Mandarin Oriental, Santiago

Property class: 5 and above
Ski hotel with ski shuttle, near Parque Arauco Mall

Choose dates to view prices

Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff and overall property condition.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
The current price is $271
$271 total
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed

A modern hotel lobby with a curved grey sofa, round tables, and a large abstract artwork on the wall.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city view.

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, desk, chair, and a dining table with a tea set.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city view.

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a bed, a desk with a lamp, a television, and a window with curtains.

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(31 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Executive Suite

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Premier Suite

  • City view
  • 122 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Grand Suite, Terrace

  • City view
  • 144 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city and mountain view.

Deluxe Room, 2 Queen Beds

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

A modern hotel room with a bed, a desk, a TV, and a seating area.

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large window, a desk, two chairs, a bed, and a small kitchenette.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

A hotel room with two beds, a dining area, and a view of the city.

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Panoramic Suite

A modern living room with a dining area, a sofa set, and a bar counter.

Panoramic Suite

  • City view
  • 141 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

A modern living room with a green sofa, a round coffee table with fruit, and a city view through large windows.

Family Suite, 2 Bedrooms

  • City view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • Parque Arauco Mall - 4 min walk - 0.4 km
  • Parque Araucano - 4 min walk - 0.4 km
  • KidZania Santiago - 12 min walk - 1.0 km
  • Apoquindo - 14 min walk - 1.2 km
  • Los Leones Golf Club - 2 min drive - 1.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 30 min drive
  • Santiago Central Station - 31 min drive
  • Manquehue Station - 21 min walk
  • Alcantara Station - 21 min walk
  • Military Academy Station - 22 min walk
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Varsovienne - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Café Mokka - ‬9 min walk
  • ‪Kentucky Fried Chicken - ‬6 min walk
  • ‪Fogo de Chão - ‬6 min walk

About this property

Mandarin Oriental, Santiago

  • Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff and overall property condition.

At a glance

Hotel size

    • 299 rooms
    • Arranged over 22 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Offsite

    • Area shuttle*
    • Ski shuttle*

Other information

    • Designated smoking areas

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Reviews

Mandarin Oriental, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a good experience with excellent food quality and refined options. (45 reviews)
  • Breakfast was consistently praised for its excellent quality, variety, and delicious taste. (29 reviews)
  • The pool area is a stunning oasis with a huge pool, beautiful views, and excellent service. (28 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Restaurant
Food
Location
Concierge
Airport
Air conditioning
Luxury

Reviews

Verified review

10/10 Exceptional

Great hotel great staff rooms super clean house keeping amazing
Verified review

10/10 Exceptional

Location is nice. Staff is great
Verified review

10/10 Exceptional

Great location and very well-trained staff. We had a nice stay during our business trip.
Verified review

10/10 Exceptional

It’s the Mandarin Oriental and that’s says a lot. The staff here is very nice and helpful they accommodated us with any needs even with some simple meds from the pharmacy. They offered us suggestions as well as making us feel at home. Thank you to Fabian to give us a crash course on Pisco, Javiera to make us feel great every single morning with her smile and service, Augustina with her joyful self and by giving us suggestions in the city etc. Thank you to the entire staff at the Front Desk to accommodate for a late check out since our flight was late at night and the concierge for taking care of all our needs, and least but not last the housekeeping staff who takes care of our rooms to have it perfectly organized and clean every day. Great Job Guys! Thank you from the bottom of our hearts.
Verified review

10/10 Exceptional

Great staff in a wonderful hotel.
Verified review

10/10 Exceptional

We had an excellent stay at this hotel and would gladly return. The room was very clean and comfortable, and the overall facilities were well maintained, creating a relaxing atmosphere throughout our visit. The staff were consistently friendly, professional and helpful, making the check-in process and daily interactions smooth and pleasant. The common areas, including the pool and gym, were always tidy and inviting. As a minor opportunity for improvement, heating the pool would make it even more enjoyable on cooler days, and expanding the range of weight-training equipment in the gym would enhance the experience for guests who exercise regularly. Overall, we were very satisfied and highly recommend this hotel.
Verified review

10/10 Exceptional

The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Verified review

10/10 Exceptional

Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
Verified review

10/10 Exceptional

Amazing pool. Excellent food. Incredibly friendly staff. Great rooms. Right next to a giant mall if you need to do shopping. Just a very solid spot
Verified review

10/10 Exceptional

Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.
Verified review

8/10 Very good

Loved almost everything: location, staff, restaurants. Only thing that left a bad taste in my mouth was that I arranged for shuttle to and from airport for my group. Was originally told 150,000 Chilean pesos, however, when I went to check out, they told me that was just for one way and that I would be charged another 150,000 Chilean pesos for my return trip to the airport… tried to escalate at hotel, but no one got back to me…other than this transaction, beautiful hotel
Verified review

10/10 Exceptional

Excellent pool
Verified review

10/10 Exceptional

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Verified review

10/10 Exceptional

Excellent Stay and the staff is attentive and friendly. Thank you!
Verified review

10/10 Exceptional

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.
Verified review

10/10 Exceptional

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Verified review

10/10 Exceptional

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.
Verified review

10/10 Exceptional

An extraordinary experience from beginning to end. Without question, the best hotel in Santiago de Chile and among the finest properties in Latin America. The service, attention to detail, culinary experience, and overall ambiance exceeded every expectation. Our stay was made even more special as my mother celebrated her 71st birthday at the hotel. The warmth, care, and genuine hospitality of the team made it a truly unforgettable occasion for her and for our family. A special recognition goes to Daniel Reyes at the restaurant, whose professionalism, kindness, and attention to detail transformed an excellent stay into an exceptional one. He played a meaningful role in making this celebration so memorable. Highly recommended, and we look forward to returning.
Verified review

10/10 Exceptional

Very convenient location. Beautiful views to the mountains
Verified review

10/10 Exceptional

Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!
Verified review

10/10 Exceptional

Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.
Verified review

10/10 Exceptional

Great place and service
Verified review

10/10 Exceptional

Very nice quality hotel with many dining options and comfortable rooms. The Mountain Views at sunrise were wonderful.
Verified review

10/10 Exceptional

Beautiful property, comfortable room.
Verified review

10/10 Exceptional

In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year.