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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Boutique hotel with outdoor pool, near Xenses Park

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Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret

Interior - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)
Balcony - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)
Gazebo - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)
Front of property - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)
Balcony - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)
Experience the charm of Terasu Riviera Maya Hotel & Spa, en Xcaret, an upscale boutique hotel near Río Secreto and Xplor Theme Park. Treat yourself to a rejuvenating massage or enjoy free continental breakfast by the garden. The outdoor pool beckons you to relax while staying connected with in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Spa services
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Water dispenser
  • Concierge services

For families (6)

  • Microwave
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains

Why we love this property

Spa sanctuary
Luxurious massage therapies soothe tired muscles at this hotel. Yoga classes build strength. A peaceful garden offers solitude for meditation.
Design with nature
This boutique hotel showcases nature-inspired design elements. The garden creates a peaceful ambiance where guests can admire artistic landscaping.
Culinary celebrations
Savor free continental breakfast and a hosted evening meal at this hotel's restaurant. Vegetarian, locally-sourced, and organic food options abound.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 King Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Down duvet
Premium bedding
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
Down duvet
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Xplor Theme Park - 11 min walk - 1.0 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Ferry to Cozumel - 5 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪Mercado de la Merced - ‬7 min drive
  • ‪Cafeteca - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

Terasu Riviera Maya Hotel & Spa, en Xcaret puts you just a 5-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 3 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels

Facilities

  • Garden
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal costs MXN 0.0

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 2300 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret offer free cancellation for a full refund?

Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, an airport shuttle is available. The charge is MXN 2300 per vehicle roundtrip.

What are the check-in and check-out times at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Terasu Riviera Maya Hotel & Spa, en Xcaret and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an onsite restaurant.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Terasu Riviera Maya Hotel & Spa, en Xcaret like?

Terasu Riviera Maya Hotel & Spa, en Xcaret is a short 12-minute walk from Xplor Theme Park and 16 minutes' walk from Xcaret Eco Theme Park.

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Reviews

Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent, with many guests praising the quality and variety of the meals. (11 reviews)
  • The spa offered amazing massages and a relaxing experience. (3 reviews)
  • The pool was a great place to relax, with some guests enjoying it in the late afternoon heat and others finding it excellent at night. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Parks
Location
Restaurant
Maps
Breakfast

Reviews

10/10 Exceptional

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!
Michele, 2-night trip

10/10 Exceptional

Nice Place to Stay, exelent service
Roberto, 3-night trip

10/10 Exceptional

Nice property
tahimara, 5-night trip

10/10 Exceptional

Very nice people I recommend this place 💯
Brianna, 4-night trip

10/10 Exceptional

Very nice staff and service!
CHUL MIN, 3-night trip

10/10 Exceptional

Super friendly staff, I love to stay here again for vacation
Chuyi, 3-night trip

10/10 Exceptional

Terasu Riviera Maya Hotel and Spa was a wondrous place. It had the charm of jungle ambiance including spider monkeys always eager to eat bananas and iguanas creeping along to get their share of the bananas. The staff was exceptional always ready to assist and recommend suggestions to restaurants, ruins, cenotes and parks. I’m already planning a trip next year to bring my daughter and granddaughter to Terasu.
Rosa, 7-night trip

10/10 Exceptional

It is a small hotel, its not for everyone because its surrounded by jungle which i thought was really cool!
osvaldo, 3-night trip

10/10 Exceptional

The place looked kinda odd at first but once there best choice I made. Everything was great. Loved everything and got to experience the monkeys passing through, feed them with bananas staff gave us the experience was crazy definitely would go back 10/10 recommend :)
Daniela, 3-night trip

10/10 Exceptional

My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend.
Sunyoung, 4-night trip

10/10 Exceptional

The employees made us feel welcome and we were very happy with all them. Very quiet environment. My wife loved the peaceful environment I wanted more of a resort. Had to leave a few days earlier early and staff was super helpful about it and nice about it.
Jose, 4-night trip

10/10 Exceptional

I love the hotel but the only bad thing is taxi couldn’t get through easily because the hotel was very deep but besides that it was great
ROSAURA Bienvenida, 4-night trip

10/10 Exceptional

The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Edward, 7-night trip

10/10 Exceptional

Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!!
Diana, 1-night trip

10/10 Exceptional

Beautiful place and unique
Panfilo, 1-night trip

10/10 Exceptional

Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended!
Elena, 5-night trip

8/10 Very good

Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Yansong, 2-night trip

8/10 Very good

The staff is very nice and the room was clean every day.
CHRISITNA, 7-night trip

8/10 Very good

Unique treehouse with monkeys you can hand feed and friendly, responsive staff. The resort is a solid 20 minutes from shopping and restaurant choices- so be prepared for regular taxi expenses if you do not have a car. This is not a “pamper” resort where guests lounge around the pool, but it’s a unique option if you have offsite entertainment plans.
Sharolyn, 4-night trip

10/10 Exceptional

Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area!
Jianmin, 3-night trip

10/10 Exceptional

We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!
Sheryl, 3-night trip

10/10 Exceptional

Amazing location, staff and facilities

Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.
Sharon, 1-night trip

10/10 Exceptional

Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return.
Angel, 5-night trip

10/10 Exceptional

The staff go above and beyond for you. The monkeys are everywhere and the food is wonderful. The little bakery down the way is wonderful as well.
Sonya, 3-night trip

10/10 Exceptional

Excelente place to get away, the staff, the food was one of the best.
Rosie, 3-night trip