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Shangri-La Jeddah

5.0 star property
Luxury hotel with spa, near Red Sea Mall

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Photo gallery for Shangri-La Jeddah

1 bedroom, minibar, in-room safe, individually decorated
Exterior
Sundeck
Apartment, 1 Bedroom | Living area | Smart TV
1 bedroom, minibar, in-room safe, individually decorated
Near Red Sea Mall, Shangri-La Jeddah offers a luxurious retreat with a coffee shop and garden. Unwind at the onsite spa or enjoy quality time with family at the playground and outdoor pool. With free in-room WiFi, dry cleaning/laundry services, guests have praised this hotel's welcoming atmosphere.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Bar/lounge

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
The current price is $426
$515 total
includes taxes & fees
Jul 26 - Jul 27

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Horizon Suite Sea View King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 118 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Twin Beds, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Side Sea View 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Side Sea View 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Sea View ,2 Twin Beds

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Side Sea View ,2 Twin Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite City View King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite City View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 118 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Two Bedroom Suite King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Two Bedroom Suite King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 169 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Suite Sea and City View Twin

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea and City View Twin

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite City View Twin

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite City View Twin

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite Sea View Twin

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea View Twin

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment One Bedroom

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Apartment One Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 160 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Suite Sea and City View King

1 bedroom, minibar, in-room safe, individually decorated

Horizon Suite Sea and City View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • 118 sq m
  • Sleeps 4
  • 1 King Bed

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The price is $236
$284 total
includes taxes & fees
Jul 30 - Jul 31
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About the neighborhood

Map
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611

What's nearby

  • Jeddah Corniche - 7 min walk - 0.6 km
  • Red Sea Mall - 7 min walk - 0.6 km
  • DAMAC Al Jawharah Tower - 6 min drive - 6.2 km
  • Mall of Arabia - 6 min drive - 6.9 km
  • Floating Mosque - 10 min drive - 5.1 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 23 min drive
  • King Abdulaziz International Airport Station - 25 min drive
  • Jeddah Central Station - 36 min drive

Restaurants

  • ‪Niyyali — نيّالي - ‬2 min walk
  • ‪هيف وكيف كافيه - ‬11 min walk
  • ‪Copa - ‬1 min walk
  • ‪Twice - ‬3 min walk
  • ‪عصير قصب البركة - ‬2 min walk

About this property

Shangri-La Jeddah

Shangri-La Jeddah features a free kids' club and puts you within a 10-minute walk of Red Sea. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel.

Languages

Arab (Sign language), Arabic, English

At a glance

DONE

Hotel size

    • 220 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Secured covered onsite valet parking (SAR 75 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 46-inch Smart TV

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

COPA - Onsite café.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 145 for adults and SAR 72.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered valet parking costs SAR 75 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001796

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Shangri-La Jeddah Hotel
Shangri-La Jeddah Jeddah
Shangri-La Jeddah Hotel Jeddah

Frequently asked questions

Does Shangri-La Jeddah offer free cancellation for a full refund?

Yes, Shangri-La Jeddah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Jeddah?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Jeddah?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Jeddah?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Jeddah?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Shangri-La Jeddah and nearby?

Shangri-La Jeddah has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.

Does Shangri-La Jeddah have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Shangri-La Jeddah like?

Shangri-La Jeddah is in Ash Shati, a short 9-minute walk from Red Sea and 11 minutes' walk from Red Sea Mall.

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Shangri-La Jeddah Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Breakfast
Children
Building
Water
Laundry facilities
Room
Service staff

Reviews

10/10 Exceptional

Very nice
sultan, 1-night trip

4/10 Fair

I stayed 7 nights, and overall average experience. Check-in process was fast and quick with professional front desk receptionists. Housekeeping service was below expectations and it requires a lot of improvement. The uncomfortable bed was not queen as advertised. They were two twin mattresses pushed together. They left big depression in the center. I would rate this hotel experience in compare to the comfort, cleanliness and price, as average. Thank you!
Mohammed, 7-night trip

