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citizenM Boston Back Bay

4.0 star property
Hotel with restaurant, near Northeastern University

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Photo gallery for citizenM Boston Back Bay

Exterior
Terrace/patio
Lobby sitting area
Check-in/check-out kiosk
Room, 1 King Bed | View from room
In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Microwave in a common area
  • Water dispenser
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Elevator
  • In-room climate control (air conditioning)
The current price is $184
$214 total
includes taxes & fees
Jul 20 - Jul 21

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Pillowtop bed
Premium bedding
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(152 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Pillowtop bed
Premium bedding
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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The price is $189
$220 total
includes taxes & fees
Jul 20 - Jul 21
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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 5 min walk - 0.5 km
  • Northeastern University - 8 min walk - 0.7 km
  • Fenway Park - 8 min walk - 0.7 km
  • Copley Square - 13 min walk - 1.1 km
  • Boston University - 2 min drive - 2.2 km

Getting around

  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
  • Logan International Airport (BOS) - 20 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 31 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 39 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 40 min drive
  • Boston Yawkey Station - 14 min walk
  • Back Bay Station - 17 min walk
  • Boston Ruggles Station - 20 min walk
  • Hynes Convention Center Station - 1 min walk
  • Kenmore Station - 8 min walk
  • Symphony Station - 9 min walk

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

CitizenM Boston Back Bay puts you in a great location, within just a 10-minute walk of Newbury Street and Northeastern University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Fenway Park and Copley Square are within a 15-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 399 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
ROOM

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch LED TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

CanteenM - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston
HELP_OUTLINE

Frequently asked questions

Does citizenM Boston Back Bay offer free cancellation for a full refund?

Yes, citizenM Boston Back Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Boston Back Bay?

Sorry, pets aren't allowed.

Is parking offered on site at citizenM Boston Back Bay?

Sorry, there's no onsite parking at citizenM Boston Back Bay.

What are the check-in and check-out times at citizenM Boston Back Bay?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at citizenM Boston Back Bay?

No, this hotel doesn't have a casino, but Encore Boston Harbor (9-min drive) is nearby.

What is there to do at citizenM Boston Back Bay and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM Boston Back Bay?

Yes, canteenM offers international cuisine.

What's the area around citizenM Boston Back Bay like?

CitizenM Boston Back Bay is a short 1-minute walk from Hynes Convention Center Station and 10 minutes' walk from Northeastern University.

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citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Location was great!
1-night trip

10/10

Great location.
3-night trip

10/10

Great room, excellent staff, atmosphere, and location
3-night trip

10/10

The room was super nice, walking distance to Fenway Park. It was very clean and the staff were all friendly. I would stay there again for sure.
1-night trip

10/10

Easy check in, clean, and great location. I'd stay there again.
1-night trip

10/10

Fantastic staff and location. We will definitely be back.
2-night trip

10/10

The location is fantastic.
3-night trip

10/10

Very good hotel, with a great vibe. Excellent location on Newbury. Room small but bed super comfortable
7-night trip

10/10

Very safe location, beautiful view, very clean room, an excellent place to stay
2-night trip

8/10

Good location. Cool European concept hotel. Good food and drink options. Would stay again. No onsite parking.
2-night trip

6/10

Tiny rooms for an extended stay. Very clean and staff very helpful
5-night trip

10/10

Really wonderful hotel. Small but very well designed rooms. Great open shared space. Very very nice and enjoyable folks working here.
3-night trip

10/10

Statues for red Sox game and hotel is 10 min easy walk to Fenway. The rooms are small but over modern and all you need to explore
1-night trip

10/10

Great location, professional stafg and relaxing work space.
1-night trip

10/10

Very nice, trendy and high tech hotel. The rooms were very nice, staff was friendly and location was ideal for the Fenway park area
2-night trip

8/10

The place is brand new, and beautiful, very young vibe. Great location right at the beginning of Newbury Street. But the room is the smallest I've ever stayed out ( I travel all over the world from Alaska to Puerto Williams).
1-night trip

10/10

Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!
1-night trip

10/10

What a great hotel! Everything you need and a stylish, fun, friendly city vibe.
2-night trip

10/10

Great location. You can walk to Backbay and also to Fenway. Room was very clean and modern. Yes room was on the smaller side, but it was a great deal considering the location. Plus we were out exploring so it didn't matter. The view was also great. Would definitely stay there again! Loved the big comfortable bed.
4-night trip

10/10

Great stay
1-night trip

10/10

It was a great stay. Staff was very friendly and helpful. Great location and very happy to habe stayed here for a fenway game
1-night trip

10/10

We had never stayed at a CitizenM hotel before but definitely will again. Very cozy, very clean, very very comfortable. Very impressed with the innovations - less work all the way around but no cut back on comfort and cleanliness.
2-night trip

10/10

Very nice, clean, and modern. We needed a little more room but hotel was lively and fun.
3-night trip

10/10

Fantastic hotel for my 4 night business trip!
4-night trip

8/10

Great location. Clean and new. However the room is super small and the bedding was subpar. If you are just here to sleep works fine but if you need a hangout spot, not ideal.
2-night trip