The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5
Hotel with restaurant, near Stratford City Hall

Choose dates to view prices

The Windsor Hotel by Hoco Hotels Collection offers a fantastic location, putting you just a 5-minute walk from Stratford City Hall and Avon Theatre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Festival Theatre and Studio Theatre are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is $76
$89 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(29 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

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About the neighborhood

Map
23 Albert St, Stratford, ON, N5A 3K2

What's nearby

  • Avon Theatre - 2 min walk - 0.2 km
  • Stratford City Hall - 2 min walk - 0.2 km
  • University of Waterloo Stratford Campus - 5 min walk - 0.5 km
  • Tom Patterson Theatre - 6 min walk - 0.6 km
  • Festival Theatre - 15 min walk - 1.3 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • London, ON (YXU-London Intl.) - 50 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 87 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 90 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 112 min drive
  • Stratford Station - 13 min walk
  • St. Marys Station - 19 min drive

Restaurants

  • ‪Black Swan Brewing Company - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬4 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

  • The Windsor Hotel by Hoco Hotels Collection offers a fantastic location, putting you just a 5-minute walk from Stratford City Hall and Avon Theatre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Festival Theatre and Studio Theatre are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Reception is closed Sundays in the winter.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (CAD 20 per night; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1881

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CAD 25 for adults and CAD 10 for children
  • Late check-out can be arranged for an extra charge of CAD 50

Pets

  • Service animals exempt from fees

Parking

  • Uncovered self parking costs CAD 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Policies

Extra-person charges may apply and vary depending on property policy.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Does The Windsor Hotel by Hoco Hotels Collection offer free cancellation for a full refund?

Yes, The Windsor Hotel by Hoco Hotels Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Windsor Hotel by Hoco Hotels Collection?

Yes. Self parking costs CAD 20 per night.

What are the check-in and check-out times at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50.

What is there to do at The Windsor Hotel by Hoco Hotels Collection and nearby?

Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course.

Are there restaurants at or near The Windsor Hotel by Hoco Hotels Collection?

Yes, there's an onsite restaurant.

What's the area around The Windsor Hotel by Hoco Hotels Collection like?

The Windsor Hotel by Hoco Hotels Collection is a short 17-minute walk from Festival Theatre and 2 minutes' walk from Stratford City Hall. Travelers say that the hotel is in a great location.

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Reviews

The Windsor Hotel by Hoco Hotels Collection Reviews

7.8

Good

8.8

Cleanliness

7.2

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Bed
Bathroom
Parking
Shower
Restaurant
Coffee
Building

Reviews

Verified review

10/10 Exceptional

Staff was very helpful and personable.. hotel extremely well kept … location can’t be beat!
Verified review

10/10 Exceptional

Fantastic location with handy parking
Verified review

10/10 Exceptional

Perfect location for enjoying the Stratford festival! Clean and quiet rooms, and great food in their new restaurant!
Verified review

10/10 Exceptional

The staff was friendly and very helpful. Our room was clean and had all that we needed for a 1 night stay. The location is perfect as it is close to many restaurants and the Avon theatre
Verified review

8/10 Very good

The quality of the food in the restaurant was only adequate. The bathroom was too small for two people whereas the room was more than adequate in size! On the other hand stalk could not have been more friendly and helpful!
Verified review

10/10 Exceptional

The rooms were very clean, the mattress was excellent and overall the interior is clean looking, modern and cozy. Very competitively priced, friendly helpful staff, will book early again next season to ensure there is availability. Super happy with our stay and very close and walkable to all amenities, theatres, restaurants, shops, etc.
Verified review

8/10 Very good

Nice property. Friendly staff. Clean rooms and good beds. It was a good stay.
Verified review

10/10 Exceptional

Central to so much downtown,
Verified review

6/10 Good

For $CA 450 per night it really needed to deliver much better quality. Yes it’s an old hotel but it’s been poorly maintained and attempts to save money are evident. Cheap furnishings, lack of shelving in bathroom. Awkward closet door blocking passage by the bed. When we arrived in the afternoon the main floor was pretty dark. Even though the restaurant wasn’t open for service, some lights on could have warmed the atmosphere. The bed was comfortable. The staff were pleasant and helpful. It could be a grand place and should be for the price. Felt sad.
Verified review

10/10 Exceptional

Friendly staff and clean room!
Verified review

10/10 Exceptional

Parking was great but definitely needed to book will in advance. There was no parking for one of our nights but there was a free municipal parking lot about 5 minute walk away. It worked out well. The TV was roku which didn't have many live channels. ie news. I would stay there again. It was close to theatres and great food and a walk along the lake.
Verified review

8/10 Very good

Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Verified review

8/10 Very good

Check-in was efficient. Reserved parking was ready before checking time. Staff were friendly and personable. Location was excellent. I would definitely stay again.
Verified review

6/10 Good

Walking distance to theatres, park and shops. Paid parking and not the greatest view as it is an old hotel and downtown but still enjoyed my stay.
Verified review

10/10 Exceptional

Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Verified review

10/10 Exceptional

Rooms were very spacious. Loved the extra seating area with the couch & tv, which had Roku & a lot of viewing options. Also liked that the smaller bed had a wall which separated it from the tv area. Shower was very nice and the staff was very helpful and friendly. Location is excellent, walking distance to the Avon and lots of restaurants and shops.
Verified review

10/10 Exceptional

Super efficient check-in (after doing the online check-in), very kind and courteous staff, great location, rooms was clean and comfortable. Not a super large selection of items for breakfast but what was served was quality (sourdough bread, gluten free options etc). Will definitely go back
Verified review

10/10 Exceptional

The staff was very professional and friendly
Verified review

10/10 Exceptional

The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.
Verified review

8/10 Very good

The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Verified review

8/10 Very good

Staff was helpful and very pleasant. Be sure to book parking well in advance. As so often in beautiful small towns, parking is at a premium - not a lot of overnight spaces anywhere.
Verified review

6/10 Good

Overall, the stay was good! Perfect hotel for a short stay in Stratford. The location is great and close to all the main dinning and shops, including Avon Theatre. The walking distance to Coopers lot (if you're unable to get parking on site) was manageable and not far. The staff was friendly and the overall upkeep of the hotel was very nice! The room was spacious, except for the bathroom (limited counter room and very narrow space between the toilet & sink). Only area of disappointment in the stay was the front staff not letting us know at the time of check in that the TV in our room was not working, even though they were already aware of the issue from the previous guests and that the tv needed replacing given where it was broken. We were only made aware of this when we approached the front desk looking for batteries for the remote because we tried to use the tv.
Verified review

8/10 Very good

Very old antique feel. But clean rooms and very quiet in spite of the old architecture. Friendly staff. Great location for festival goers and within walking distance of local shops and restaurants. Not much in the way of amenities but has a lot of charm.
Verified review

6/10 Good

Continental breakfast was horrible. Toilet needed fixing Never like paying for parking when you are staying at a their hotel. On the pro side, very quaint and perfect for being in the downtown area, close to shops and restaurants and walking trails.
Verified review

8/10 Very good

Loved it!!! Amazing staff, amazing location. Some updates done, but as it’s a historic building, the rooms are dated. They even have a free snack table!!!! Definitely coming back