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Balkón Boutique Hotel

3.0 star property
Beach hotel with outdoor pool, near Mamitas Beach

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Photo gallery for Balkón Boutique Hotel

Relax on the rooftop terrace with a sofa and chairs, taking in the city views.
Relax in the hotel's inviting seating area with a sofa and chairs.
Relax in the comfortable seating area with a sofa and armchairs, surrounded by a selection of books and a view of the outdoors.
Enjoy a serene rooftop retreat with breathtaking ocean views and a tranquil atmosphere.
Relax in style with comfortable seating and a beautiful view of the street outside.
In the heart of Playa del Carmen, Balkón Boutique Hotel offers a vibrant retreat. Soak up the sun on the rooftop terrace or by the outdoor pool with free cabanas and sun loungers. With coworking spaces, bike rentals, and helpful staff nearby to assist with tours and tickets.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Free beach club nearby
  • Beach towels
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room

For families (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 King Bed, Balcony

Superior Double Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, down comforters, minibar

Superior Double Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Renovated in 2021
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, minibar

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 10 min walk - 0.8 km
  • Playa del Carmen Main Beach - 13 min walk - 1.1 km
  • Quinta Avenida - 16 min walk - 1.4 km
  • Gran Coyote Golf - 4 min drive - 4.3 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Crisol - ‬2 min walk
  • ‪Quadra Café - ‬8 min walk
  • ‪Tropical Tacos - ‬5 min walk
  • ‪Que Huevos - ‬6 min walk
  • ‪El Arabe - ‬6 min walk

About this property

Balkón Boutique Hotel

Balkón Boutique Hotel features a rooftop terrace and puts you within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. This Art Deco hotel is also just a 5-minute drive from Quinta Avenida and Playacar Beach.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 24 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

What to do

  • Private beach nearby
  • Free beach club nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Balkón Boutique Hotel offer free cancellation for a full refund?

Yes, Balkón Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Balkón Boutique Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Balkón Boutique Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Balkón Boutique Hotel?

Sorry, there's no onsite parking at Balkón Boutique Hotel.

What are the check-in and check-out times at Balkón Boutique Hotel?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Balkón Boutique Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Balkón Boutique Hotel and nearby?

Balkón Boutique Hotel has an outdoor pool.

What's the area around Balkón Boutique Hotel like?

Balkón Boutique Hotel is a short 15-minute walk from Playa del Carmen Main Beach and 12 minutes' walk from Mamitas Beach.

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Balkón Boutique Hotel Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Enjoyable stay that got extended more than once, that says it all!
1-night trip

10/10

Extended stay on extended stay, wish I was still there!
2-night trip

8/10

We enjoyed our stay here. The room was a good size with a good shower. Take note when they describe balcony as this is not a balcony with space to sit on. Great facilities for coffee and tea in the lobby. The staff were very helpful with organising cheaper taxis for us
3-night trip

8/10

The desk personnel were very nice and helpful. The roof top pool was small bet clear and area around was comfortable. The rooms were clean and the shower was hot and had good pressure. The lobby had free coffee and cold water refill station. The hotel was very good for the price.
4-night trip

10/10

Nice
1-night trip

6/10

No hot water
1-night trip

10/10

Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
4-night trip

10/10

Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
3-night trip

6/10

The room was clean and had all the facilities needed. Staff was friendly. The rooms are so noisy, you hear noise the entire night, I think there is no isolation at all. They provide earplugs in the room, but even they don’t help a lot, you can still hear the noise from outside through them.
2-night trip

2/10

The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
4-night trip

6/10

1-night trip

10/10

Lille hyggeligt hotel med fin beliggenhed.Vi havde booket 2 nætter, men endte faktisk med at booke en mere, da vi ikke var helt færdige med at se området. Det tager ca 30 minutter at gå ind til centrum og vi kunne godt have fundet noget tættere på til cirka samme pris. Men hotellet var rent og pænt samt meget serviceminded. Det var nok primært pga. den gode service fra Rosset og Guillermo og trygheden der gjorde at vi blev. Parkering er i øvrigt gratis og let tilgængelig.
1-night trip

10/10

3-night trip

8/10

Bon hôtel mais un peu froid sans âme.
2-night trip

10/10

El hotel es muy bonito y a unos pasos de los restaurantes y tiendas de la 5ta y la playa. El personal es muy amable, sobre todo Min, la chica de recepción. El único detalle es que la alberca podría estar en mejores condiciones, pero aún así es muy bonita. Totalmente recomendado si vistas Playa del Carmen.
3-night trip

10/10

3-night trip

10/10

Muy buena opción en relación al precio y la calidad del hotel. Esta a unos 10 minutos caminando de la 5ta avenida. El hotel está limpio y el personal nos trató muy bien. La zona del hotel no es la mejor y hay un poco de ruido en la noche por la avenida.
7-night trip

10/10

1-night trip

10/10

1-night trip

10/10

1-night trip

6/10

4-night trip

8/10

Installation agréable mais sans plus. La chambre était petite et l’hôtel se trouve loin des restaurants et du centre, où se trouve l’ensemble des activités/attractions.
2-night trip

10/10

1-night trip

6/10

6-night trip

10/10

1-night trip