 숙박 또한 무난하며 대체적으로 편안한 편입니다. 1층에 있는 중국 레스토랑 및 이탈리안 레스토랑 또한 무난합니다. 2박 정도 숙박하시기에 편안한 편입니다.
Verified review

8/10 Very good

City center hotel

Good hotel located center of Palembang next of shopping malls. In lobby bar and hotel restaurant they serve beer and wine.
Verified review

8/10 Very good

High level of service from the staffs

Location is great, near Palembang Icon Mall. Superb level of service from the staffs. They were so friendly and attentive. Well done! The room is quite spacious although it looks old. It should be renovated soon..
Verified review

8/10 Very good

Nice and Clean

The hotel was okay considering the area it was located in. Not much around the hotel to see, but then again, not much in the city to write about. The room was nice and clean though and breakfast was good.
Verified review

8/10 Very good

The Arista hotel review

Wifi wasn't stable.
Verified review

8/10 Very good

おすすめです。

立地環境が良く便利でした。
Verified review

10/10 Exceptional

Konf reservasi kurang ok, namun ketika masuk puas.

Awalnya susah konfirmasi ke bag reservasi karena menurut pihak hotel email dari Hotels.com belum masuk. namun setelah email dan telp beberapa kali untuk konfirmasi ke pihak EAM The Arista, maka semuanya clear. Dan ketika sampai hotel ternyata dapat kamar duluxe yang luas dan melegakan. apalagi ketika breakfast. Menunya sangat banyak baik menu eropa maupun tradisional, makanan maupun minuman. terkesan dengan ragam juice yang sangat banyak dan asli dan fresh dari buah segar bukan pabrikan.Syukur deh puas.