I have stayed at this property dozens of nights over time, which is why this visit felt particularly disappointing.
One ongoing issue is the check-in process. For returning guests it feels unnecessarily bureaucratic. Each time I arrive I am required to provide the same information again, sign the agreement, complete the inventory, pay the deposit, send a copy of my passport, and even submit a photo of myself. For someone who has stayed here many times, repeating the entire process on every visit is quite frustrating and makes the arrival experience unnecessarily complicated.
Unfortunately, this stay also had more serious problems. Strong cigarette smoke entered the apartment, which negatively affected the indoor air quality and overall comfort of the stay. I reported the issue, but it was not resolved during my visit. In addition, cooking smells from other apartments were noticeable, and during the night noise from the neighboring unit could clearly be heard through the bedroom wall.
On a positive note, the apartment itself was clean and generally well maintained. However, due to the air quality issues, noise, and the repeated administrative process for returning guests, this particular stay was a disappointment compared to my previous experiences here.