Avoid at All Costs – Rexus Hotel Alexandria is a Scam
I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another.
The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group.
The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price.
Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple.
The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you.
As for entertainment? There is none. Unless you count drinking yourself into numbness