Enjoy your visit to Valparaiso with a stay at Hotel Casa Esmeralda. The property is just a short walk to public transportation: Puerto Station is 5 minutes and Bellavista Station is 7 minutes.
Enjoy your visit to Valparaiso with a stay at Hotel Casa Esmeralda. The property is just a short walk to public transportation: Puerto Station is 5 minutes and Bellavista Station is 7 minutes.
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Multilingual staff
Facilities
Communal living room
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path of travel
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Heating
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Oven
Cookware, dishes, and utensils
More
Weekly housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Casa Esmeralda Hotel
Hotel Casa Esmeralda Valparaiso
Hotel Casa Esmeralda Hotel Valparaiso
Frequently asked questions
Does Hotel Casa Esmeralda offer free cancellation for a full refund?
Yes, Hotel Casa Esmeralda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Esmeralda?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Esmeralda?
Sorry, there's no onsite parking at Hotel Casa Esmeralda.
What are the check-in and check-out times at Hotel Casa Esmeralda?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Casa Esmeralda?
No, this hotel doesn't have a casino, but Vina del Mar Casino (10-min drive) is nearby.
Does Hotel Casa Esmeralda have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Casa Esmeralda like?
Hotel Casa Esmeralda is a short 5-minute walk from Puerto Station and 6 minutes' walk from Casa Mirador de Lukas.
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Reviews
Hotel Casa Esmeralda Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.4
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Nov 30, 2024
Fantastic place with great staff
Verified review
10/10 Exceptional
Feb 28, 2025
good location, clean, very nice decoration, pretty unexpensiv...
Verified review
10/10 Exceptional
Jan 8, 2025
The staff were helpful and went above and beyond to ensure I had a good stay
Verified review
10/10 Exceptional
Feb 1, 2026
Clean room and usefully equiped.
Verified review
10/10 Exceptional
Mar 4, 2025
Great price and location, clean and functional
Verified review
10/10 Exceptional
Feb 15, 2025
Decent property, comfy beds, helpful staff, no sign on the entrance, look for coffee shop next to the steps
Verified review
8/10 Very good
Dec 7, 2025
Clean, modern, and perfectly located. Only downsides were loud construction noise early in the morning (not the hotel’s fault), the neighborhood feels a bit sketchy at night, and no housekeeping during a 3 night stay which I was told is now normal policy. Still a solid choice if those things don’t bother you.
Verified review
8/10 Very good
Jan 16, 2026
The hotel is very new and clean, easy and polite check in. The location is very good at day (although it's hard to find the entrance at first), close the main tourist places. At night it seems to be dangerous. Even at day we saw a car with a broken window very common in the neighborhood).
It has no parking nearby so you have to park 10 minutes by foot. For reference, look for Ipanema Club, in Google maps and there will be an access ramp to the parking lot. We went there at night with the gate closed, but someone showed up and opened for us.
Verified review
10/10 Exceptional
Jul 23, 2025
Everything was great, well decorated, super clean and comfortable.
I just didn't like much the surrands. Had to park the car a few blocks away and I didn't feel safe to walk there in the evening.
Verified review
10/10 Exceptional
Mar 4, 2025
Beautiful hotel. Great location. Mix-up with payment meant I got a cash refund and not a credit card credit. Annoying. Otherwise, everything was perfect.
Verified review
8/10 Very good
Sep 14, 2025
This is a great value and a good lodging option if you have to be in Valparaiso. The hotel is clean and very organized inside, and the staff is very friendly and professional.
The surrounding area was a little scary for my wife and I. This hotel is in the middle of the busy Valparaiso business and port activities.
Be alert for opportunists overall. Upon arrival we suffered a "blown tire", where a pedestrian approached our car at a stop light and punctured one of our tires with a specialized instrument. I felt there was something wrong, so I was careful and didn't stop. I kept going and did not stop until I arrived at the hotel, a safe place.
Verified review
8/10 Very good
Apr 8, 2026
Convenient location close to Plaza Sotomayor (starting point for walking tours) and the 'tourist' hills, Cerro Alegre and Concepcion, and few minutes by Uber from the bus station. Charming old building with high ceilings and french doors in the room. Reasonably modern decor but looking a bit worn, and the textured paint in the bathrooms seems to hold a lot of dirt. Bathroom had a separated toilet and plenty of bench space, which was nice. Very basic kitchenette in the room (some crockery and cutlery, mini-fridge and a toaster oven but nothing to help get hot dishes out of it) and a larger communal kitchen available with stoves and filtered water. Only plastic chairs in the room; a nice armchair would add comfort. Large and comfy bed though. Passcode entry for the main door and rooms is handy so you don't need to carry a key. They changed the main door code every couple of days which is great for security, but annoying if you don't get their Whatsapp message advising you of it (my mobile data roaming didn't work at all while in Valparaiso). It's hard to find breakfast and dinner in the area - there are more options up on the tourist hills; a lot of Chilean restaurants seem geared towards lunch.
