Nestled by the lake, Xcabal Hotel Boutique offers a serene retreat with a garden and terrace. Enjoy fine dining at Itzel or unwind with spa treatments like massages and manicures/pedicures. With in-room WiFi, luggage storage, your stay is sure to be relaxing.
Carretera Federal Chetumal-Cancun KM 23, Bacalar, QROO, 77930
What's nearby
Lake Bacalar - 14 min walk - 1.2 km
Laguna Bacalar Ecological Park - 4 min drive - 3.3 km
Municipal Spa of Bacalar - 7 min drive - 4.7 km
Cenote Azul - 8 min drive - 7.9 km
Cenote Cocalitos - 9 min drive - 7.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 54 min drive
Restaurants
asadero el establo - 2 min drive
Pueblo Pirata - 9 min walk
Las Miches De La 1 - 4 min drive
Marisqueria El Taco Loco - 19 min walk
Xoloitzcuintle Bacalar - 4 min drive
About this property
Xcabal Hotel Boutique
When you stay at Xcabal Hotel Boutique, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a terrace, and a garden.
At a glance
DONE
Hotel size
11 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite garage
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Water dispenser
What to do
Kayaking
Jet skiing nearby
Windsurfing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Wedding services
Water sports equipment
Romance packages
Facilities
3 buildings/towers
Garden
Terrace
Spa services
Outdoor furniture
Walkway to water
Accessibility
Smooth flooring in room
Room amenities
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Housekeeping on request
Eco-friendly toiletries
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages and manicures and pedicures.
Dining
Itzel - Onsite fine-dining restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Experiencia Xcabal
Xcabal Hotel Boutique Hotel
Xcabal Hotel Boutique Bacalar
Xcabal Hotel Boutique Hotel Bacalar
Frequently asked questions
Does Xcabal Hotel Boutique offer free cancellation for a full refund?
Yes, Xcabal Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Xcabal Hotel Boutique?
Sorry, pets aren't allowed.
Is parking offered on site at Xcabal Hotel Boutique?
Yes, there's free self parking.
What are the check-in and check-out times at Xcabal Hotel Boutique?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Xcabal Hotel Boutique and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Xcabal Hotel Boutique?
Yes, there's an onsite restaurant, Itzel.
What's the area around Xcabal Hotel Boutique like?
Xcabal Hotel Boutique is located on the waterfront, a short 11-minute walk from Lake Bacalar.
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Reviews
Xcabal Hotel Boutique Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Amenities
9.4
Staff & service
8.6
Property conditions & facilities
Popular mentions
View
Service staff
Room
Restaurant
Food
Car
Reviews
Verified
10/10 Exceptional
Jan 26, 2024
Great place and great hostess service .
Jorge
Jorge, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2024
Great staff and excellent customer service especially by the receptionist. Definitely a place to recommend!
Nathalie
Nathalie, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2023
If you are looking for a peaceful retreat, this is the place ! Lovely, friendly, kind staff.
barbara
barbara, 4-night trip
Verified
8/10 Very good
Aug 21, 2023
Hotel has an espectacular view, good restaurant, an amazing staff. The only area to improve is that they need to be attentive to the details. For example: room walls with poor paint, spider webs on roofs and corners, some floor boars were loose or broken, sink pipeline with tape and others details.
Mireily
Mireily, 4-night trip
Verified
10/10 Exceptional
Sep 18, 2023
The property is beautiful and so well mantained. We stayed at the quadruple lagoon view room and the view was to die for. My dad took a kayak out in the sunrise and was so happy about it.
The only room for improvement I saw was that drinks service was a bit slow if you were hanging out at the lagoon since the bar is all the way in the lobby.
There were some other guests who were a bit disruptive to the whole peaceful mood of the hotel but it was not the hotel's fault at all.
We also had lunch at the restaurant and we were pleasently surprised as the food was really good.
Would definitely stay here again!
Andrea
Verified
10/10 Exceptional
Aug 22, 2024
Camera con affaccio diretto sulla Laguna, molto ampia e pulita.
Ottimo anche il ristorante.
GIUSEPPE
GIUSEPPE, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2024
El servicio desde la llegada es increíble, el chico de recepción te explica todo muy bien y te da opciones.
