Does Jerusalem Panorama Hotel offer free cancellation for a full refund?

Yes, Jerusalem Panorama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is airport shuttle service offered by Jerusalem Panorama Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Jerusalem Panorama Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Jerusalem Panorama Hotel and nearby?

Jerusalem Panorama Hotel has a garden.

Are there restaurants at or near Jerusalem Panorama Hotel?

Yes, there's an onsite restaurant.

What's the area around Jerusalem Panorama Hotel like?

Jerusalem Panorama Hotel is a short 11-minute walk from Temple Mount and 15 minutes' walk from Mount of Olives.

Jerusalem Panorama Hotel, Jerusalem: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 1, 2022

This hotel is beyond good, Amazing service and Easy Access.

Majority, 22-night trip

10/10 Exceptional

Mar 1, 2023

Very Very good hotel the customer service is very good and the location is great

ISMAILA OLAINTE, 4-night trip

8/10 Very good

May 26, 2023

Management and staff - very helpful and friendly. The hotel has spectacular views.

Charles, 1-night trip

10/10 Exceptional

Dec 21, 2022

friendly staff and good location

We traveled with two adults and a two-year-old baby, the service was excellent, all the hotel staff were very friendly, thank you for your hospitality, we would definitely stay here again

Eduardo David, 6-night trip

10/10 Exceptional

Apr 25, 2024

My room had an incredible view of the Temple Mount! Very nice people!

10/10 Exceptional

Dec 25, 2022

Great location with walking distance to mt of olives and western wall, mosques. Great view of JerusLem from The roof top restaurants. Rooms have all the required badic aminities, cld be cleaner but overall great and very helpful host

2/10 Poor

Jun 1, 2023

Let’s place smells and the rooms are tiny

Kareem, 4-night trip

10/10 Exceptional

Jun 5, 2023

Panorama of Ras el Amoud

The hospitality was amazing. Abu Mohammed and Mohammed really looked after us, gave us advice on getting around Jerusalem, accommodated us with a late check in and late check out. Location is good for getting to Al Aqsa mosque and Muslim quarter. The view at breakfast is amazing with views of the dome of the rock and Al Aqsa. Breakfast is fresh and healthy.

Adam, 2-night trip

8/10 Very good

May 30, 2023

I liked the staff and their helpfulness. The hotel needs refurbishment. I would work on one room at a time.

Charles, 1-night trip

10/10 Exceptional

Jan 4, 2023

Old school charm

Hotel Panorama is a family run business that offers a spectaculare view of Jerusalem, and is situated in a vibrant and safe neightbourhood. The restaurant serves a good breakfast, and offers various traditional dishes aswell as western dishes in the evening. The bed in my room was very comfortable. Very friendly and service minded staff. I enjoyed speaking with them both in the reception and in the restaurant. Good value for money.

14-night trip

6/10 Good

Sep 12, 2023

Room is big, but is no parking in the facility. So is hard to find parking in the street

Nancy, 2-night trip

8/10 Very good

Mar 17, 2024

A little isolated but a good hotel

A very good hotel with a very good breakfast, good sized room and shops very close by. The hotel is quite a walk away from the Lions Gate into the Old City but it's an easy and nice walk and there really didn't seem to be much else in the area. Be aware when booking this hotel that if you come into the main bus or train station in Jerusalem and try to get to this hotel, not every taxi driver can take you there. Not too incredibly difficult in the end, but it was a problem that I didn't plan for. Overall recommended.

3-night trip

6/10 Good

Sep 14, 2022

Older hotel with minimal services. No ice machines, dirty carpets. Manager says they will fix slowly. It’s a family business But the view of Mount Olives and Mount temple spectacular

Estelle, 5-night trip

6/10 Good

Oct 10, 2023

Room could have been a lot cleaner. It was smelly and had a dusty odour. The bathroom drain was full of hair and the fake flowers were full of dust and we had to rest them outside on the verandah that had no table or chairs so impossible to enjoy unless standing.

Julianne, 1-night trip

8/10 Very good

May 18, 2023

Overall, our group of 17 had a nice time in this hotel, Apr 25-May 2. We chose it because of our budget and especially the view of Jerusalem on the 6th floor for breakfast each day. We also needed a place that provided breakfast, and there were many choices as well as a variety of eggs, easy side up, boiled, and scrambled. We also wanted to experience Jerusalem, outside of the Jewish sector. There was a small fruit and vegetable store just in walking distance from the hotel, with fresh oranges, apples, etc. One complaint was the fact that on the 4th floor, we had to run the water for a while until it got hot enough for a shower. Then if someone got up too late, the hot water was gone and they only got a warm shower. We loved the fact that we were able to use the 6th floor for several pizza meals for our family. We thank the staff for their help and kindness to us. The hotel is old and dated, but it was comfortable enough for us to enjoy our time in Jerusalem. A couple of comments about the hot water, which might be remedied by installing an auxillary water heater between the main water heater and the room distant from the main. Also we noted that the emergency exit to the fire escape was locked closed, thus not available for emergency exit.

Jonathan, 6-night trip

8/10 Very good

Mar 28, 2023

Great location, amazing views!

