Ace Hotel Sydney offers a stylish retreat near Oxford Street, with an on-site art gallery and coffee shop. Savor breakfast at one of the two restaurants or explore nearby Star Casino; stay connected with in-room WiFi and enjoy amenities like a 24-hour gym, bar, local meal delivery service, concierge services and helpful staff.
Ace Hotel Sydney offers a fantastic location, putting you just a 5-minute walk from Hyde Park and Capitol Theatre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Loam, which is one of 2 restaurants and serves breakfast, lunch, and dinner. This luxurious hotel is also within a 15-minute walk of Sydney Town Hall and Sydney Tower Eye. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Museum Station is 5 minutes and Capitol Square Light Rail Station is 5 minutes.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
255 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Offsite parking within 656 ft (AUD 50 per day); discounts available
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's menu
Working away
3 meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness center
Art gallery on site
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
ROOM
Room amenities
Be entertained
IPod docking station
47-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Free crib/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
STAR_OUTLINE
Special features
Dining
Loam - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kiln - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
Good Chemistry - This café serves breakfast, lunch, and light fare. Open daily.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 26 per person
Credit card charges are subject to an extra charge of 1.5 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 120 per accommodation, per stay
Parking
Parking is available nearby and costs AUD 50 per day (656 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Ace Hotel Sydney Hotel
Ace Hotel Sydney Sydney
Ace Hotel Sydney Hotel Sydney
HELP_OUTLINE
Frequently asked questions
Does Ace Hotel Sydney offer free cancellation for a full refund?
Yes, Ace Hotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel Sydney?
Yes, cats and dogs are welcome. There's a charge of AUD 120 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Ace Hotel Sydney?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Ace Hotel Sydney?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Ace Hotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Ace Hotel Sydney and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel Sydney?
Yes, there are 2 onsite restaurants.
What's the area around Ace Hotel Sydney like?
Ace Hotel Sydney is in Sydney Central Business District, a short 5-minute walk from Museum Station and 5 minutes' walk from Hyde Park. Travelers love the hotel's prime location.
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Ace Hotel Sydney Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Ambience
Location
Bar
Breakfast
Bed
Food
Cities
Restaurant
What guests liked
The property offers a great selection of dining options, including its own restaurant and bar, with many more nearby. (11 reviews)
Breakfast options were excellent with great food and service at Loam cafe. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 11, 2025
Devine in every way
Totally loved our stay! Staff are friendly and helpful. Beds super comfy too.
Nicole
Nicole, 4-night trip
8/10 Very good
Jun 29, 2025
Comfortable beds and quiet rooms
Clean, comfortable and modern hotel close to central and museum station. Rooms were well designed with good showers, we had a nice terrace and the bed was really comfortable.
Michael
Michael, 4-night trip
10/10 Exceptional
Jun 29, 2025
Everything good
Geoffrey
Geoffrey, 3-night trip
10/10 Exceptional
Jun 5, 2025
Super cool, Super modern, Highly recommend.
Shannon
Shannon, 1-night trip
10/10 Exceptional
Jun 11, 2025
Great!
Byron
Byron, 5-night trip
8/10 Very good
May 23, 2025
Lovely stay. Breakfast great. Lack of onsite parking the only issue
Michael
Michael, 1-night trip
10/10 Exceptional
May 9, 2025
Sydney trip
Had a great stay close to the city centre
Antonio
Antonio, 5-night trip
10/10 Exceptional
Mar 9, 2025
Amazing hotel, would definitely recommend!
Donna
Donna, 2-night trip
10/10 Exceptional
Apr 2, 2025
Had an absolutely wonderful stay. Everything about this hotel was perfect, and it made my trip to Sydney even that much better.
Baylee
Baylee, 2-night trip
8/10 Very good
Apr 7, 2025
fun for adults, great bar and vibe
Great inner city hotel with a fun vibe.
Samantha
Samantha, 2-night trip
10/10 Exceptional
Feb 23, 2025
All round great hotel!
Jeremy
Jeremy, 4-night trip
10/10 Exceptional
Mar 30, 2025
Love Ace Hotel Sydney. Stay here frequently and every time is a great experience.
Madeline
Madeline, 3-night trip
10/10 Exceptional
Apr 4, 2025
Fantastic funky hotel in great central location. Friendly staff and well appointed rooms. Drinks on the top floor bar are a must
Rajan
Rajan, 3-night trip
10/10 Exceptional
Jan 27, 2025
Loved my stay!!
Zac
Zac, 1-night trip
10/10 Exceptional
Mar 7, 2025
Fantastic service, food and coffee
Chris
Chris, 3-night trip
10/10 Exceptional
Mar 16, 2025
We had a really wonderful stay. It’s always my first choice in Sydney
Sophie
Sophie, 2-night trip
10/10 Exceptional
Apr 20, 2025
Loved it. Attention to detail was impeccable and the staff were lovely. Will definitely be coming back
Brigitte
Brigitte, 2-night trip
10/10 Exceptional
Feb 7, 2025
Such a cool vibe and access to so many great food places nearby
Kate
Kate, 2-night trip
10/10 Exceptional
Mar 17, 2025
I love staying at Ace! Great amenities and dining in the building. Comfortable and beautiful rooms all located in my fave part of Sydney, Surry Hills!
Blair
Blair, 2-night trip
10/10 Exceptional
Mar 30, 2025
Great facilities. Staff friendly and attentive. Cafe downstairs has a great menu and is a beautiful space. 2nd time I’ve been to the Ace and I loved it again.
Michael
Michael, 1-night trip
8/10 Very good
Feb 25, 2025
Nice clean hotel just outside the main area.
A bit out of the centre of Sydney for us but transport links were good. Lovely clean hotel.
Karen
Karen, 5-night trip
10/10 Exceptional
Feb 16, 2025
Funky hotel right in the city. Friendly staff and great hotel bar.
Rajan
Rajan, 2-night trip
10/10 Exceptional
Apr 13, 2025
Always get the job done. Nice room and not too expensive
Eric
Eric, 1-night trip
10/10 Exceptional
Mar 5, 2025
Very helpful and friendly staff. Very comfortable beds.