Relais & Chateaux Schönegg

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, Relais & Chateaux Schönegg allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and French cuisine is served at Gourmetstuebli, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the ski shuttle, along with access to ski passes, storage, and lessons.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free train station pick-up
  • Ski storage
  • Skiing lessons
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $466
$493 total
includes taxes & fees
Oct 10 - Oct 11

Why we love this property

Business meets bliss
Central location with business center and laptop workstations for productivity. After work, indulge in spa treatments, sauna, and hot tub relaxation.
Taste of French cuisine
Culinary delights include a restaurant with French cuisine, a welcoming bar, and free continental breakfast to start each morning.
Mountain spa retreat
A full-service spa offers massages, facials, and body scrubs daily. Mountain views enhance the sauna, hot tub, and serene garden for relaxation.

Room options

View all photos for Suite

A view from a balcony with a wooden railing, overlooking a snow-covered mountain landscape with a prominent peak and a village below.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Charme)

A wooden room with a bed, a nightstand, a chair, and a table.

Double Room (Charme)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Charme with Matterhorn View

A hotel room with two beds, a sitting area with chairs, a small table, and a view of mountains through large windows.

Double Room Charme with Matterhorn View

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Style Double room with Matterhorn view

A hotel room with a wooden headboard, a large bed with a brown blanket, a bedside table with a lamp, and a view of the outdoors through sheer curtains.

Style Double room with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Style

A modern bedroom with a wooden headboard, a large bed, a bench, and a sliding glass door to the outside.

Junior Suite Style

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Charme Single room

A hotel room with a wooden headboard, a bed with white linens, a striped armchair, and a nightstand with a lamp.

Charme Single room

  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Riedweg 35, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Furi - Riffelberg - 8 min walk - 0.7 km
  • Furi Ski Area - 8 min walk - 0.7 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 11 min walk
  • Free train station pick-up
  • Ski shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Old Zermatt - ‬8 min walk
  • ‪Harry's Ski Bar - ‬7 min walk
  • ‪Schweizerhof Kitchen - ‬11 min walk
  • ‪Restaurant Derby - ‬10 min walk

About this property

Relais & Chateaux Schönegg

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Relais & Chateaux Schönegg allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and French cuisine is served at Gourmetstuebli, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the ski shuttle, along with access to ski passes, storage, and lessons.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total)*
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Transfers

    • Free train station pick-up*

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ice skating
  • Access to nearby indoor pool
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski lessons
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Infinity Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Gourmetstuebli - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Ski shuttle service is offered for an extra charge

Renovations and closures

The property is closed between August 31 and December 01.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 120.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Relais Chateaux Schönegg Hotel Zermatt

Chalet Hotel Schönegg Zermatt

Chalet Schönegg

Chalet Schönegg Zermatt

Relais Chateaux Schönegg Hotel

Relais Chateaux Schönegg Zermatt

Relais Chateaux Schönegg

Relais & Chateaux Schonegg

Relais & Chateaux Schönegg Hotel

Relais & Chateaux Schönegg Zermatt

Relais & Chateaux Schönegg Hotel Zermatt

Frequently asked questions

Is Relais & Chateaux Schönegg currently open?

The property is closed between August 31 and December 01.

Does Relais & Chateaux Schönegg offer free cancellation for a full refund?

Yes, Relais & Chateaux Schönegg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Relais & Chateaux Schönegg?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Relais & Chateaux Schönegg?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 40 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Relais & Chateaux Schönegg?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Relais & Chateaux Schönegg and nearby?

Have fun with onsite winter activities like skiing and ice skating. Indulge in a treatment at the spa and soothe your senses in the hot tub. Relais & Chateaux Schönegg also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a garden, and access to a nearby indoor pool.

Are there restaurants at or near Relais & Chateaux Schönegg?

Yes, Gourmetstuebli offers French cuisine.

What's the area around Relais & Chateaux Schönegg like?

Relais & Chateaux Schönegg is in the heart of Zermatt, a short 10-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Relais & Chateaux Schönegg Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa and sauna area was a great bonus and exceeded expectations with its new and pleasant facilities. (5 reviews)
  • The in-house restaurant offered a good breakfast selection and served enjoyable dinner with a pleasant view. (6 reviews)
  • The spa and sauna area was a great bonus with a great view. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

View
Room
Service staff
Restaurant
Breakfast
Food
Location
Shower

Reviews

Verified review

10/10 Exceptional

This is a great Hotel. Location is fantastic and close to funicular up to Zermatt mountain to ski. Would come back.
View from hotel room
Verified review

10/10 Exceptional

Clean room, great amenities, view was phenomenal.
Verified review

10/10 Exceptional

The spa and pool were amazing and needed after skiing and being in the cold. The rooms were super clean and all of the staff we interacted with were very friendly and helpful.
Verified review

10/10 Exceptional

An amazing hotel in a beautiful and central location with amazing amenities and service.
Verified review

10/10 Exceptional

Amazing staff! Really above and beyond. Great location, incredible spa, views were unbeatable. Maybe my favorite hotel stay ever. Will be back!
Verified review

8/10 Very good

Great views and a pleasant stay overall. The panorama is truly beautiful and definitely the highlight. The spa is very nice and new, and exceeded expectations. The staff were kind and helpful throughout our stay. The only downside is that the rooms feel slightly outdated and could benefit from a refresh.
Verified review

10/10 Exceptional

Beautiful view and excellent service
Verified review

10/10 Exceptional

Mountain charm with a spectacular view

Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains.
Verified review

10/10 Exceptional

Wonderful Stay with Matterhorn View

Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out.
Verified review

10/10 Exceptional

Great view and service in Zermatt!

The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!
Verified review

10/10 Exceptional

Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.
Verified review

10/10 Exceptional

It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.
Verified review

8/10 Very good

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Verified review

8/10 Very good

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Verified review

10/10 Exceptional

High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Verified review

6/10 Good

The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Verified review

10/10 Exceptional

The hotel has beautiful views, a warm atmosphere, and very friendly staff who made us feel welcome throughout most of our stay. However, we were quite surprised and disappointed on the last day when the hotel closed entirely with very short notice. We were not expecting this at all and suddenly had to figure out where to keep our belongings and how to manage the rest of our plans. It was stressful and definitely not the ending we had hoped for. Aside from this issue, the stay was wonderful — but clearer communication would have made a big difference.
Verified review

10/10 Exceptional

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Verified review

10/10 Exceptional

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Verified review

10/10 Exceptional

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Verified review

10/10 Exceptional

Amazing Stay!
Verified review

10/10 Exceptional

Wonderful place to stay in Zermatt
Verified review

10/10 Exceptional

Wonderfull property
Verified review

10/10 Exceptional

Mountain View
Verified review

10/10 Exceptional

Beautiful Zermatt

Beautiful views from the hotel. The service was excellent. Great location