Does Rox Hotel Aberdeen by Compass Hospitality offer free cancellation for a full refund?

Yes, Rox Hotel Aberdeen by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Rox Hotel Aberdeen by Compass Hospitality?

Sorry, there's no onsite parking at Rox Hotel Aberdeen by Compass Hospitality.

What are the check-in and check-out times at Rox Hotel Aberdeen by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Rox Hotel Aberdeen by Compass Hospitality and nearby?

Rox Hotel Aberdeen by Compass Hospitality has a picnic area and a garden.

Are there restaurants at or near Rox Hotel Aberdeen by Compass Hospitality?

Yes, there's an onsite restaurant, Rox Grill Room.

What's the area around Rox Hotel Aberdeen by Compass Hospitality like?

Rox Hotel Aberdeen by Compass Hospitality is in Central Aberdeen, a short 4-minute walk from Aberdeen Station and 3 minutes' walk from Union Square Shopping Centre.

Rox Hotel Aberdeen by Compass Hospitality, Aberdeen: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 18, 2025

Fast smooth check in,nice clean room,value for money and handy area for an overnight stay

Lee, 1-night trip

8/10 Very good

Oct 9, 2025

It was a nice stay, however slight mix up at the desk, but quickly resolved. Room was nice and tidy, only one complain was there was a cigarette dout next to the kettle, however it was all clean, that was the only disappointment about the experience, so all in all a very nice stay.

Craig, 1-night trip

4/10 Fair

Sep 23, 2025

No parking. The receptionist has no advise to give where to park. On the arrival the room is not ready. The room windows are so thin that we did not sleep till 1 am as the next door pub was full of (and on the street also) shouting people and very loud music...

Liina, 1-night trip

10/10 Exceptional

Feb 1, 2024

Reception staff were extremely helpful. We had a very pleasant stay.

Kaye, 1-night trip

8/10 Very good

Sep 25, 2025

Good value for money, great location.

Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however. Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent. Lovely modern and hot shower with towels and toiletries provided. The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight. I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins. All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.

Gareth, 1-night trip

10/10 Exceptional

Jun 22, 2023

If I return I will stay there again

6/10 Good

Aug 7, 2023

Conveniently located in the city and close to the train station. The staff were very kind and the hotel was clean

Joseph, 3-night trip

6/10 Good

Jun 7, 2024

Fine for one night stay

Susan, 1-night trip

10/10 Exceptional

Apr 29, 2024

Staff was great, went above and beyond on an issue I brought up in passing. Very spacious room and comfy bed.

Trevor, 2-night trip

10/10 Exceptional

Apr 5, 2024

Lovely Staff but the hotel is situated in a run down area. I need to get a hotel near the railway station and this fits the bill. The staff’s friendliness and helpfulness will ensure I return.

Doreen, 2-night trip

8/10 Very good

Jan 17, 2024

Good value

Decent hotel for the price paid. It is starting to look a bit dated now but good value for the price paid.

Andrew, 2-night trip

10/10 Exceptional

Aug 11, 2023

Overnight

Overnight stay friendly staff lovely breakfast comfy bed what else do you need, would stay again

Gertrude, 1-night trip

2/10 Poor

Sep 2, 2025

Severe decline in the Hotel...

I am writing to formally raise a complaint regarding the significant decline in the ROX hotel, I have stayed at the hotel in the past (pre covid) on numerous occasions and it was always my go to hotel. But unfortunately my stay on Friday, 29th August. I was extremely disappointed with the condition of the hotel, on arrival we were told the the bar was closed and room keys were un available, the overall cleanliness was unacceptable. The room also had a strong damp smell, and the landing had a strong smell of cannabis. In addition, the shower in our room was broken, and the door locks were not functioning, meaning we did not have keys and had to rely on hotel reception staff to escort us every time we needed access. These issues caused significant inconvenience and raised serious safety and privacy concerns. I would like to note that the manager was lovely and welcoming, and we appreciated their efforts during our stay. Since our stay, I have experienced itching and discomfort, which I believe may be related to the room conditions. This experience was far below the standard I expected, especially given the hotel’s previous reputation and 4 star rating I did not raise the issues during my stay as I was unwell, but I feel it is important to formally bring them to your attention. I request a response regarding how the hotel intends to address these problems and any compensation or remedial action you consider appropriate. I look forward to your prompt response. Kind regards

chris, 1-night trip

8/10 Very good

Feb 7, 2024

Impressed with check in. Very kind and helpful.

Gary, 1-night trip

10/10 Exceptional

Jan 31, 2024

Very friendly and helpful receptionist. Borrowed their iron and ironing board and it worked great!

EVANS, 1-night trip

10/10 Exceptional

Mar 22, 2024

Accessibility to city centre

Cree, 2-night trip

6/10 Good

Mar 8, 2024

Staff were welcoming. Decor in poor condition Bedding did not very clean. Continental breakfast reasonable selection

1-night trip

6/10 Good

Feb 9, 2024

Superb staff.

The staff are outstanding - especially Andreia! Please be aware that the booking apps all advertise a bar and restaurant - they are closed - you will have to seek an evening meal/drinks elsewhere. Breakfast is continental only and is basic but good - no hot food.

Peter, 2-night trip

8/10 Very good

Feb 12, 2024

Real potential, staff very nice.

Late booking this. Great price and hotel seems nice enough. Lacking any atmosphere, I know this hotel has new owners however it could be made great. Room cold on arrival though with no heating on. Hotel has real potential but seemed very quiet despite the spectra festival.

James, 2-night trip

10/10 Exceptional

Nov 1, 2023

Cracking Rooms

Parked up in Union Square. Short walk to hotel. The room was amazing, comfy and clean. great decor, I didnt have breakfast. since i was out to paint the town

Mark, 1-night trip

8/10 Very good

Aug 6, 2023

Good is the best word for it. It’s not epic, but it’s not poor. It was clean, tidy, modern enough and the staff were efficient. The price could have been a bit cheaper for what it is, but the location is so central it helps justify the cost.

Dean, 2-night trip

6/10 Good

Aug 3, 2024

Nice staff but misses the standard for 4* hotel

Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.

Kevin, 1-night trip

8/10 Very good

Oct 16, 2023

Great location

Nice hotel in good central location. Room was generally clean but don’t look to closely and bedding had a big hole in it . T.V did not work and was told someone was coming out to fix it ( no station reception) but that did not happen ) I would stay there again but not at a premium .

Simon, 1-night trip

8/10 Very good

Aug 2, 2023

So a return to the Rox after a few years away. The hotel is still a pleasant place to stay, the room a good size and clean. However for a working visit a 7:30 breakfast service needs to be fully set up at 7:30, for folk to get to work for 8:00 or 8:30, and it was a bit behind the curve today. This is a timing challenge, the eggs benedict were lovely.

David, 1-night trip

6/10 Good

Feb 12, 2023

Convenient location for city centre, but if you're a light sleeper, make sure your room doesn't look onto Market Street. Bars next door meant a lot of noise until the small hours and then busy with traffic from 5am.

Imogen, 1-night trip

Rox Hotel Aberdeen by Compass Hospitality

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