When you stay at Hotel Ambassador, you'll be within a 10-minute drive of Wankdorf Stadium. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pool
Spa
Pet friendly
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Free use of bicycles
24-hour room service
Coffee shop/cafe
24-hour business center
Business center
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is $203
$203
$225 total
includes taxes & fees
Jun 21 - Jun 22
Why we love this property
Work and play paradise
This hotel combines business efficiency with a full-service spa. Guests enjoy 24-hour room service after meetings, or unwind with hot stone massages.
Culinary celebration
This hotel offers a restaurant, cafe, and bar with a locally-sourced food philosophy. Vegetarian options shine in breakfast and all-day dining.
Pool oasis
This hotel features an indoor pool with comfortable loungers for ultimate relaxation. The pool area provides a perfect retreat for aquatic enjoyment.
Bern Natural History Museum - 14 min walk - 1.2 km
Bern Historical Museum - 17 min walk - 1.5 km
Federal Palace - 4 min drive - 1.4 km
Berner Munster - 6 min drive - 2.1 km
Getting around
Bern (BRN-Belp) - 16 min drive
Koeniz Wabern bei Bern Station - 12 min walk
Bern (ZDJ-Bern Railway Station) - 23 min walk
Bern Station - 24 min walk
Restaurants
Monbijou-Beck Café Alino - 11 min walk
Maharaja Palace - 7 min walk
Pizza Fox - 15 min walk
Travois - 13 min walk
Pizzaiolo - 5 min walk
About this property
Hotel Ambassador
When you stay at Hotel Ambassador, you'll be within a 10-minute drive of Wankdorf Stadium. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
97 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Bike storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Bicycle parking
Full-service spa
Sauna
Locally sourced food is prioritized
Vegetarian dining options
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Uses some LED lighting
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 9.50 to 22 per person
Children & extra beds
Rollaway beds are available for CHF 20.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 11 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses some solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern
Frequently asked questions
Does Hotel Ambassador offer free cancellation for a full refund?
Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ambassador?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.
Are pets allowed at Hotel Ambassador?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Ambassador?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Ambassador?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Ambassador?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.
What is there to do at Hotel Ambassador and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Hotel Ambassador?
Yes, there's an onsite restaurant.
What's the area around Hotel Ambassador like?
Hotel Ambassador is a short 14-minute walk from Freibad Marzili and 18 minutes' walk from Bern Natural History Museum.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.6
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was great with a good selection of food. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Air conditioning
Service staff
Reviews
Verified
10/10 Exceptional
Feb 3, 2026
The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Todd
Todd, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Bit older hotel but very well maintained.
Generous breakfast. Free parking.
Great service overall.
George
George, 1-night trip
Verified
10/10 Exceptional
Jul 18, 2025
The hotel staff were friendly. The breakfast was very good.
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Professional receptionists and clean stylish hotel
Wei
Wei, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Rahul
Rahul, 3-night trip
Verified
8/10 Very good
May 14, 2025
Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Christine
Christine, 4-night trip
Verified
8/10 Very good
Aug 20, 2023
Bern trip
Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Filipinas
Filipinas, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2025
We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Kristi
Kristi, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2024
It was nice an clean
Azam
Azam, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2024
Very clean!
Roxana
Roxana, 1-night trip
Verified
6/10 Good
Jul 31, 2025
Swiss Alps stop off
This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny.
Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Nicola
Nicola, 3-night trip
Verified
10/10 Exceptional
Jun 26, 2024
Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Sara
Sara, 1-night trip
Verified
4/10 Fair
Jun 20, 2025
The room was clean and offered a nice view, but that’s about it.
Everything else was disappointing, especially considering the high price...definitely not worth it.
The breakfast was of very poor quality.
This hotel definitely does not meet the standards of a 4-star establishment.
Thanks nonetheless to the reception staff, who were kind and professional
Johan
Johan, 1-night trip
Verified
10/10 Exceptional
May 4, 2024
I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great.
The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Liezel
Liezel, 1-night trip
Verified
8/10 Very good
May 11, 2026
.
Davide
Davide, 1-night trip
Verified
10/10 Exceptional
Aug 5, 2025
Very clean & Nice Hotel. staff is very helpful and friendly.
rooms are nice and comfortable.
Pooja
Pooja, 3-night trip
Verified
8/10 Very good
Jun 8, 2025
Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Allen
Allen, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Stayed here previously and it is very handy for the centre etc
Winston
Winston, 2-night trip
Verified
8/10 Very good
Apr 26, 2025
Good sold accommodations.
Keith
Keith, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Enjoyes staying & was relaxing.
Nandish
Nandish, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2022
Great location. Friendly staff.
Elisa
Elisa, 4-night trip
Verified
6/10 Good
Nov 15, 2024
Japanese restaurant top
Alberto
Alberto, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2023
Easy to access many different sites around Bern without needing a car.
Karen
Karen, 1-night trip
Verified
8/10 Very good
May 31, 2023
Great value for money
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 10, 2022
They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.