Hotel Elcano Acapulco

Property class: 3.5
Beachfront hotel with outdoor pool, near Diana the Huntress

Choose dates to view prices

Hotel Elcano Acapulco puts you within a 10-minute drive of Diana the Huntress and La Quebrada Cliffs. Guests can take a dip in the outdoor pool or grab a bite to eat at Bambuco, which serves breakfast, lunch, and dinner. A poolside bar, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a table with flowers, a ceiling fan, a view of the sea, and a balcony with curtains.

Studio, 1 King Bed

7.8 out of 10
Good
(20 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a balcony with a view of the sea, a desk, and a television.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690

What's nearby

  • Acapulco Golf Club - 1 min walk - 0.1 km
  • Icacos Beach - 5 min walk - 0.5 km
  • Acapulco Convention Center - 10 min walk - 0.9 km
  • El Rollo Acapulco - 12 min walk - 1.0 km
  • Diana the Huntress - 9 min drive - 2.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪La Mansión - ‬3 min walk
  • ‪El Jaguar - ‬2 min walk
  • ‪Forza Italia - ‬5 min walk
  • ‪Restaurante Bugambilias - ‬7 min walk

About this property

Hotel Elcano Acapulco

  • Hotel Elcano Acapulco puts you within a 10-minute drive of Diana the Huntress and La Quebrada Cliffs. Guests can take a dip in the outdoor pool or grab a bite to eat at Bambuco, which serves breakfast, lunch, and dinner. A poolside bar, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 180 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

Hotel Elcano Acapulco Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel restaurant served delicious food with good service. (11 reviews)
  • The beach at this property is very clean and enjoyable. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Food
View
Restaurant
Beach
Couples
Breakfast
Balcony

Reviews

Verified review

10/10 Exceptional

This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Verified review

10/10 Exceptional

Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
Verified review

10/10 Exceptional

Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly.
Verified review

6/10 Good

Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!!
Pic in front of hotel..
Verified review

10/10 Exceptional

Had a Great visit will be coming back
Verified review

10/10 Exceptional

The great location and service were excellent.
Verified review

10/10 Exceptional

I have stayed a few times at this hotel because it's clean,beds are comfortable every employee is very friendly and polite.
Verified review

10/10 Exceptional

Lovely hotel. Wonderful views
Verified review

10/10 Exceptional

HOTEL EL CANO

beautiful property, great service
Verified review

10/10 Exceptional

Staff is very friendly
Verified review

10/10 Exceptional

i liked the space of the rooms and the view from the balcony.
Verified review

10/10 Exceptional

Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!!
Verified review

6/10 Good

Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping.
Verified review

10/10 Exceptional

9 days vacations

A really great place to stay, and enjoy a wonderful vacations. Very clean, All the employees are friendly very good costumer attention. I recommend this hotel 100%. And definitely my next time in Acapulco I am going back with them.
From my room
Amazing view
From the bar a delicious mojitoa
A night view of the bahía, from my room
Verified review

10/10 Exceptional

The vintage uniqueness of the property and the people
Verified review

6/10 Good

Rooms were nice with great views but was in need of a fresh painting
Verified review

8/10 Very good

I like ubication
Verified review

8/10 Very good

VERY GOOD
Verified review

4/10 Fair

The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Verified review

8/10 Very good

The Air conditioners need to be updated and bathrooms very out dayed
Verified review

6/10 Good

Ok
Verified review

2/10 Poor

Sorry to say I dont think I will ever go back to that hotel. The price -value is terrible... Poor amenities, no customer service, the bed.. Ouful. Room service prices way high... No. No it was incredible.
Verified review

6/10 Good

A/c weak. No pen and paper in room. No menu in room. Menu on TV but hard to access. Key card didn’t work. Great view. Expensive for what you get
Verified review

4/10 Fair

Location is close to sre. Good view. Ice is free. Food and drink is outrageously expensive. Boring location. I reserved a taxi for 4 am to take us to the airport because our flight was at 6:15 am and taxi never showed up. Room is super old and aircon leaked 2 liters of water one night. Room service for cleaning is unprofessional. They knock once and barge right in. Staff is friendly. Everyone acknowledges you. Elevator is on the edge of breaking down. Coffee good. Too many negatives.
Verified review

10/10 Exceptional

Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas