At Vienna House by Wyndham Andel's Berlin, located near Alexanderplatz, you can unwind with a library and bar. Enjoy wellness treatments at SPASHERE, the onsite spa or exercise at the 24-hour gym.
Vienna House by Wyndham Andel's Berlin puts you within a 10-minute drive of Alexanderplatz and Brandenburg Gate. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Skykitchen, one of 3 restaurants, serves international cuisine and is open for dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers like that it's just a short walk to public transportation: Karl-Lade-Straße Tram Stop is 5 minutes away and Oderbruchstraße Tram Stop is 5 minutes.
At a glance
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Hotel size
557 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite self parking (EUR 25 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
3 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Meeting rooms
Computer station
Conference center (47362 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Area rugs in room
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Heated floor (bathroom)
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Office
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spashere. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Skykitchen - This restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Maverick's - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Loft14 - Onsite cocktail bar. Open select days.
Delight - This restaurant serves breakfast only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self parking costs EUR 25 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Clothing, including swimwear, is not permitted for guests using the sauna and spa tub located in the spa area.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Vienna House Andel's Berlin Hotel
andel's Vienna Berlin
andel's Vienna House Berlin Hotel
andel's Vienna House Hotel
andel's Vienna House Berlin
andel's Vienna House
Vienna House Andel's Hotel
Vienna House Andel's
andel's by Vienna House Berlin
andel's by Vienna Hotel Berlin
Frequently asked questions
Does Vienna House by Wyndham Andel's Berlin offer free cancellation for a full refund?
Yes, Vienna House by Wyndham Andel's Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna House by Wyndham Andel's Berlin?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Vienna House by Wyndham Andel's Berlin?
Yes. Self parking costs EUR 25 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Vienna House by Wyndham Andel's Berlin?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Vienna House by Wyndham Andel's Berlin?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Vienna House by Wyndham Andel's Berlin and nearby?
Vienna House by Wyndham Andel's Berlin has a spa and a 24-hour fitness center.
Are there restaurants at or near Vienna House by Wyndham Andel's Berlin?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Vienna House by Wyndham Andel's Berlin like?
Vienna House by Wyndham Andel's Berlin is in Prenzlauer Berg, a short 5-minute walk from Karl-Lade-Straße Tram Stop and 9 minutes' walk from Velodrom.
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Reviews
Vienna House by Wyndham Andel's Berlin Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Amenities
8.6
Staff & service
8.6
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was excellent with a great selection and service. (22 reviews)
The property spa was a highlight of the stay, with many guests praising its quality and inclusion in their stay. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Bathroom
Location
Lobby
Bed
Amenities
Value
Shower
Reviews
10/10 Exceptional
Jun 9, 2025
Great hotel with spacious rooms and comfortable beds close to a tram and S-bahn station.
Klaus
Klaus, 3-night trip
10/10 Exceptional
May 6, 2025
Excellent menu options and the room was spacious and clean
Iulia
Iulia, 4-night trip
10/10 Exceptional
Mar 31, 2025
Beautiful hotel, extremely helpful staff and a super comfortable stay
Lelemba
Lelemba, 2-night trip
10/10 Exceptional
Apr 23, 2025
Excellent rooms and facilities
Adam
Adam, 4-night trip
10/10 Exceptional
Sep 8, 2025
Great stay
I was very Impressed with this Hotel. The service was great the room was quiet and clean and the bathroom even had a bath as well as a shower. They really are helpful and it was great value for money. The location doesn’t have a huge amount of amenities though it does have a really good Italian restaurant nearby and a supermarket and chemist however the subway is literally outside plus the tram. You can get anywhere very quickly. I felt comfortable and safe, and everybody was friendly
Anna
Anna, 4-night trip
10/10 Exceptional
Mar 1, 2025
Nice place
YEWMON
YEWMON, 2-night trip
10/10 Exceptional
Jan 27, 2025
Great hotel with large rooms and comfortable beds directly next to a tram and S-bahn station.
Klaus
Klaus, 4-night trip
10/10 Exceptional
Jan 29, 2025
Lovely room, great free spa!
Verified traveler
2-night trip
8/10 Very good
Feb 20, 2025
Spacious room with both great transport links and facilities within the hotel
Daniel
Daniel, 2-night trip
10/10 Exceptional
Apr 27, 2025
Excellent
Anas
Anas, 3-night trip
10/10 Exceptional
Mar 28, 2025
Staff was great and the room was prefect for my trip! The spa was very clean and enjoyable, as well. 5 🌟!!
