2/10 Malo
21 ago. 2025
We liked beach and some staff at restaurant. Steve was fantastic and empathetic.
The rest does not deserve any positive comment.
It was stress and torture. We were not able to enjoy what we paid for.
Dirty, not supportive Management, limited cleaning service, Julia was great, mattresses with blood stains, wet, ants, dirty garden with cigarettes and broken glass, the door was not opening with key, every day we needed to walk back to the reception and sometimes waiting up to 2hrs to enter the room so technical staff show up. No telephone communication since telephone is not working in the room. No apologies, and when you complain they ingnore you. At check in our room was not ready so we waited 5hrs to get in the room. We arrived even 1 day later with notice to the Mangment and at the end I needed to depart earlier so for the money that we paid they provided only at last minute late check out for my spouse. We will not be back.
To bed I cannot attach room photographs on this review, but I will on google.
We will not be back.
Radmila
Radmila, se hospedó 9 noches en plan romántico
Opinión verificada de un huésped de Expedia