The location of the Jerusalem Panoramic hotel is excellent for visiting sites by foot such as the City of David, mount of olives and the western wall all a 20 minute walk away. Although the valley is very steep so you need to be fit to do these walks. The room is spacious with two comfy twin beds, two chest of drawers, a wardrobe, desk, chair and kettle. Although the kettle cannot reach the plug from the desk! There are two large windows which have some views of the old city and a balcony you can go out on. There aren’t enough plug sockets, there is only one in the room and one in the bathroom. The bathroom has a toilet, sink and combined bath, shower. There is a good stock of toiletries which get replenished. With soap, shampoo, toilet paper, coffee, sugar, paper cups & stirrers. It’s all very dusty and dirty though. The hotel provide an excellent breakfast with fruit juice, tea, milk, fruit, salad, meats, pitta breads, toast, butter, jam, potatoes, vegetables, fried & scrambled eggs. On some days pastries and cake as well. The view is excellent you can see a panoramic view of Jerusalem which is such an incredible way to start the day. The Jerusalem Panoramic hotel is fab if you want a no frills experience. The location is great for sightseeing but the hotel is in serious need of refurbishment, if you want a luxury experience this hotel isn’t for you. The breakfast was excellent and you cannot beat the panoramic view of the old city.

7-night trip

10/10 Exceptional

Apr 22, 2024

景色の良さはホテルの名前の通り最高です！フレンドリーなスタッフのサービスに感激して、旅の途中でエルサレムに戻った際にはまた利用しました。大歓迎で迎えてくれてまた感激でした。オールドシティーが見渡せる絶景は、歩くと不便そうですが、バスを使えば直ぐに近くまで行けますし、不便は感じませんでした。安いレストランや雑貨店もそばにあり、とても便利です。必ずまた訪れたいと思います。スタッフのみなさんありがとうございます。

Hawa, 2-night trip

8/10 Very good

Jun 18, 2023

Отель не плохой, но грязно в ваной комноте очень. Завтрак очень минемальный. Но вид с окон очень хороший. Приятные люди. Для такой цены пойдёт.

Olga, 2-night trip

4/10 Fair

Nov 13, 2022

Frustração e decepção

Foi das experiências mais frustrantes que já tivemos em relação a hospedagens. Basicamente as únicas coisas que funcionaram foram o café da manhã e o wi-fi dos quartos. A mobília é antiga, mal cuidada e o local carece de limpeza e manutenção. As pessoas que nos atenderam pareceram pouquíssimo preocupadas em demonstrar uma atitude amistosa ou amigável. Nos cobraram o pagamento dias antes do check-out informado na reserva sem nos dar nenhuma explicação do porque do procedimento. O local é barulhento e apesar de ter a famosa "vista" panorâmica e ser perto de meia dúzia de pontos turísticos, é muito longe do centro e de qualquer outra coisa. É quase impossível se deslocar por muitos dias sem apelar para os sempre caros serviços de táxis. Nos serviu de lição: às vezes é melhor pagar um pouco mais caro e ler com carinho as avaliações feitas por hóspedes que passaram por lá antes. De positivo somente o serviço de restaurante, no último andar, de boa qualidade. E só. Pra esquecer.

Milton de Oliveira, 6-night trip

10/10 Exceptional

Nov 1, 2022

Svært vennlig/hyggelig personell på hotellet, tar godt vare på gjestene. Sikkert område, gratis parkering bak bom ved hotellet. Gåavstand til gamlebyen og andre kjente lokaliteter. Forbedringsmuligheter ang. rengjøring rom, men ordnet opp straks ved henvendelse.

8/10 Very good

Mar 11, 2020

Beliggenheden er strålende i forhold til Getsemane have, The city of David og den gamle by.

3-night trip

6/10 Good

Jan 11, 2020

Het grote voordeel van dit hotel is dat het betaalbaar is en vlak bij de oude stad ligt!

Willy, 2-night trip

2/10 Poor

Dec 30, 2019

The hotel is in terrible condition. The staff is awful. They lied to us . We booked a triple room but when we arrived they gave us a double room. Upon asking they said they do not have anything else when we asked for a refund they offered a four-bed room when we reached there we found the room had water leakage, the whole carpet was wet and musty . We were getting late so we accepted a two-bed room with a condition that they will change the room next day. A 3rd bed was put in which made the room very cramped leaving barely any space to move around . The bathroom had hair on the floor and in the shower. The telephone shower head attachment kept falling off. The first time when I opened water for shower it came out muddy with grains of sand . Water took forever to adjust the temperature and become clean . Next day when we came back we were told there were many new check-ins so they wont change the room There was a new person at the desk who said they know nothing about any room change despite of the person in the morning even telling us what room #. There was a new person at the front desk every night who was ruder than the night before . They did nothing about the room every time saying talk to the management but giving us nothing to reach them. Final day we were told deal with Expedia... we can’t do anything. All in all horrible front desk staff and terrible condition of hotel. Took more money for a triple room but scammed us with a room for two. BIG CHEATS....RUN RUN RUN

NJ, 3-night trip

8/10 Very good

Nov 15, 2019

Muy buena la atención del personal creería que un poco costoso para el lugar queda cerca al centro histórico y hay lugares d comida cerca.nos dejaron aparcar nuestro auto sin problema hasta después de entrega de habitación

Patricia, 1-night trip

10/10 Exceptional

Oct 26, 2019

The Panorama Hotel has an excellent location close to the Old City. It was walking distance for us, though we are use to walking. The staff seems to really care about the guests. We missed breakfast one day and they brought food to our room. Also, we were assisted by the frint desk in finding a cab ride on the Rosh Hashana holiday when most places were closed. They have limited free parking as well. We will likely be back.

4-night trip

Jerusalem Panorama Hotel

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