Erik
Erik, 3-night trip
8/10 Very good
Apr 9, 2025
Wonderful facility, clean and modern plus adjacent to the tram for transportation to Berlin HBF and all other Berlin venues- Has a good gym plus saunas and hot tub. Wifi reception was a little spotty from my room however
Kim
Kim, 3-night trip
10/10 Exceptional
Jul 19, 2025
Solo travel to Berlin
I truly enjoyed my stat at Vienna House, the Hotel felt modern, clean and the staff were excellent. The location was ideal, just a short tram ride into the middle of the city and the tram stop was directly outside the Hotel.
Breakfast was an impressive spread, which I enjoyed everytime. The buffett was constantly refreshed and there was alot on offer.
My only two (and they are small) gripes: The elevators were not centrally located so I had a very long walk from my room everytime. The emails to check in ahead of time and at the end for what I assume was a review, were all in German with no English transaltion so I was not able to respond.
Verified traveler
3-night trip
8/10 Very good
May 6, 2025
The hotel was conveniently located near Berlin Central and the Uber Arena, with tram and train stops right outside. Rooms were clean, spacious, and featured a great shower, slippers, and a mini fridge. Breakfast was excellent, and Lidija provided exceptional service.
The only downside was the heat (aircon lowest setting was 18 degrees) which required keeping windows open, leading to some train noise.
Overall, a good stay—thank you!
Liz
Liz, 2-night trip
10/10 Exceptional
Jan 4, 2025
Pretty solid. Good for the price
William Alexander
William Alexander, 4-night trip
6/10 Good
May 30, 2025
Air con didnt work in the entire hotel. Room was baking hot. WiFi didnt work in my room but worked in the lobby. No hot water from tap in bathroom and shower temperature fluctuated. Had potential to be a great hotel but wouldn't stay there again.
Daniel
Daniel, 1-night trip
2/10 Poor
May 4, 2025
Nothing. Unfriendly, burned mattress with cigarettes. Air-conditioning nit working for 4 nights and temperature im room 35 plus. Unable to talk to management for 3 days. Never book there.
Elias
Elias, 4-night trip
6/10 Good
Jun 22, 2025
Disappointing
It was a very warm weekend when my husband and I stayed and were not advised that the air conditioning was not working. We spent time trying to switch on the air conditioning which was a waste of time. We spoke to the people on reception the following morning who then advised us about building work on the roof that prevents the a/c from working. They suggested providing a fan and would deliver to the room that day. We got back at about 10.00pm and no fan. Our whole stay was quite uncomfortable due to the room being too warm.
Also no room service or bar open in the evening.
Michael
Michael, 3-night trip
2/10 Poor
Jun 10, 2025
It was definitely not clean, the air conditioners were not working in the whole hotel for 4 days. Our room and hotel were not changed. If you do not want and force them, cleaning is not done until check out, and if you force them, only the trash cans are emptied. (The reason for this filth is for the green world?????) The cover that fell from the ceiling and opened and posed a serious security threat was fixed after 3 days. The duvets in the duvet cover were very dirty, there were blood stains. We left the hotel with disappointment, despite trusting its name.
fatih
fatih, 4-night trip
2/10 Poor
May 13, 2025
Wifi wasn‘t available for the whole stay! No Air conditioner, no functioning Hotel Phone. Our room Card was given for a room that was already booked for a different Person. We would have been able to just steal everything from that persons Belohnungen as we got Access to his room! At the check in Counter the responsible employee didn’t Even apologize!! We haven‘t feit Safe as the same mistake could have been made with someone else that would get Access to our room!
Ayse
Ayse, 3-night trip
8/10 Very good
Sep 17, 2025
Emin
Emin, 1-night trip
10/10 Exceptional
Sep 11, 2025
Tore
Tore, 3-night trip
8/10 Very good
Sep 11, 2025
Dickson
Dickson, 1-night trip
6/10 Good
Sep 8, 2025
Hard to sleep
Even if the hotel could be fantastic, it was not the case for me. Hairs on the floor in the bathroom, seal missing in the shower and therefore water leaking on the floor after each shower, no coffee in the room (forgotten during cleaning...), welcome at reception was quite cold, couldnt get the room as i was 30 minutes early, matress was not soft and i could feel hard part of the matress, tv screen was so dark that it was not possible to warch it. These are little things, the worst is the noise all night long. Couldnt figure out where it was coming from, i had to call reception at midnight and no change after all effort from the security guy. I gave up and bought ear plug for the following nights.
A real pity as the room is huge, it could have been the best stay of my 10 days trip in germany.
The lobby and bar are amazing.
Personnel at reception the other days were nice.