We thoroughly enjoyed our stay at the resort. Though we were nervous about the idea of having a butler, we splurged for a platinum room, and we are so glad that we did. The room was fantastic with a comfortable bed, large living area, and beautiful shower. The jacuzzi on the balcony was simply amazing and the view was stunning. Our Butlers, Dujohn and Michael were wonderful. They will be as involved or as uninvolved as you prefer. They were quick to check in with us daily and always made dinner reservations for us so we never had a wait. We really enjoyed the staff in the platinum area, particularly Jason in the lobby area, Monique in the dining area, and Oshea in the bar area. Their customer service was top notch. All of the dining areas were enjoyable but we particularly enjoyed the food truck, the Pearl, Robert’s Flame Steakhouse, and Fusion. The entertainment each evening was spectacular. The live band, the Hollywood show, the Silver Bird Steel Band, the cultural shows, and the piano bar were our favorite. There is so much to do and see if you want to stay busy, but there is also plenty of space to just rest and relax. The gym was the best we’ve ever seen at a resort. We were so pleased with our experience and hope to make it back some day.