Raffles Makkah Palace

Property class: 5 and above
Luxury hotel with 2 restaurants, near Great Mosque of Makkah

Choose dates to view prices

When you stay at Raffles Makkah Palace, you'll be in a fantastic location, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Al Qasr, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 coffee shops/cafes, a health club, and a fitness center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Breakfast available
  • Health club
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Cable/satellite TV service
  • Terrace
The current price is $551
$666 total
includes taxes & fees
Oct 11 - Oct 12

Why we love this property

Culinary options galore
Savor diverse dishes at 2 restaurants, including a 24-hour buffet. Buffet breakfast, 2 cafes, and vegan and vegetarian options satisfy every craving.
Spa day heaven
The full-service spa offers aromatherapy, body treatments, and massages. A health club, fitness room, and sauna complete this wellness sanctuary.
Luxurious sleep retreat
Drift into dreamland on premium beds, cocooned in blackout drapes. Curated decor, rainfall showers, and 24-hour room service elevate the experience.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk, a chair, a chandelier, and a view of high-rise buildings.

Superior Suite, 1 Bedroom, City View

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Presidential Suite, 2 Bedrooms, City View

  • 120 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Partial Kaaba View)

Room

Royal Suite, 2 Bedrooms (Partial Kaaba View)

  • 160 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, City View

A hotel room with a large window, a chandelier, a flat-screen TV, a dining table with chairs, a sofa, and a small table with a vase.

Signature Suite, 1 Bedroom, City View

  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom (Partial Kaaba View)

A hotel room with a large bed, a chandelier, a view of a cityscape, and a desk with a chair.

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Haram View)

A hotel room with a large bed, a desk, a chair, a chandelier, and a view of a cityscape.

Signature Suite, 1 Bedroom (Haram View)

  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Bedroom (Kaaba View)

A hotel room with a large bed, a chandelier, a view of a cityscape, and a chair by the window.

Panoramic Suite, 1 Bedroom (Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Partial Kaaba View)

A hotel room with a large bed, a desk, a chair, a chandelier, and a view of a cityscape.

Signature Suite, 1 Bedroom (Partial Kaaba View)

  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms (Haram View)

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Presidential Suite, 2 Bedrooms (Haram View)

10.0 out of 10
Exceptional
(3 reviews)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Villa, 1 King Bed

A hotel room with two beds, a chandelier, framed artwork, a view of the city, and a large window.

Signature Villa, 1 King Bed

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • The Clock Towers - 2 min walk - 0.2 km
  • King Fahad Gate - 3 min walk - 0.3 km
  • Kaaba - 7 min walk - 0.6 km
  • Well of Zamzam - 8 min walk - 0.7 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 76 min drive
  • Makkah Station - 18 min drive

Restaurants

  • ‪Brew92 - ‬3 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Swiss Express - ‬2 min walk
  • ‪Atyaf | اطياف - ‬3 min walk
  • ‪Al Qasr @ Raffles Makkah Palace - ‬3 min walk

About this property

Raffles Makkah Palace

  • When you stay at Raffles Makkah Palace, you'll be in a fantastic location, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Al Qasr, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 coffee shops/cafes, a health club, and a fitness center.

At a glance

Hotel size

    • 226 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured onsite valet parking
    • Limited valet parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping
  • Access to nearby health club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 72
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Wheelchairs available on site
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner. Open daily.
Narjes Tea Lounge - This coffee shop serves breakfast, brunch, dinner, and light fare. Open 24 hours. Open daily.
The Creamery - This coffee shop serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 180 for adults and SAR 65 for children
  • Early check-in can be arranged for an extra charge of SAR 250 (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 1000.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Noise-free guestrooms cannot be guaranteed.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007941

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Does Raffles Makkah Palace offer free cancellation for a full refund?

Yes, Raffles Makkah Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Raffles Makkah Palace?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Raffles Makkah Palace?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at Raffles Makkah Palace?

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM. There's a charge of SAR 250 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Raffles Makkah Palace and nearby?

Raffles Makkah Palace has a spa and a health club, as well as access to a nearby health club.

Are there restaurants at or near Raffles Makkah Palace?

Yes, there are 2 onsite restaurants.

What's the area around Raffles Makkah Palace like?

Raffles Makkah Palace is in Makkah City Center, a short 1-minute walk from Great Mosque of Makkah and 6 minutes' walk from Kaaba.

