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Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor pools, connected to a shopping center, near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Aloft Playa Del Carmen

Relax by the rooftop pool surrounded by lounge chairs and a seating area with cushions.
Enjoy dining or socializing in this outdoor seating area by the water.
Enjoy a drink with a view at this rooftop bar, offering a modern space with bar stools and tables overlooking the city.
Relax in our stylish lobby, featuring comfortable seating and large windows.
Relax in a stylish space with a central seating area, featuring a sofa and armchairs, and a coffee table.
Located near Playa del Carmen Main Beach, Aloft Playa Del Carmen offers a vibrant retreat. Take a dip in one of the 2 outdoor pools, enjoy a meal at Nook restaurant or grab something quick from the grocery store. With free high-speed WiFi and helpful staff, guests love its beach locale and pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is $81
$101 total
includes taxes & fees
Jul 19 - Jul 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 2 Queen Beds, Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

When you stay at Aloft Playa Del Carmen, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 167 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (MXN 200 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • Rooftop garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Reception hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Nook - Onsite restaurant.
W XYZ Bar - Onsite bar. Open daily.
Splash RoofTop - Onsite rooftop bar. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 25 per pet, per night

Parking

  • Covered self parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Aloft Playa Del Carmen offer free cancellation for a full refund?

Yes, Aloft Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Playa Del Carmen?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft Playa Del Carmen?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 25 per pet, per night, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Aloft Playa Del Carmen?

Yes. Self parking costs MXN 200 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Aloft Playa Del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.

What is there to do at Aloft Playa Del Carmen and nearby?

Aloft Playa Del Carmen has 2 outdoor pools and 2 bars.

Are there restaurants at or near Aloft Playa Del Carmen?

Yes, there's an onsite restaurant, Nook.

What's the area around Aloft Playa Del Carmen like?

Aloft Playa Del Carmen is a short 8-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travelers give top marks for the hotel's prime location.

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Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Location
Rooftop pool
View
Breakfast
Grocery store
Bar
Restaurant

What guests liked

  • The rooftop pool area is beautiful, modern, and well-maintained with great views. (37 reviews)
  • The property is very close to the beach and offers a fantastic view of it from the rooftop pool. (10 reviews)
  • Breakfast was a highlight with many options and great taste. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Miguel, 5-night trip

4/10 Fair

Disappointing stay

Extremely slow service checking in and room not available until an hour late. Roof top bar service bordered on outright rude. The last night of our stay there was a wedding on the roof with loud thumping music until almost midnight. Stay away.
2-night trip

10/10 Exceptional

Ótima opção em Playa del Carmen

Quartos confortáveis, café da manhã gostoso, funcionários simpáticos, piscina de borda infinita muito agradável, localização bem próxima à Quinta Avenida.
Luciana, 4-night trip

10/10 Exceptional

Fernanda, 4-night trip

10/10 Exceptional

Rebeca, 2-night trip

10/10 Exceptional

El hotel ideal para un dia de negocios

A 3 cuadras de la playa. En el corazón de Playa del Carmen. Un hotel con buen diseño, habitaciones amplias y cómodas. Una alberca en el rooftop desde donde puedes ver el mar.
1-night trip

10/10 Exceptional

Larry, 1-night trip

10/10 Exceptional

Amazing!

Wonderful, new hotel centrally located but distanced enough from the crazy and loud hussle and bustle of 5th avenida. Breakfast is lovely, the place is brand new so everything works and is elegant. The two rooftop pools are top-notch. I really look forward to returning on vacation, and not a business trip!
Guacamole by the pool
Margarita time
Big pool with ocean view
quiet pool
Ligia, 4-night trip

10/10 Exceptional

Excelente todo !!! Los Chicos de receptivos un amor y con mucha cultura
MARIA LAURA, 1-night trip

10/10 Exceptional

Vania, 4-night trip

10/10 Exceptional

Joshua, 2-night trip

10/10 Exceptional

Salvador, 1-night trip

10/10 Exceptional

Ótima experiência

Hotel moderno, muito bem localizado, quarto super confortável! Senti falta de um armário (só tem um móvel com 2 prateleiras e lugar para pendurar cabides. Só.). E achei o chuveiro BEM fraco. Fora isso, uma piscina linda, academia bem equipada, café da manhã bem gostoso!!! No geral, uma ótima experiência!
7-night trip

10/10 Exceptional

Very reasonable price for a top quality hotel, Great amenities and pool as well
6-night trip

10/10 Exceptional

José Fernando, 3-night trip

10/10 Exceptional

Gianni, 4-night trip

10/10 Exceptional

Un dia sin agua caliente
Paola Denisse, 2-night trip

10/10 Exceptional

Buen hotel cerca de la 5 avenida, personal muy amable, para ir en familia ideal, playas cercana ? No tanto
candela, 10-night trip

6/10 Good

Not worth it

Pros: • The room was spacious and the bed was very comfortable. • The hotel was quiet, making it a decent place to rest and sleep. Cons: • The water pressure in the shower was very low, so it took a long time to bathe. • Towels and bath towels were old and thin. • Although there were four of us (three adults and one child), only two towels and two bottles of water were provided. • The front desk staff didn’t seem very enthusiastic or welcoming—they always looked busy. • The pool water was cold, and guests had to leave a deposit to borrow pool towels. • Due to limited time, we didn’t end up using the pool. • The hotel ran out of key cards, so each room was only allowed one card. We were also abruptly warned that we’d have to pay if we lost it, which felt a bit unfriendly.
ita, 3-night trip

10/10 Exceptional

Dalia Kassandra, 3-night trip

10/10 Exceptional

Georgina, 1-night trip

8/10 Very good

Beant s, 4-night trip

10/10 Exceptional

Todo bien. Solo el señor de recepción habla un poco golpeado.
Patricia, 1-night trip

8/10 Very good

Hôtel moderne propre et bien situé ,petit déjeuné un petit peu décevant par rapport au standing de l'hôtel
Doralie, 6-night trip

10/10 Exceptional

Maria, 4-night trip