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Aruma Hotel

3.5 star property
City-center hotel, steps from Quinta Avenida

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Photo gallery for Aruma Hotel

Sundeck
Breakfast meal
Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi
Exterior
Shower, free toiletries, towels, soap
In the heart of Playa del Carmen, Aruma Hotel offers a tranquil retreat with its inviting terrace and refreshing swimming pool. Connect to WiFi and take advantage of helpful services like tour assistance, luggage storage, and a front-desk safe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Terrace
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $32
$42 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 6 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior detail

Hotel B&B - 5th Avenue

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
7.6 out of 10, Good, 208 reviews
The price is $20
$27 total
includes taxes & fees
May 29 - May 30
Hotel B&B - 5th Avenue
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About the neighborhood

Map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪Clandestino - ‬1 min walk
  • ‪Tequila Barrel - ‬2 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk

About this property

Aruma Hotel

When you stay at Aruma Hotel, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playacar Beach are within a 15-minute walk.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]
    • The host will greet guests on arrival
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 200

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Does Aruma Hotel offer free cancellation for a full refund?

Yes, Aruma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aruma Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aruma Hotel?

Sorry, there's no onsite parking at Aruma Hotel.

What are the check-in and check-out times at Aruma Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 200.

Is there an onsite casino at Aruma Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What's the area around Aruma Hotel like?

Aruma Hotel is in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

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Aruma Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom

Reviews

2/10

Best location but not m reely nice place
1-night trip

6/10

Bueni
4-night trip

10/10

Agradable
1-night trip

2/10

It was the most horrible place I have been.
3-night trip

2/10

It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
3-night trip

4/10

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
1-night trip

4/10

The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
7-night trip

2/10

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
7-night trip

8/10

I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
2-night trip

6/10

Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
1-night trip

6/10

Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
1-night trip

2/10

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
2-night trip

6/10

Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

10/10

2-night trip

10/10

2-night trip

10/10

1-night trip

4/10

1-night trip

10/10

El hotel estaba limpio. Esta céntrico. En la habitación no había agua caliente, la cama estaba un poco dura. El hotel está en buena ubicación, sin embargo el ruido de los clubs nocturnos se escuchaba hasta la habitación.
1-night trip

4/10

1-night trip

4/10

Me dirijo a usted para expresar mi extrema insatisfacción con mi reciente estadía en su hotel. Hubo una serie de inconvenientes que impactaron negativamente mi experiencia: * La falta de servicio de recepción y de desayuno fue muy inconveniente. * Mi habitación no contaba con las toallas necesarias. * Tuve que ir a otro hotel para solicitar una plancha, lo cual es inaceptable. * La falta de estacionamiento fue un problema adicional. * Las instalaciones estaban sucias, lo cual es inaceptable para un hotel. Espero que tome en cuenta mis comentarios y realice las mejoras necesarias para garantizar una mejor experiencia a los futuros huéspedes.
3-night trip

10/10

Muy buena ubicacion
2-night trip

6/10

2-night trip

10/10

En general bien
1-night trip

10/10

1-night trip

8/10

1-night trip