Sivana Tulum, located near Tulum Beach, is the perfect place to unwind with a white sand beach and sun loungers. Enjoy free in-room WiFi and take advantage of the 24-hour front desk for a seamless stay.
Sivana Tulum offers a great location, putting you within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Guests will have free perks like WiFi and self parking. Also, Tulum National Park and Ven a la Luz Sculpture are within a short drive.
At a glance
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Hotel size
13 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Smoke-free property
Property amenities
What to do
On the beach
Free beach club
Services
24-hour front desk
Luggage storage
Beach sun loungers
Room amenities
Home comfort
Heating (climate-controlled)
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Sivana Tulum Hotel
Sivana Tulum Tulum
Hotel Sivana Tulum
Sivana Tulum Hotel Tulum
Frequently asked questions
Are pets allowed at Sivana Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sivana Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Sivana Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sivana Tulum and nearby?
Recommended spots to visit include Tulum Beach (1-min walk) and Sian Ka'an Biosphere Reserve (11-min walk), along with Ven a la Luz Sculpture (1.3 mi) and Tulum National Park (3.8 mi).
What's the area around Sivana Tulum like?
Sivana Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Sian Ka'an Biosphere Reserve.
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Reviews
Sivana Tulum Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Amenities
8.4
Staff & service
7.2
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is lovely, clean, and private with minimal seaweed accumulation. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Beach
Location
Air conditioning
Breakfast
Restaurant
Food
Balcony
Tree house property
Reviews
Verified
10/10 Exceptional
Jan 15, 2026
Calm and very beautiful room and Beach. The staff is very friendly and helpful. Would love to come back one day!
Emelie
Emelie, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2025
The most beautiful location period
Staff were friendly and helpful
Daniel
Daniel, 7-night trip
Verified
8/10 Very good
Apr 7, 2026
We loved our recent stay at Sivana Tulum! This is a very small unique hotel, with a small staff, limited amenities, and a fabulous location. If you are looking for an all inclusive luxury experience, look elsewhere. That is not what Sivana Tulum is about. Each room here is unique, with a rustic feeling that is part of its charm - It feels like Tulum before Tulum was discovered by the rest of the world. In most rooms AC is available only at night, but we did not miss it- our room stayed nice and cool anyway, with breezes coming off the ocean. And Sivana's beach location can't be beat. Despite the crowds nearby, it feels very private. Also, it accumulates minimal sargasso compared to other locations we visited on the beach, which is a nice perk!
Dave
Dave, 4-night trip
Verified
10/10 Exceptional
Nov 14, 2025
The hotel is really cute and clean and the staff are super friendly and helpful! Had to book last minute because the hotel I originally booked was terrible they were there to check me in at 8pm less than an hour after I booked and it was an incredibly easy check in. They have a hotel dog that is incredibly sweet and loves attention but will leave you alone if you don’t.
Rachel
Rachel, 4-night trip
Verified
10/10 Exceptional
Dec 20, 2023
Hidden Oasis:)
Awesome staff, quiet , priced right
Allan
Allan, 1-night trip
Verified
8/10 Very good
Apr 10, 2024
Celebrated our baby moon at Sivana. Staff were very kind and sweet and we enjoyed seeing the dog & cats daily.
This hotel is more rustic than others nearby. Water turned off one day for a few hours, AC is low and available only at night, and our room frequently got bugs. However, we are in the jungle and we appreciated how quiet and peaceful it was. We also love when breakfast is included.
Sonya
Sonya, 6-night trip
Verified
6/10 Good
Nov 20, 2024
This hotel has salty water in the bathroom and shower. Made it very uncomfortable to shower and brush teeth. Rooms are super small. Staff is nice and helpful. Beach is small but cozy. Our room was facing the main road and we could hear everything. There is pharmacy right across from this hotel. For the price they charge per night, they should have fresh water in the bathroom. They do have convenient parking and few places to eat very close by.
Dina
Dina, 6-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Not for everyone
Lovely rustic place. Beds are comfortable and rue beach is lovely. I noticed it was o e of few places that cleaned up their beach section daily.
If you're only lookong for a place to sleep this is a good option, but if what to vacation and veg at the hotel, go somewhere else.
I would not recommend this place for everyone. I loved it, but the hydro and water is shotty. One morning there was no water, we had to abide by "if its yellow let it mellow, if its brown flush it down", there was no hot water the first night but no issues the other nights.
