The location is perfect, and the room size and free water bottles were a really nice perk. However, the cleanliness of the whole hotel really needs to be addressed. Upon arriving, the counters were covered in dust and these were never cleaned. Other than changing towels and making the bed, nothing else is done by the cleaners (including leaving used mugs). The reception staff aren’t the friendliest either. We were told we could check in early at 1pm, and after checking back, they said we couldn’t very sternly. We also asked to leave bags, which we were told they’d be put in a secure room. However, both times we came back, they were sat in the public seating area in reception. A bit annoying but not a massive issue is that the old hairdryer, lack of milk (but given tea bags and coffee) and lack of TV channels are very poor. Then finally the room had a strong smell of drains in our parents room which we found was coming from the shower and it kept overflowing so we had to clean the clumps of hair out of the shower trap ourselves. Overall, the hotel needs a bit of an upgrade starting with cheap things like replacing the mouldy lampshades