We had a very disappointing experience at this hotel due to serious heating and hot water issues. We had to call reception twice just to get the hot water switched on so we could shower. At night, the water in the en-suite bathroom was ice cold, making it impossible to shower.
In the morning, I managed to shower at 7 am, but when my 10-year-old child tried to shower at 8 am, the water was ice cold again. When we contacted reception, we were told that if everyone in the hotel was showering at the same time, the hot water would not work. We were then asked to use a shared bathroom outside, even though we had specifically paid for an en-suite room.
In the end, we were forced to use the shared bathroom, which was also poorly cleaned. This was extremely inconvenient and unacceptable, especially when paying for basic facilities such as heating and hot water.
I would not recommend this hotel unless they resolve these heating and hot water issues and improve their cleanliness standards.