Marina Metro Hotel

Property class: 3
Beachfront hotel with restaurant, near King Street

Choose dates to view prices

Marina Metro Hotel offers a great location, putting you within a 15-minute walk of King Street and St. Helier Central Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A beach bar, a terrace, and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Bar
  • Non-smoking
  • Child-friendly activities

Main amenities (12)

  • Housekeeping (on request)
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Self parking
  • Beach bar
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Coffee/tea in a common area

For families (6)

  • Garden
  • Terrace
  • Elevator
  • Offsite parking available
  • Children's toys
  • Beach toys

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Ensuite (with Inland View )

A hotel room with a large bed, two red pillows, a framed picture on the wall, a bedside lamp, and a door leading to a bathroom.

Double Room, Ensuite (with Inland View )

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Double Room, Ensuite (Partial Coastal View)

A hotel room with a bed, a bedside table, a desk with a chair, a window with curtains, and a door.

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

A hotel room with a large bed, a view of the sea, and a framed picture on the wall.

Double Room, Ensuite, Sea View (with Direct Sea View )

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

A hotel room with two beds, a desk, a telephone, and a door.

Quadruple Room, Ensuite ( (4) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Single Room, Ensuite (Partial Coastal View)

A hotel room with a bed, a shower, a toilet, and a door.

Single Room, Ensuite (Partial Coastal View)

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, Ensuite ( (3) with Inland View )

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Suite, Ensuite ( (3) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed
  • Free wired internet

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

A hotel room with a large bed, a desk with a telephone, a chair, a radiator, and a window with curtains.

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Ensuite (Partial Coastal View)

A hotel room with a large window offering a view of the sea, a bed with a yellow quilt, white bedding, and a wooden headboard.

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Ensuite (with Inland View )

A hotel room with two beds, a desk, a chair, a bathroom visible through an open door, and a ceiling light fixture.

Twin Room, Ensuite (with Inland View )

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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The price is $111
$117 total
includes taxes & fees
Oct 20 - Oct 21
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About the neighborhood

Map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ

What's nearby

  • Havre des Pas - 1 min walk - 0.1 km
  • King Street - 14 min walk - 1.2 km
  • St. Helier Central Market - 14 min walk - 1.2 km
  • Port of Jersey - 20 min walk - 1.7 km
  • Elizabeth Castle - 3 min drive - 2.1 km

Getting around

  • Jersey (JER) - 15 min drive
  • Guernsey (GCI) - 90 min drive

Restaurants

  • ‪The Good Egg - ‬3 min walk
  • ‪Lilly’s Mini Market - ‬12 min walk
  • ‪Lamplighter - ‬13 min walk
  • ‪Bohemia - ‬8 min walk
  • ‪Legends - ‬11 min walk

About this property

Marina Metro Hotel

  • Marina Metro Hotel offers a great location, putting you within a 15-minute walk of King Street and St. Helier Central Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A beach bar, a terrace, and a garden are other highlights.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

    • Secured uncovered onsite self parking (GBP 15 per day)
    • Free 24-hour offsite parking within 328 ft; reservations required
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Afternoon tea
  • Free daily reception
  • Water dispenser

Traveling with children

  • Children's games
  • Toys
  • Beach toys

What to do

  • On the beach
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Bicycle tour information
  • Access to nearby outdoor pool
  • Cycling nearby
  • Sailing nearby
  • Scuba diving nearby
  • Winery tours nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (650 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Electric bike charging stations
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Piano
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Uses some LED lighting
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Portable shower seat
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet

Food and drink

  • Champagne service
  • Highchair

More

  • Housekeeping on request
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: GBP 110
  • Christmas Eve (December 24) Gala Dinner per child: GBP 70 (from 4 to 18 years old)
  • Christmas Day (December 25) Gala Dinner per adult: GBP 110
  • Christmas Day (December 25) Gala Dinner per child: GBP 70 (from 4 to 18 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: GBP 110
  • New Year's Eve (December 31) Gala Dinner per child: GBP 70 (from 4 to 18 years old)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 to 18 for adults, and GBP 10 to 18 for children

Pets

  • Service animals exempt from fees

Parking

  • Uncovered self parking costs GBP 15 per day

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Marina Metro

Marina St Helier

Marina Metro Hotel St Helier

Marina Metro St Helier

Marina Metro Hotel St. Helier

Marina Metro Hotel Jersey/St. Helier

Marina Metro St. Helier

Marina Metro Hotel Jersey/St. Helier

Marina Hotel St Helier

Marina Metro Hotel Hotel

Marina Metro Hotel St. Helier

Marina Metro Hotel Hotel St. Helier

Frequently asked questions

Are pets allowed at Marina Metro Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marina Metro Hotel?

