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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with outdoor pool, near Surprise Stadium

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Photo gallery for Best Western Plus Surprise-Phoenix NW

Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby
Lobby
Located near Surprise Stadium, Best Western Plus Surprise-Phoenix NW offers a warm welcome with a breakfast buffet and relaxing amenities like the spa tub. Unwind in the outdoor pool, connect to WiFi, or take advantage of dry cleaning/laundry services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $89
$102 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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8.6 out of 10, Excellent, 1,001 reviews
The price is $98
$112 total
includes taxes & fees
Jun 1 - Jun 2
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection
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About the neighborhood

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 4 min drive - 4.2 km
  • Peoria Sports Complex - 12 min drive - 12.4 km
  • Luke Air Force Base - 14 min drive - 15.0 km
  • Westgate Entertainment District - 17 min drive - 19.1 km
  • State Farm Stadium - 17 min drive - 19.9 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 29 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

At Best Western Plus Surprise-Phoenix NW, you'll be within a 15-minute drive of State Farm Stadium and Peoria Sports Complex. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. This eco-certified hotel is also within a short drive of Westgate Entertainment District and Desert Diamond Arena. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Area shuttle within 35 mi*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Is there a pool at Best Western Plus Surprise-Phoenix NW?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Surprise-Phoenix NW?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus Surprise-Phoenix NW?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an onsite casino at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.

What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?

Best Western Plus Surprise-Phoenix NW has an outdoor pool and a hot tub, as well as a fitness center.

What's the area around Best Western Plus Surprise-Phoenix NW like?

Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include State Farm Stadium, which is 15 minutes away by car.

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Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Restaurant
Store
Air conditioning
Shower
Bathroom

What guests liked

  • Breakfast was widely praised for its variety, quality, and delicious options. (45 reviews)
  • The property is located near a variety of restaurants and offers a great breakfast selection. (6 reviews)
  • The hot tub was fun and a convenient amenity. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Great place stay
1-night trip

10/10

Great hotel and great location. Clean and comfortable.
1-night trip

10/10

I appreciated the friendly staff, clean environment and quiet location
2-night trip

8/10

Good stay, staff was very friendly.
1-night trip

6/10

Going to visit elderly parent
3-night trip

10/10

Very nice, quiet location. Staff was very friendly and helpful
6-night trip

8/10

good place to stay. my only issue, surprisingly, was with the EV chargers. the night woman gave me instructions, but her instructions were wrong. when I tried to "correct" her, she was not interested at all. suggestion: but the EV charging instructions on a sign!
1-night trip

10/10

Great time
3-night trip

10/10

Free breakfast
1-night trip

10/10

I do not have any complaints what so ever. Easy navigation, close to restaurants, close to venue I needed to be at. Hotel room was nice, beds were nice, shower pressure was nice and ac was nice.
4-night trip

6/10

It’s what you’d expect. I was traveling for business, no frills and quite pricey but was pretty quiet and beds are good.
1-night trip

8/10

Hotel is situated next to a Lowe’s. Train runs through regularly and toots its horn. They were refinishing the concrete entrances so we had to walk around the building to get in. Breakfast was plentiful. Staff was friendly.
3-night trip

10/10

Motel was clean and the front desk attendant was very friendly and helpful.
1-night trip

8/10

Front desk people were friendly and helpful. Restaurants close by. Unable to take advantage of the free breakfast as had to check into a surgical center that morning.
1-night trip

8/10

Pleasant stay. Courteous staff.Coffee maker gave up on second day. Nice free hot drinks in lobby area.
2-night trip

10/10

Always my favorite place to stay in surprise!
1-night trip

10/10

Great place to stay with a good breakfast and friendly staff.
6-night trip

8/10

Good size rooms and breakfast was well prepared.
1-night trip

8/10

Good experience Close to eating and shopping facilities and highway connections
1-night trip

10/10

The hotel is located in an area where there are several stores and restaurants in walking distance or very short driving distance.
3-night trip

10/10

I would come back again. Good location and professional and courteous staff. Rooms are large, and breakfast is included.
1-night trip

10/10

My mom and I had a lovely stay. The breakfast was delicious with many options, the quiet after 10pm is great. Everyone was friendly and helpful. Our room was perfect. Everything we needed for our visit. We were very impressed with our stay and rate it 10 out of 10. Thank you!
3-night trip

10/10

Friendly staff. Clean and well maintained hotel. Conveniently located.
1-night trip

10/10

Staff was friendly and helpful. Hotel was very clean
2-night trip

10/10

Great property to stay at
3-night trip