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Sutton Hotel Hakata City

3.0 star property
Central hotel with restaurant, connected to the convention center, near Canal City Hakata

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Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, slippers
Reception
Laundry room
Property grounds
In the heart of Hakata, Sutton Hotel Hakata City combines modern convenience with a warm welcome. Take advantage of dry cleaning services, dine at the on-site restaurant and stay connected with in-room WiFi. Previous guests rave about this hotel's helpful multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The current price is $42
$50 total
Jul 21 - Jul 22

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Hollywood Twin, Non Smoking

Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Desk, free WiFi, bed sheets

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - twin
Hair dryer
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Smoking

Desk, free WiFi, bed sheets

Family Suite Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Hollywood Twin Room 2 Semi-Double Bed Non Smoking

Lobby

Hollywood Twin Room 2 Semi-Double Bed Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room Non smoking

Lobby

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Non smoking

Lobby

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Smoking

Desk, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Smoking

Lobby

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Non Smoking

Lobby

Family Suite Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Hollywood Twin Room 2 Single bed Smoking

Lobby

Hollywood Twin Room 2 Single bed Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Smoking

Lobby

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Semi Double Room-Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Semi Double Room-Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Barrier Free Room

Coffee and/or coffee maker

Barrier Free Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Semi Double Room-Smoking

Desk, free WiFi, bed sheets

Deluxe Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room

Desk, free WiFi, bed sheets

Hollywood Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

Deluxe, Single With Bath

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby lounge

9h nine hours Hakata station

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.0 out of 10, Very Good, 501 reviews
The price is $54
$59 total
Jul 15 - Jul 16
9h nine hours Hakata station
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About the neighborhood

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 8 min walk - 0.7 km
  • Marine Messe Fukuoka - 3 min drive - 4.0 km
  • Port of Hakata - 4 min drive - 3.0 km
  • Ohori Park - 4 min drive - 3.9 km
  • Mizuho PayPay Dome Fukuoka - 6 min drive - 6.9 km

Getting around

  • Fukuoka Airport (FUK) - 4 min drive
  • Ariake Saga Airport (HSG) - 56 min drive
  • Hakata Station - 5 min walk
  • Yakuin Station - 19 min walk
  • Tenjin Station - 21 min walk
  • Kushida Shrine Station - 12 min walk
  • Gion Station - 13 min walk
  • Watanabe-dori Station - 18 min walk

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

At Sutton Hotel Hakata City, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Yakitori Sumiyoshi, which serves Japanese cuisine and is open for breakfast. Also, Tenjin Underground Mall and Hakataza Theatre are just a 5-minute drive away. Public transportation is just a short walk: Kushida Shrine Station is 12 minutes and Gion Station is 13 minutes.

Languages

Chinese (Mandarin), Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 162 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 33 ft (JPY 1400 per night)

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Yakitori Sumiyoshi - This bistro specializes in Japanese cuisine and serves breakfast and light fare. A children's menu is available.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Parking

  • Parking is available nearby and costs JPY 1400 per night (33 ft away)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka
HELP_OUTLINE

Frequently asked questions

Does Sutton Hotel Hakata City offer free cancellation for a full refund?

Yes, Sutton Hotel Hakata City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutton Hotel Hakata City?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Sutton Hotel Hakata City?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Sutton Hotel Hakata City and nearby?

Recommended spots to visit include Canal City Hakata (8-min walk) and Port of Hakata (1.9 mi), along with Marine Messe Fukuoka (2.1 mi) and Ohori Park (2.6 mi).

Are there restaurants at or near Sutton Hotel Hakata City?

Yes, Yakitori Sumiyoshi offers Japanese cuisine.

What's the area around Sutton Hotel Hakata City like?

Sutton Hotel Hakata City is in Hakata Ward, a short 4-minute drive from Fukuoka Airport (FUK) and 8 minutes' walk from Canal City Hakata.

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Sutton Hotel Hakata City Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Very good location from Hakata station, toilet is spacious compared to other hotels in Japan.
2-night trip

10/10

Rooms are good size. Staffs are friendly. Breakfast is very good. Location is great.
4-night trip

10/10

very good price, location and service
1-night trip

10/10

Spacious, within walking distance from Hakata station.
1-night trip

2/10

Rooms has central air conditioning only, ie you can't control how cool or hot in your room. If they have heat on, your room can be very uncomfortablely hot like an apartment building with heat on in the winter months.
2-night trip

4/10

You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
1-night trip

8/10

Good: #1, size, more spacious than regular Japan hotel rooms #2, location, walkable distance from Hakata Station #3, shower, bigger bathtub Bad: #1, WiFi, horrible signal #2, breakfast, just so so #3, windows, locked so no fresh air or ventilation
2-night trip

2/10

I've never seen these kind of hotels... How can the air conditioner&heater not in the room? And the sheet of the wall looks so old. And no microwave...
1-night trip

4/10

This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
2-night trip

10/10

初めて利用しましたが部屋も広々していて落ち着いて過ごせました。
1-night trip

8/10

インバウンド団体顧客が少し賑やかすぎました。仕方ないことですが。
1-night trip

8/10

1-night trip

10/10

博多駅からもほど近く目の前にバス停もあり非常に便利でした。 お部屋も落ち着く雰囲気があり過ごしやすかったです。 エアコンの温度調整は出来ませんが特に問題はありませんでした。 また利用したいです。
1-night trip

10/10

1-night trip

8/10

gostei mas achei custo beneficio alto comparado outros hoteis
5-night trip

2/10

1-night trip

8/10

博多から歩いてすぐと立地もよく、コンビニも近くで便利です。 建物は真新しくはないですが、部屋は清潔で快適でした。 また伺いたいと思います。
3-night trip

10/10

房間空間很大 兩個28吋行李箱可攤平 浴室的流理台桌面也足夠女生化妝品擺滿滿
3-night trip

6/10

入ってびっくり、広い!っと思いました。 こんな広い部屋に1人でいいのかなとw 洗面所もすごく広いし・・・なんでこういう 作りなんだろう。 ただ、とても古い感じがしました。あちこち 剥げていたりしてます。ベッドはスプリングは ほとんどないです。硬いベッド。でも寝心地が 悪いということもなく、ぐっすり眠れました。 古いのが嫌だとか室内に剥げや傷があるのは 嫌だという人はやめたほうが良いかなと思いました。
1-night trip

8/10

1-night trip

8/10

하카타역에서 가까워 보였는데 은근 걸어요 그리고 캐널시티에서도 걷는 것 밖에 버스가 없어서 아쉬움 그래도 깨끗하고 룸컨디션 좋은편!
4-night trip

2/10

2-night trip

8/10

1-night trip

6/10

Wi-Fiはかぎがかかってないため、誰でも使えるのと、とても遅くてないと思った方がよい。
1-night trip

6/10

水回りは広くて使いやすいです。 お部屋は無駄が無いと言うか、必要なものは揃ってますよと言う感じでした。 ミネラルウォーターがあれば良かったな
1-night trip