Yes. Self parking costs GBP 15 per day.

What are the check-in and check-out times at Marina Metro Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Marina Metro Hotel and nearby?

Have fun with nearby activities like boat tours, cycling, and fishing. Additional recreation nearby includes birdwatching. Enjoy amenities like a picnic area, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Marina Metro Hotel?

Yes, there's an onsite restaurant.

What's the area around Marina Metro Hotel like?

Marina Metro Hotel is a short 18-minute walk from Port of Jersey and 11 minutes' walk from Jersey Museum & Art Gallery.

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Reviews

Marina Metro Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a wide range of options and super service from friendly and courteous staff. (12 reviews)
  • The restaurant served excellent food with great presentation and the staff provided outstanding service. (13 reviews)
  • The hotel is located right on the beach with spectacular views and easy access to the waterfront. (4 reviews)
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Popular mentions

Room
Service staff
Shower
View
Bar
Location
Breakfast
Store
Food
Drinks

Reviews

Verified review

10/10 Exceptional

Nice room, great views. Good restaurant in hotel and nearby restaurants too.
Verified review

8/10 Very good

Very nice for a short stay. Food was excellent. Bedroom a bit tired
Verified review

6/10 Good

It is a blast from the past but at the same time it's one of the most affordable ones. Location is good next to the beach and some spectacular restaurants (not the one inside this hotel). Short walk to the center via tunnel and buses go by regularly. Single room was decent but had some weird stuff in it like a blow dryer next to the bed and a shower from the 90s. No AC or a fan, so prepare if it is warm. Breakfast is great. You choose from the list and they bring you whatever you ordered. Very friendly staff!
Verified review

10/10 Exceptional

Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Verified review

10/10 Exceptional

Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Verified review

10/10 Exceptional

The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.
Verified review

10/10 Exceptional

character hotel, friendly staff , entertainment at weekend, great sea views
Verified review

10/10 Exceptional

Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Verified review

10/10 Exceptional

Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Verified review

10/10 Exceptional

The owners attention to detail demonstrates just how much they care about guest experience. From information on welcome at reception to the information in the room and the staff are all very welcoming and helpful. The direct view of the sea from the room alone was so much value for money and it was so nice to have such a wide range of options for breakfast - the egg hollandaise was delicious. There was a very slight issue a cleaner had missed but owner resolved immediately and it's the type of establishment I'm sure they've added it to their checklists. I am a non-smoker so could not use the terrace space - when the hotel and adjacent venues were busy and lots of smokers around at least. I'm sure hotel would help with info on quieter times/less smokers around if you needed. I would most definately stay again.
Verified review

8/10 Very good

Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Verified review

8/10 Very good

Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Verified review

10/10 Exceptional

Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Verified review

10/10 Exceptional

I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.
Verified review

10/10 Exceptional

I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Verified review

10/10 Exceptional

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Verified review

10/10 Exceptional

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Verified review

6/10 Good

Rooms very dated and only superficially clean. Eg dust in all corners, on skirting, doors etc Unable to confirm bedroom door was locked from inside, access to hotel bedrooms really easy from street Breakfast was nice, location was very good
Verified review

6/10 Good

Uninspiring sadly.

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.
Verified review

8/10 Very good

The hotel was very good value for money and the sea views from the room and restaurant were exceptional. The room was clean and had great facilities. My only feedback would be that I don't understand the net curtains in the rooms, because it covered the view which is a major advantage of the hotel. When the water was run there was a loud noise as it re-filled. However this was only a minor quibble The hotel is nice and quiet, but very near a number of restaurants and a short walk into town. The food quality was outstanding and more like 5 star which I was shocked for a 3 star hotel.
Verified review

8/10 Very good

Room OK, service great

The room was OK, a little bit dated but it did look like it had not been hoovered very well. The carpet edges round the room was dirty and dusty. If you wanted your room to be cleaned, you needed to hang the 'clean the room' hanger on the door handle but there was no hanger in the room. It didn't bother us as we were only staying for 3 nights. The owner and staff were lovely, friendly and attentive. Freshly cooked breakfast was lovely and reasonably priced. The Hotel is located right on the beach, very near to the bus station and habour where we caught the ferry to Guernsey. We had a very pleasant stay.
Verified review

6/10 Good

Slightly dated, cigarette burns in curtains/netting, no cold water in the room, options were hot or warm… no water pressure for the shower. All of the staff were wonderful, very polite, pleasant and all willing to help, only issue was there was no one on reception at checkout time
Verified review

6/10 Good

The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.
Verified review

10/10 Exceptional

On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.
Verified review

6/10 Good

when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.