In the heart of Santiago, Debaines Hotel Santiago offers a warm welcome with a restaurant and public area WiFi. Guests have praised the hotel's great location near Plaza de Armas and Palacio de la Moneda.
Municipal Theatre of Santiago - 2 min walk - 0.2 km
Lastarria District - 6 min walk - 0.6 km
Plaza de Armas - 7 min walk - 0.7 km
Palacio de la Moneda - 12 min walk - 1.0 km
Getting around
Santiago Intl. Airport (SCL) - 19 min drive
Hospitales Station - 5 min drive
Parque Almagro Station - 20 min walk
Matta Station - 28 min walk
Santa Lucia Station - 5 min walk
Bellas Artes Station - 8 min walk
University of Chile Station - 9 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Restaurant Jin Xu - 2 min walk
Castaño - 2 min walk
El Mesón de Simón - 3 min walk
Burger King - 1 min walk
Resto D'margareth II - 3 min walk
About this property
Debaines Hotel Santiago
Debaines Hotel Santiago puts you in a great location, within just a 10-minute walk of Santa Lucia Hill and Plaza de Armas. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel is also within just a 10-minute walk of Municipal Theatre of Santiago and Museo Chileno de Arte Precolombino. Public transportation is just a short walk: Santa Lucia Station is 5 minutes and Bellas Artes Station is 8 minutes.
At a glance
DONE
Hotel size
50 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Secured covered onsite extended parking (USD 36 per week)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking nearby (USD 22 per day; reservations required)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station drop-off on request (available 24 hours)*
Cruise terminal shuttle*
DONE
Offsite
Shopping center shuttle*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Airport shuttle service is offered for an extra charge of USD 45 per vehicle (roundtrip, maximum occupancy 4)
Cruise ship terminal shuttle and train station drop-off service is offered for an extra charge
Shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 120 per night
Airport shuttle service for children up to age 17 costs USD 45
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 30 per pet (may vary based on length of stay), plus a one-time cleaning fee of USD 119
Parking
Covered extended parking costs USD 36 per week
Parking is available nearby and costs USD 22 per day (82 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property uses some wind and solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Debaines Hotel Santiago
Debaines Hotel Santiago Hotel
Debaines Hotel Santiago Santiago
Debaines Hotel Santiago Hotel Santiago
Frequently asked questions
Are pets allowed at Debaines Hotel Santiago ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 30 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Debaines Hotel Santiago ?
Yes. Extended parking costs USD 36 per week. Electric vehicle charging is available.
Is airport shuttle service offered by Debaines Hotel Santiago ?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle roundtrip.
What are the check-in and check-out times at Debaines Hotel Santiago ?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Debaines Hotel Santiago and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Enjoy amenities like spa services and access to a nearby health club.
Are there restaurants at or near Debaines Hotel Santiago ?
Yes, there's an onsite restaurant.
What's the area around Debaines Hotel Santiago like?
Debaines Hotel Santiago is in Downtown Santiago, a short 5-minute walk from Santa Lucia Station and 5 minutes' walk from San Francisco Church.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 19, 2026
Great stay. Well located, friendly and courteous staff. Nicholas was great.
Ian
Ian, 3-night trip
Verified
10/10 Exceptional
Mar 19, 2026
We just liked everything about this place. The room was lovely with a nice bath. Staff was very friendly and very helpful. The location was great.
Gene
Gene, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Everything was so perfect really. Our room and bathroom were very spacious, so clean and comfortable. All the staff are extremely helpful, patient and friendly, including in their restaurant. Wish we could have stayed longer.
philip
philip, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Hotel is pristine and well maintained. Staff are fabulous; genuinely friendly and helpful. Thoroughly enjoyed our stay and our regular interactions with Vivian, thank you for all of your help! The area around the hotel is not the greatest, but the hotel more than makes up for it.
Adrienne
Adrienne, 1-night trip
Verified
6/10 Good
Nov 9, 2025
All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Edward
Edward, 2-night trip
Verified
10/10 Exceptional
May 8, 2026
Excellent hotel, amenities, food, staff and location. Highly recommended.
Roman
Roman, 5-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Great Hotel and exceptional staff!!!
John
John, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2026
Excellent
Jonathan
Jonathan, 1-night trip
Verified
8/10 Very good
Mar 24, 2026
The hot water system was inconsistent going from hot to cold making taking a shower very uncomfortable.
Jose
Jose, 4-night trip
Verified
4/10 Fair
Jul 16, 2025
Cold showers in winter, looks nice, hidden issues
Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
Douglas
Douglas, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Tudo excelente. Hotel novo.
charles
charles, 5-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Todo el personal muy atento, tuvimos una estancia muy agradable y placentera.
LILIANA
LILIANA, 7-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Excelente hotel, con un año de antigüedad. Super recomendado!
Raymundo
Raymundo, 1-night trip
Verified
8/10 Very good
Sep 11, 2025
Excelente pero con falencias
muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad.
La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Gonzalo
Gonzalo, 1-night trip
Verified
6/10 Good
Aug 24, 2025
Pontos de melhoria
Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas.
1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária.
2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel.
3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto.
No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Paulo
Paulo, 5-night trip
Verified
10/10 Exceptional
Aug 16, 2025
Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Didier
Didier, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.