The Richmond Hotel

2.0 star property
Hotel in Torquay

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Photo gallery for The Richmond Hotel

Beach
View from property
Lobby
Miscellaneous
Exterior
At the heart of Torquay City Centre, The Richmond Hotel offers a warm welcome with multilingual staff and free WiFi in public areas. Previous guests have appreciated the attentive 24-hour front desk.

Reviews

6.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Multilingual staff
The current price is $36
$43 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Meadfoot Beach - 3 min drive - 2.1 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 43 min drive
  • Paignton Station - 6 min drive
  • Torquay Station - 14 min walk
  • Torre Station - 16 min walk

Restaurants

  • ‪TQ Beerworks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Brody's Breakfast Bistro - ‬6 min walk
  • ‪Visto Lounge - ‬8 min walk
  • ‪Cafe One Hundred - ‬7 min walk

About this property

The Richmond Hotel

When visiting Torquay, The Richmond Hotel is a great choice to consider. Guests can keep active with nearby scuba diving.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10 per day)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Multilingual staff

Room amenities

More

  • Weekly housekeeping

Fees & policies

Parking

  • Uncovered self parking costs GBP 10 per day

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
This property is professionally cleaned.

Also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Are pets allowed at The Richmond Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Richmond Hotel?

Yes. Self parking costs GBP 10 per day.

What are the check-in and check-out times at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at The Richmond Hotel and nearby?

Have fun with nearby activities like sailing, scuba diving, and windsurfing. Additional recreation nearby includes birdwatching.

What's the area around The Richmond Hotel like?

The Richmond Hotel is a short 10-minute walk from Princess Theatre and 11 minutes' walk from Torre Abbey Sands.

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Reviews

The Richmond Hotel Reviews

6.6

Good

6.8

Cleanliness

8.4

Location

7.6

Staff & service

4.4

Eco-friendliness

5.6

Property conditions & facilities

Popular mentions

Room
Bathroom
Service staff
Bed
Lobby
Location
Parking
Shower
Elevator

Reviews

2/10 Poor

I was s bit worried staying there as a single traveller
Yvonne, 1-night trip

8/10 Very good

Staff were friendly
Chandan, 1-night trip

8/10 Very good

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Raju, 2-night trip

4/10 Fair

Good location, bad room.

Great location for festival. Large balcony with good views. Bed on slope so uncomfortable and room smelt funny. No hand wash.
Jason, 1-night trip

2/10 Poor

Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.
Matt, 2-night trip

2/10 Poor

Disappointed was understatement No water Then no hot water Rooms were awful curtains didn’t fit window Was worse than a hostel
Drilon, 1-night trip

2/10 Poor

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Hooi, 3-night trip

6/10 Good

Look further a field

Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor.
gareth, 5-night trip

2/10 Poor

Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building
Mandy, 1-night trip

2/10 Poor

No cold water for the whole of the 7 days had to buy bottled water to have wash lift never worked for the whole of the stay room not cleaned at all for 7days towels not changed for the whole of the stay bin not emptied for the whole of the stay tea tray not filled up just absolutely disgusting the only thing that was good was the view if I could of found some were else to stay I would have left on day 2
Mary, 7-night trip

2/10 Poor

They can improve but need to be honest

no information on refurbishment work about the property
Madhan, 1-night trip

2/10 Poor

Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
Penny, 1-night trip

4/10 Fair

Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.
Katarzyna, 1-night trip

2/10 Poor

My mates pillow had blood on it asked them to change it said was he happy to keep the same pillow case.
Daniel, 1-night trip

2/10 Poor

Avoid - unclean and used for other purposes

I would strongly recommend not booking this hotel no matter what the price point is Very, very dated, worn and the room we were in had a broken toilet and some areas which I don't think had been cleaned in months The car park and reception areas are very clearly used by local dealers/users. Witnessed multiple occasions during our stay where people would come and go to drop packages off or collect envelopes. If you have children under no circumstances even consider this hotel. Our room was booked with a sea view and a bath - neither of which was available. Most areas of the hotel were closed off for "renovation" (no renovation was going on) Cannot recommend.
2-night trip

6/10 Good

Mmm

Very dated property, had some touches to update patches of paint etc, but stood out a mile! Bath hadn’t been cleaned so i wouldn’t shower as you could see difference of clean and dirty! Could hear every conversation in the corridor and the room above/beside! Cups dirty, I had to wash them before we could use, no tea bags or milk, had to ask. No lamp shade and curtains very thin, 4 am awake with light into the room! Check in quick young man on reception helpful, room was ok for the price we paid, when leaving, men outside smoking what seemed to be weed/pot whatever you call it. Cheap place to stay and close to the theatre but would rather pay more. Big building but would need a lot of money spent to make it lovely!
Tina, 1-night trip

6/10 Good

hotel is old and i think it needs a complete refurb
Marek, 1-night trip

8/10 Very good

Basic but worked for me.

Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
TOM, 1-night trip

8/10 Very good

The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Carmen, 2-night trip

10/10 Exceptional

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Kirsty, 2-night trip

2/10 Poor

The hotel is in mid renovation following take over by new owners 3 weeks ago. While the bedding was clean, nothing else was. The place shouldn't be open. 1 curtain missing 1 just hanging on. No shower curtain, no tea/coffee or milk in the room but a kettle and 2 tiny cups. Only 1 pillow each. Dirty carpets. Lift broken. Payments through Expedia are not working, so we had to pay cash as the only other method they accepted was a QR code scan which is a security risk at the best of times. Also if you wanted to park in the hotel spaces, it was £10 per night! There's several other things wrong with the hotel, so no one should stay there for some time.
Sharon, 1-night trip

2/10 Poor

The property was t clean, little or no fire/safety standard. Toilet had a deposit from the previous guests which didn't flush as there's not enough water in the cistern, shower didn't work, cold tap dribbled only & hot tap got so hot it was impossible to keep your hands under it. Room was bamp, everything was old part fixed & part painted this is not worth the £63 per night rate & Expedia should refuse to sell these properties however corporate greed means they don't care. When I checked in there was a lady at reception who had been moved twice & she was having water problems again & when I asked the reception guy told me we would have no problems with the two rooms that cost me £126.00 for the two. Waste of money & I expect a full refund from EXPEDIA!! Expedia for once in your life do something about it as this hotel should be closed by the council & the fire service as it's a disaster waiting to happen!!!
Robert, 1-night trip

2/10 Poor

I was shown to room 34. The room was terrible and I’m not even being dramatic, stains all over the carpet, broken/chipped furniture, the balcony door was broken and filthy all across and on the frame, you couldn’t even open it, the bedding was supposedly clean however had a big stain on it and no mattress protector. I went to reception to complain which I never do, I was assured the room was clean however was still offered a new room rm 38 which again had stains all over the carpet the balcony door was filthy you could see broken handprints all over the area by the handle, again the furniture was chipped/broken. The accommodation is in severe need of renovation and staff to have training in customer service. The faults were so bad I didn’t feel comfortable or safe to stay here so I had to book alternative accommodation elsewhere. I highly recommend people DO NOT stay here, I was promised by the manager Ahmed I would get a refund he would approve which he didn’t, overall terrible experience and did ruin my holiday.
Rosie, 1-night trip

2/10 Poor

This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
Kirsty, 1-night trip

6/10 Good

I don't recommend this place
Razvan, 1-night trip