10/10 Exceptional

exceptional stay

Was nice and comfortable stay of 2 nights with great view of the formula 1 at jeddah and sea , Great breakfast with multiple options and helpful waiters,
Ghazi, 2-night trip

10/10 Exceptional

Best hotel in Saudi so far

The best hotel in Saudi so far. The only downside they don’t have free valet parking.
khaled, 1-night trip

8/10 Very good

I wasn’t happy with arrival experience the rest is great
Anas, 1-night trip

4/10 Fair

UTERLY Disappointing

While i was much looking forward to stay at the hotel with my family . We had our experience ruined before setting foot in our rooms . While my original booking asked to be in the same floor for 3 rooms in which two are connected (for the kids) . As soon as we arrived and asked about the arrangement we asked for and was confirmed with the guest services the day of our booking , we were surprised that that won’t be possible . Instead of trying to accommodate our needs with the same rates we booked with , they Forcibly upgraded us to a higher tier room and charged us the difference of the upgrade which amounted to more then 10,000 SAR !!! The real slap in the face was when I tried to air my frustration to the manager about this ludicrous forced upgrade due to guest services incompetence. The manager who promised to find a way to resolve this , his answer was a 12 piece box of chocolate and a letter . The manager then told us that the breakfast will be on the house . When me and the family went to breakfast the next day , we were surprised that we had to pay full . over that , when I was in the pool , I stayed there for two hours and NO STAFF was there to ask if I needed water or anything to drink. I. had to leave the pool because I was dehydrated and no one was serving us
1-night trip

4/10 Fair

Worst hospitality experience , never again

The amenities in this hotel are top notch . However , the service there is not deserving to a 2 star hotel . Our stay in the hotel was disastrous in so many levels . It started when we checked in after 3PM to find out that my booking request of having all the rooms in one floor is not met (even though it was confirmed by the guest services). So to accommodate our request , we were forced to upgrade to room that is 50% more expensive then my original booking . Over that , we had to wait 3 hours for the rooms to be ready even though we came after the check-in time . When I aired my frustration to the manager , he wanted to make it up for us by making the breakfast on the hotel free of charge. When we went for the breakfast the next day , we were charged for breakfast fully !! The horror show continued in many occasions including : - While at the pool , I was there for two hours , no staff was present to serve us any water , food or towels . we had to leave the pool just because we were dehidrated - The other time we were in the pool with the kids , we were locked out in the pool for twenty minutes trying to get inside the building . The staff forgot to keep the door open . - The TV in all rooms were scrambled in middle of an important match my kids were looking forward to - The laundry service delivered clothes that was not for us even though we didn't have any of our clothes washed and insisted that this is our laundry . Worst hospitality experience , never again
4-night trip

10/10 Exceptional

Amazing hotel
Shamshir, 1-night trip

10/10 Exceptional

Salman, 1-night trip

10/10 Exceptional

Hatem, 1-night trip

10/10 Exceptional

Hashem, 1-night trip

2/10 Poor

Yakhoub, 7-night trip

10/10 Exceptional

Talal, 2-night trip

10/10 Exceptional

Amr, 1-night trip

10/10 Exceptional

.
Sultan, 1-night trip

10/10 Exceptional

Adil, 1-night trip

4/10 Fair

Bad service

Not a 5 star service ...overpriced for what you get
Faisal, 4-night trip

4/10 Fair

Best building , WORST service

A hotel is more than a nice building and comfortable rooms , its about feeling welcomed and taken care of . In this luxury establishment the staff are not trained in hospitality at all . Their pool is not attended by staff. The staff charges for things we didn't use such as laundry and breakfast for young kids (even though they told us the kids are free of charge) . Even though , I tired to air my frustration to the manager , nothing is resolved . Above the awful stay , when we checked out , the. staff didn't even ask the standard " how was your stay?" What shame
1-night trip

10/10 Exceptional

Eric, 2-night trip

4/10 Fair

1-night trip

10/10 Exceptional

الفخامة التي تبحث عنها تجدها بشنغريلا

اقامة مميزة جدا وتجربة فريدة من نوعها
MAJED, 1-night trip