Hotel Puerta de Bilbao

Choose dates to view prices

At Hotel Puerta de Bilbao, you'll be within a 10-minute drive of Plaza Moyua and San Mames Stadium. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A poolside bar, a children's pool, and a terrace are other highlights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is $79
$87 total
includes taxes & fees
Sep 27 - Sep 28

Why we love this property

Tasty dining options
The hotel's restaurant, cafe, and bar cater to diverse culinary cravings. A delicious buffet breakfast kicks off each memorable day.
Poolside pleasure
A seasonal outdoor pool and a children's pool provide aquatic fun at this hotel. Relax under umbrellas on loungers and enjoy refreshments at the poolside bar.
Sleep sanctuary
Premium bedding and down comforters promise restful nights. Blackout drapes ensure perfect darkness. Minibars offer convenient refreshments.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite (Family Junior Suite)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Family Suite (Family Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room with Parking

A hotel room with two beds, a desk, a chair, a small table, and a window with a city view.

Deluxe Twin Room with Parking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

A hotel room with a bed, desk, chair, and a TV.

Deluxe Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Triple Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with a view of the hills.

Executive Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite (Family Junior Suite 2+2)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Family Suite (Family Junior Suite 2+2)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Deluxe Queen)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room (Deluxe Queen)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE DELUXE CITY VIEW

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

Similar properties

Daily buffet breakfast for a fee
ibis Bilbao Barakaldo
Barakaldo
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 686 reviews
The price is $72
$80 total
includes taxes & fees
Sep 20 - Sep 21
ibis Bilbao Barakaldo
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Rio Castanos 2, Barakaldo, Vizcaya, 48903

What's nearby

  • Bilbao Exhibition Centre - 11 min walk - 1.0 km
  • Parque Canino Clara Campoamor - Clara Campoamor Txakurgune - 11 min walk - 1.0 km
  • Teatro Barakaldo - 19 min walk - 1.6 km
  • Estadio Nuevo Lasesarre - 3 min drive - 2.2 km
  • Estuary of Bilbao - 3 min drive - 2.1 km

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Bilbao Zorrotza Station - 4 min drive
  • Barakaldo Lutxana Station - 28 min walk
  • Barakaldo Station - 28 min walk
  • Ansio Station - 15 min walk
  • Barakaldo Metro Station - 18 min walk
  • Bagatza Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bar Antonio - ‬7 min walk
  • ‪Ñam - ‬19 min walk
  • ‪Pollito Cervecería Tradicional - ‬4 min walk
  • ‪Krunch Max Ocio - ‬15 min walk

About this property

Hotel Puerta de Bilbao

  • At Hotel Puerta de Bilbao, you'll be within a 10-minute drive of Plaza Moyua and San Mames Stadium. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A poolside bar, a children's pool, and a terrace are other highlights.

At a glance

Hotel size

    • 203 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 17 per day)
    • Electric vehicle charging point on site
    • Onsite garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children's pool
  • Pool gate
  • Stair gate

What to do

  • Discount at nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 43

Room amenities

Be entertained

  • 48-inch LED TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs EUR 17 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:30 PM
  • The seasonal pool is open from June 12 to September 13

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number No HBI01189

Also known as

Bilbao Exhibition Center

Novotel Bilbao

Hotel Puerta Bilbao Barakaldo

Novotel Bilbao Exhibition Center Barakaldo

Novotel Bilbao Exhibition Center Hotel

Novotel Bilbao Exhibition Center Hotel Barakaldo

Novotel Exhibition

Barakaldo Novotel

Novotel Barakaldo

Novotel Bilbao Exhibition Hotel Barakaldo

Hotel Puerta Bilbao

Puerta Bilbao Barakaldo

Puerta Bilbao

Hotel Puerta de Bilbao Hotel

Hotel Puerta de Bilbao Barakaldo

Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

Does Hotel Puerta de Bilbao offer free cancellation for a full refund?

Yes, Hotel Puerta de Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta de Bilbao?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 11:00 AM to 8:30 PM.

Are pets allowed at Hotel Puerta de Bilbao?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerta de Bilbao?

Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Puerta de Bilbao?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Puerta de Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (10-min drive) is nearby.

What is there to do at Hotel Puerta de Bilbao and nearby?

Hotel Puerta de Bilbao has a seasonal outdoor pool and a garden.

Are there restaurants at or near Hotel Puerta de Bilbao?

Yes, there's an onsite restaurant.

What's the area around Hotel Puerta de Bilbao like?

Hotel Puerta de Bilbao is located a short 12-minute walk from Bilbao Exhibition Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Puerta de Bilbao Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Onsite and nearby parking options are available, with some reviewers finding the underground parking to be secure and convenient. (11 reviews)
  • Breakfast was plentiful, tasty, and offered many options, including gluten-free choices. (13 reviews)
  • The pool was a highlight for some guests, offering a nice and functional space for a relaxing swim. (6 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Bathroom
Service staff
Room
Breakfast
Parking
Coffee
Location
Bed

Reviews

Verified review

10/10 Exceptional

Lovely hotel Great staff. Sunday breakfast not until 8am.bit late for travellers. Otherwise great hotel
Verified review

10/10 Exceptional

This is a great hotel, which I've stayed at on numerous occasions. Room is clean, tidy and has everything you expect. Reception is good and there is good ( albeit expensive ) underground parking (17 Euros). Breakfast was plentiful and tasty.
Verified review

10/10 Exceptional

The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.
Verified review

10/10 Exceptional

Very friendly staff. Rooms were very clean and comfortable
Verified review

10/10 Exceptional

Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Verified review

8/10 Very good

Very comfortable stay.

Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner) Near a shopping center, and 20 min walk to the metro, next to a convention centre.
Verified review

10/10 Exceptional

Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating
Verified review

10/10 Exceptional

Value for money

Impressed by the quality of the hotel. Good beds, nice breakfast, spacious toom....for a very reasonable price.
Verified review

10/10 Exceptional

We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Verified review

10/10 Exceptional

Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
Verified review

10/10 Exceptional

Short stay on the outskirts of Bilbao

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Verified review

6/10 Good

The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
Verified review

4/10 Fair

Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
Verified review

10/10 Exceptional

When we checked in the reception staff were very friendly and helpful with advice on local travel and parking in the city. Our room on the 5th floor was lovely, clean and comfortable. We had a really good breakfast and the midday check out meant no hurry. Parking garage was safe and secure with large spaces and plenty of room. A real benefit. Thanks!
Verified review

10/10 Exceptional

We enjoyed our stay very much. We had no issues with our stay.
Verified review

10/10 Exceptional

The perfect stay before grabbing the ferry back to the UK the next day - 15 mins to the port. The room was a generous size with a great shower and the option to have a bath. We used the pool for a nice relaxing swim and ate in the restaurant for dinner and breakfast. The quality of the food was excellent. Everyone we came accross was friendly and helpful. We will definitely be staying again!
Verified review

10/10 Exceptional

The breakfast was really good and varied. The rooms were very comfortable and with a nice view
Verified review

10/10 Exceptional

Nice and clean. Not all the staff speak English, but they try their best to be helpful
Verified review

10/10 Exceptional

Great
Verified review

10/10 Exceptional

Convenient hotel. Stopped here before our ferry from Bilbao back to the UK. Has secure underground parking and free ev charging.
Verified review

10/10 Exceptional

Great location.
Verified review

10/10 Exceptional

Property is great. The area not so much.
Verified review

10/10 Exceptional

Very good value for money

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
Verified review

10/10 Exceptional

Perfect
Verified review

10/10 Exceptional

Excellent all around.