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Reviews

Raffles Makkah Palace Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a wide variety of options and was of high quality with excellent service. (7 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

A wonderful hotel with a very high standard of quality. Everyone who works here is friendly, helpful, and attentive. They notice when you need assistance without you even having to ask. We had a great experience and will definitely come back!
Verified review

10/10 Exceptional

Excellent staff and food
Verified review

10/10 Exceptional

Clean rooms Staff excellent Shops nearby
Verified review

10/10 Exceptional

Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Verified review

10/10 Exceptional

Great location and excellent service and staff!
Verified review

10/10 Exceptional

Clean and beautiful hotel. Staff are extremely friendly.
Verified review

10/10 Exceptional

V luxurious and best location ! I would recommend wholeheartedly
Verified review

10/10 Exceptional

Staff and the hotel perfect Thank you so much
Verified review

10/10 Exceptional

Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.
Verified review

10/10 Exceptional

Extremely good customer service, our room had a direct Kaaba view, couldn’t have asked for a better view or better service. Would highly recommend it. Staff at restaurants esp during breakfast was extremely attentive, knew your preference, highly personalized service
Verified review

10/10 Exceptional

Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Verified review

10/10 Exceptional

Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Verified review

10/10 Exceptional

the staff are friendly and helpful The food is very good
Verified review

10/10 Exceptional

Excellent location. Staff were amazing. Thank you all for making it a wonderful experience!!
Verified review

10/10 Exceptional

Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Verified review

10/10 Exceptional

Overall 10/10. From check in to check out best service. Very attentive. Quick service. In room dining is top notch. Concierge is always ready to attend to your every need. Everyone is always warm and welcoming.
Verified review

10/10 Exceptional

We just checked out after 3 days at the Raffles Hotel and cannot recommend it enough for a stay. We brought my elderly parents and the comfort of the rooms, the delicious breakfast buffet, and daily tea service, hearing the adhan in our rooms and easy access thru p2 allowing them easy access to the haram was unmatched. This was the most memorable umrah as we came on one of the busiest months and returning to the hotel suite made the entire trip easy and memorable. The staff went out of their way and inshallah cannot wait to return.
Verified review

8/10 Very good

It was wonderful as always . Being in the holy place hotel should provide zam zam water for the room guest . Front desk staff needs to be more friendly and professional. House keeping and rest of the staff are really friendly and helpful . Room needs some upgrading
Verified review

10/10 Exceptional

Words cannot describe the excellent service we received..super impressed the warmth, care, personalised service and professionalism across all staff is world class. It was our first time doing Umrah ..you made sure our stay is peaceful for us to concentrate on our Ibadah..Team Raffles Makkah you are forever in our prayers ...thank you may Allah reward you all with success dunya wal akhera...keep it up and see you next time inshaAllah ..
Verified review

10/10 Exceptional

The hotel masjid outdoor terrace is amazing, worth the premium price for the calm exclusive environment needed for worship.This is the best hotel especially during high season Ramadan, food was delicious and plenty of choice of cuisine.Mocktails were my favourite. Rooms very spacious and comfortable.2 separate toilets in each 1 bedroom suites which is a bonus with multiple people in the room.One way to make this hotel better is to have at least 4 lifts completely private for Raffles hotel only accessed by the Raffles card and also a Raffles lift attendant making sure only Raffles guest use them this will help with the chaos of the queque’s for the lifts which are all shared by the other hotels in the building.There should be an exlusive lift which Raffles guest can access to get to the levels 3 and 4 where the food court is.You can be quequeing for upto 45minutes to get in the lift to get to the haram and food court.The actual lifts between Raffles hotel floors are very efficient and plentiful.All the staff are very polite and welcoming.
Verified review

10/10 Exceptional

The Royal Service staff were exceptional—always quick to respond, attentive, and very helpful throughout our stay. The breakfast team at Al Qasr Restaurant were equally wonderful and went out of their way to accommodate my gluten-free dietary needs. They already have a small gluten-free corner available, and the staff were very supportive in providing additional suitable options.
Verified review

10/10 Exceptional

Great hotel
Verified review

10/10 Exceptional

Very clean and nice hotel
Verified review

10/10 Exceptional

Amazing hotel.
Verified review

10/10 Exceptional

Breakfast ‏was delicious and the variety ‏gave us an amazing experience.