Mercure Santiago Centro

Property class: 4
Hotel with outdoor pool, near National Archive

Choose dates to view prices

You'll be in a fantastic location at Mercure Santiago Centro, just a 5-minute walk from National Archive and San Francisco Church. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amaranto, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Santa Lucia Station is 2 minutes and University of Chile Station is 7 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $78
$78 total
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Twin Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Superior Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a small table with a tray of breakfast.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, bedside lamps, a chair, a nightstand, and a window with curtains.

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Pontifical Catholic University of Chile - 3 min walk - 0.3 km
  • Barrio París-Londres - 5 min walk - 0.4 km
  • Lastarria District - 6 min walk - 0.6 km
  • Palacio de la Moneda - 11 min walk - 0.9 km

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Santiago Central Station - 15 min drive
  • Santa Lucia Station - 2 min walk
  • University of Chile Station - 7 min walk
  • Catholic University Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Leyenda del Ají Seco - ‬1 min walk
  • ‪Dominó Santa Rosa - ‬1 min walk
  • ‪Sky Sushi Take Away & Delivery - ‬2 min walk
  • ‪Doggis - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Mercure Santiago Centro

  • You'll be in a fantastic location at Mercure Santiago Centro, just a 5-minute walk from National Archive and San Francisco Church. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amaranto, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Santa Lucia Station is 2 minutes and University of Chile Station is 7 minutes.

At a glance

Hotel size

    • 142 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Covered onsite self parking (CLP 7360.00 per day)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (8019 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.
Cobre - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge of CLP 49000 (subject to availability)

Pets

  • Pet deposit: CLP 45000 per day
  • Pets are allowed for an extra charge of CLP 45000 per pet, per day

Parking

  • Covered self parking costs CLP 7360.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from October to April

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro offer free cancellation for a full refund?

Yes, Mercure Santiago Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Santiago Centro?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Mercure Santiago Centro?

Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of CLP 45000 per pet, per day, and there's also a deposit of CLP 45000 per day. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mercure Santiago Centro?

Yes. Self parking costs CLP 7360.00 per day.

Is airport shuttle service offered by Mercure Santiago Centro?

Yes, an airport shuttle is available. The charge is CLP 25000 per vehicle one-way.

What are the check-in and check-out times at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CLP 49000 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mercure Santiago Centro and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Mercure Santiago Centro also has a garden.

Are there restaurants at or near Mercure Santiago Centro?

Yes, Amaranto offers international cuisine and poolside dining.

What's the area around Mercure Santiago Centro like?

Mercure Santiago Centro is in Downtown Santiago, a short 2-minute walk from Santa Lucia Station and 10 minutes' walk from Plaza de Armas. Travelers give top marks for the hotel's prime location.

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Reviews

Mercure Santiago Centro Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was generally very good with a variety of options and excellent taste. (27 reviews)
  • The restaurant offered excellent food, good service, and a lovely atmosphere. (12 reviews)
  • The pool area was pleasant, comfortable, and offered a nice view, with some guests enjoying it for relaxation. (11 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Airport
Value
Cities
Lobby
Bed
Shopping center
Air conditioning

Reviews

Verified review

8/10 Very good

It is a nice hotel located at the Centre
Verified review

10/10 Exceptional

Great location and friendly hotel
Verified review

8/10 Very good

Location was very convenient for walking into town but rather remote from railway links. Staff were very pleasant and the suite we had was adequate but not regal.
Verified review

10/10 Exceptional

Great room 14th floor overlooking the library - hotel is in a great position for exploring the city
Verified review

10/10 Exceptional

Central location,very easy to get around.
Verified review

10/10 Exceptional

Room was spacious. Breakfast was very good with plenty of great options. Great position to explore the city.
Verified review

8/10 Very good

Conveniently located, helpful staff, room and amenities were as described. Our room had a nice view overlooking the library and Santa Lucia Hill. However, our key cards malfunctioned frequently, and this seemed to be a common problem for other guests as well.
Verified review

6/10 Good

Location is central, but the area is not the nicest. The staff is very helpful. Room had a good size, however bathroom was not very clean upon arrival.
Verified review

10/10 Exceptional

Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
Verified review

10/10 Exceptional

Room cleaned often and well, staff amazing! Let us check in early on arrival and since friends daughter got sick we got to keep one room past check out whilst waiting for rental car. And really friendly in restaurant as well.
Verified review

10/10 Exceptional

Very central location. Most city landmarks at walking distance. Friendly staff.
Verified review

8/10 Very good

Good location. Property a bit run down. Gym machine not working (all 5 days I was there)
Verified review

10/10 Exceptional

Nice location close to metro and Santa Lucia Hill. City centre is only a few minutes away. Comfortable room with a nice bed.
Verified review

6/10 Good

Hotel is good with friendly staff but while the location is central with good access to transport, the area is dirty and full of homeless people.
Verified review

8/10 Very good

Excellent location
Verified review

10/10 Exceptional

Very nice place to stay. It's close to everything. Friendly and helpful staff.
Verified review

10/10 Exceptional

Clean room, good bar, air conditioning worked. No complaints at all!
Verified review

8/10 Very good

Good location
Verified review

8/10 Very good

Well located, safe & comfortable hotel. Awesome shower!!
Verified review

10/10 Exceptional

Good location, good service
Verified review

10/10 Exceptional

Great staff,Restaurant was great,ate there every night.Area not so good after dark
Verified review

10/10 Exceptional

It was a great location as many of the sites were in walking distance. I never needed to take the subway. The staff was very nice and food in the restaurant was excellent.
Verified review

10/10 Exceptional

The staff were very helpful and hotel was kept very well. Was handy to many different services
Verified review

10/10 Exceptional

Good hotel in convenient downtown location. Staff very helpful. Good knowledge of food allergies and gluten free options. Nice outside area with a small pool
Verified review

10/10 Exceptional

Breakfast is excellent! Healthy food and variety of 🍎fruits 🍒 apricot, watermelon 🍉 etc. good coffee too. Yummy yummy😋😋!!