This is the quiet section of the hotel zone and no restaurant at the hotel. But some good food near by.
Do be aware there is no fresh water at the hotel. If fact all fresh water must be trucked into the hotel zone. 1l of chlorinated water is provided daily with no meams to keep it cold.
Melanie
Melanie, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Everything went well. Great staff, friendly and helpful.
Always asked how everything was and if we needed anything.
Allen
Allen, 1-night trip
Verified
6/10 Good
Jan 17, 2025
Good option in the hotel zone
Guillermo
Guillermo, 6-night trip
Verified
6/10 Good
Jul 18, 2022
Great location, quiet, not crowded.
Ralph
Ralph, 2-night trip
Verified
10/10 Exceptional
Jul 25, 2023
Felt like at home very friendly and caring staff
Fadul
Fadul, 2-night trip
Verified
8/10 Very good
Aug 18, 2021
Great location just south of hotel zone. Close enough to the party and far enough away to escape the noise.
Verified traveler
3-night trip
Verified
8/10 Very good
Apr 2, 2023
Nice hotel close to famous “Matcha Mama” and “Follow the Dream” sign…breakfast was include which is a huge help to your pocket considering how expensive is Tulum. Special thank you to Camila at the front desk, she was always helpful and gave us great tips and recommendations as this was our first time in Tulum
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
Aug 14, 2022
Sivana was a little gem in Tulum. Our room felt like our own sanctuary in our tree house and the staff was always attentive and helpful. Sivana gave us exactly what we needed and is an a great location. The breakfast was simple but got the job done and we loved having our waterfront coffee. Would return!
Jessika
Jessika, 6-night trip
Verified
10/10 Exceptional
Apr 5, 2023
Camila was such helpful person very attentive she was amazing .
Jose luis Peralta
Jose luis Peralta, 4-night trip
Verified
10/10 Exceptional
Jul 5, 2022
The h hi item and staff are amazing. Knowing that AC is o Lu available at night would be nice
Alma
Alma, 2-night trip
Verified
8/10 Very good
Nov 29, 2022
The restaurant and bar were closed for remodeling it appears but those two elements were part of our requirements when making our reservations.
Armon
Armon, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2023
Stayed at Sivana for the weekend and I couldn’t be happier with my choice.. it’s a perfect little quiet hotel away from the noise of Tulum’s night life.. surrounded by nature, cozy and intimate it’s the perfect place for a couple’s getaway. We stayed in the ocean front room and were serenaded by the sound of the waves every night.and even though they have a small staff they are all very attentive, they even helped me decorate the room for my wife’s birthday and got her a cake. So if you’re looking for a place to disconnect from the noise and just relax Sivana is a great choice!
Yonny
Yonny, 3-night trip
Verified
8/10 Very good
Jan 7, 2025
Water does not stay hot consistently and the shower didn't drain well. Besides that, no issues.
Joseph
Joseph, 3-night trip
Verified
2/10 Poor
Jan 12, 2025
One of the most terrible place ever seen.
dirty,inconvenience, horrible customer Service.
Not recommended at all!!!
Eilon
Eilon, 6-night trip
Verified
4/10 Fair
Jan 26, 2025
No hot water in shower. Found 2 roaches. Woke up one morning with no light , no water, no electricity
Pravesh
Pravesh, 3-night trip
Verified
2/10 Poor
May 30, 2023
Rooms smell like mold !!
Staff is rude !
And they will not refund u no matter what!
Owner is aggressive and unprofessional !
Not recommened !
Better to camp on the beach
Jessica
Jessica, 3-night trip
Verified
2/10 Poor
Sep 9, 2024
I paid a Room with ac and i sure would think it has water , and has neither
Juan
Juan, 1-night trip
Verified
8/10 Very good
Mar 21, 2023
Charming Thatched Roof Cabins
Positives: We loved the grounds. There were palm and banana trees, hibiscus, bougainvillea and other tropical foliage that attracted birds. Our thatched roof room was fantastic. King-sized bed was very comfortable. The balcony was a fabulous place to relax.
Negatives: the water was untreated, salt water, with intermittent hot water. You need to brush your teeth with bottled water. The saltiness makes getting a hair brush through your hair a challenge. Finally, the A/C unit from the neighbouring building blew hot air in through our bathroom screen window.