The staff at the Aloft was super-friendly, and the location in uptown Charlotte is great. And while I expect noise in a city, the design of the room, with high ceilings and a "loft" feel, means that there's a LOT of noise, both from adjoining rooms and the outside. We knew exactly when the people in the room next to us came home (about 3 AM) and exactly what they were doing in the room (they had fun). Again, great friendly staff, room was clean and exactly what we expected, I just wish there was any sort of noise dampening/privacy.