Verified review
10/10 Exceptional
Apr 30, 2026
Funky decor, decent size room, hot shower and great location.
Verified review
10/10 Exceptional
Jul 14, 2025
Excellent staff, convenient area, clean and comfortable room.
Verified review
10/10 Exceptional
Mar 20, 2026
Excellent. Bien située. Personnelle très aimable. Je reviendrai ici. Tres recommanadable.
Verified review
8/10 Very good
Mar 10, 2026
El hotel tiene lo que necesitas , sin lujos extras o amenidades, la habitación tiene buen tamaño , cocinera y baño , solo agregaría algún tipo de seguridad en el balcón pues el barandal está muy bajo y en un mal paso al tropezar con la canceledia de la ventana fácilmente alguien podría caer . La ubicación es perfecta, cerca del puerto y de uno de los ascensores más famosos que es el Reyna victoria, excelente precio para lo que ofrece .
Verified review
8/10 Very good
Sep 30, 2025
Kaunis, vanha rakennus hyvällä paikalla lävellä nähtävyyksiä ja ravintoloita. Sisältä kuitenkin moderni ja siisti, tosin IKEA-tyylinen "uusi ja halpa (mutta toimiva)".
Ei siivousta alle 4 päivän vierailuille.
Hyvä ja edullinen pesulapalvelu.
Saapumispäivänä lähettivät myös viestin ja pyysivät saapumisaikaa ja toivottivat tervetulleeksi mutta silti ketään ei ollut paikalla avaamassa ovea kun saavuin. En tosin tarvinnut odottaa kauan. Ikävämpi juttu oli kun ovikoodi oli vaihtunut kun toisena iltana tulin illalla takaisin. Tästä olisi pitänyt kertoa etukäteen (olivat tosin lävettäneet uuden koodin Whatsappiin, mutten tiennyt etsiä sitä enkä myöskään illalla kaupungilla ollut on-line).
Tämä oli pahin epäkohta enkä pidä hotellia erityisen turvallisena. Huoneen ovi ei mene automaattisesti lukkoon, ulkopuolelta voit kokeilla onko se lukossa, mutta sisäpuolelta et. Vastaanotto auki vain 9-21 enkä pidä neljän numeron koodia ulko-ovessa riittävänä takuuna (on monta tapaa nähdä koodi tai päästä sisälle toisten vieraiden ovenavauksella)
Muuten mukava ja ystävällinen paikka
Verified review
10/10 Exceptional
Jun 22, 2025
Ótimo lugar
Quarto limpo, localizacao bem no centro de Valparaíso, perto do elevador para a parte turística e perto de bares e restaurantes.
Verified review
8/10 Very good
Mar 5, 2025
Hotel confortável com espaço adequado e com boa localização. Atendimento ágil e cortês.
Verified review
8/10 Very good
Feb 5, 2025
El ruido de la locomoción que pasa justo afuera era lo unico malo
Verified review
10/10 Exceptional
Jan 26, 2025
Lo incómodo de la zona es que el hotel no tenga estacionamiento ya que son muy caros
Verified review
8/10 Very good
Dec 30, 2024
Ein sehr schönes renoviertes Hotel im historischen Viertel.
Verified review
6/10 Good
Dec 22, 2024
Estabelecimento sem placa de identificação
Localização no centro, local que pode trazer riscos ao turista após o entardecer.
Não havia identificação da propriedade por meio de placa/letreiro, o que trouxe muitos incovenientes na sua localização. Tivemos de perguntar a várias pessoas onde estava o estabelecimento.
A atendimento prestou informação errada para o acesso ao certo (parte alta da cidade onde estão as atrações), afirmando que o funicular estava funcionando, o que não era verdade.
As instalações do quarto são novas e de boa qualidade.
Verified review
10/10 Exceptional
Dec 9, 2024
Excelente lugar, muy cómodo, bonito y limpio. Además la atención fue excelente. Definitivamente vovería
Verified review
10/10 Exceptional
Nov 25, 2024
100% recomendable
Excelente ubicación, hermoso diseño interior, limpieza a full, atención de calidad de su personal.