La comida del restaurante es deliciosa y la vista es espectacular
Giselle
Giselle, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2024
Es un hotel excelente , bien ubicado frente a la laguna . Su restaurante es excelente y el personal en general excelente
Luis
Luis, 2-night trip
Verified
8/10 Very good
Aug 14, 2024
La comida muy rica y el personal muy atento solo que le falta modernizar las habitaciones y que fumiguen habían muchos insectos y lagartijas, le faltó esa luz afuera en la terraza / balcón es muy buena opción solo hay que hacer más limpieza y modernizarse
jesus andres
jesus andres, 1-night trip
Verified
6/10 Good
Oct 29, 2023
Propiedad en construcción, obstruyendo entradas, caminos a las habitaciones inseguros y sucios.
Servicio al área de la Laguna muy tardado.
Restaurante muy bueno.
TED ANDREY DOMINGUEZ
TED ANDREY DOMINGUEZ, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2023
Mi sueno se hizo realidad en este hermoso lugar en donde disfrutamos al máximo.
Laguna Bacalar, Hotel, alimentos, paseos, personas todo fue maravilloso.
Evangelina
Evangelina, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2023
Hermoso lugar a pasos de la laguna.
Mi habitación con la mejor vista, y una terraza increíble.
Excelente opción en Bacalar
Armando
Verified
10/10 Exceptional
Sep 1, 2023
Me volvería a hospedar mil veces mas, el acceso a la orilla de la Laguna es fantástico, aunque demoraron un poco en la entrega de la habitación, vale mucho la pena, sin embargo si no tienes vehículo propio quizá se complique un poco tu transportación
Cesar
Cesar, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2023
El lugar esta muy tranquilo y fue de lo más cómodo, para la distancia ya se en coche o taxi, el personal súper amable. La comida del restaurante está muy rica
Yahir
Yahir, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2022
Excelente
Walter
Walter, 3-night trip
Verified
10/10 Exceptional
Jun 10, 2022
Beautiful views at a good price. Needs a little more amenities but very good customer service and nice helpful staff. Will definitely return to this hotel.
John
John, 2-night trip
Verified
10/10 Exceptional
May 3, 2022
Beautiful hotel with awesome views. Very clean property and rooms. Everyone was super helpful, front desk with getting Covid test info and especially Santos, our server, who came through with great recommendations and service.
Anh
Anh, 4-night trip
Verified
10/10 Exceptional
Apr 27, 2022
Excellent, super vue, très bon restaurant.
Il est bien d’avoir une voiture car un peu excentré
marine
marine, 3-night trip
Verified
10/10 Exceptional
Feb 28, 2022
The food in the restaurant was some of the best we had on our trip. The vibe here was great, the beds comfy, and the views amazing. I highly recommend!
Eric
Eric, 3-night trip
Verified
8/10 Very good
Feb 18, 2022
La vista es espectacular y hermosisima!!
El baño es muy pequeño y te dejan los trastos sucios del día anterior
Beatriz
Beatriz, 2-night trip
Verified
6/10 Good
Feb 8, 2022
Lugar tranquilo y bonito pero a las habitaciones les falta cuidar detalles de instalaciones, personal muy amable con interés de apoyar en las dudas que uno tenía
Gabriela Reyna
Gabriela Reyna, 4-night trip
Verified
8/10 Very good
Jan 25, 2022
Excelente
Excelente muy bonito
Pineda
Pineda, 2-night trip
Verified
10/10 Exceptional
Dec 25, 2021
An AMAZING, BEAUTIFUL place!
An AMAZING place in Bacalar to relax!!! New, clean, comfortable, relaxing, beautiful!
Little details are needed such as a little closet to place our luggage, but other then that, everything else was PERFECT!
Silvia
Silvia, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2021
Super établissement avec une super vu ! Dommage pas d’eau chaude durant notre séjour !
Ste
Ste, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2021
Hotel Xcabal was amazing! From the moment we arrived they were very attentive and friendly. We only had one small issue during our stay but the hostess took care of it immediately. Then on the morning we checked out, we came out to a flat tire on our car. The staff changed the tire for us very quickly (and for free) and then recommended a local tire place nearby to get the tire patched. Overall our experience was amazing here. The property is beautiful. The rooms are clean and gorgeous. The deck attached to the room and the free kayaks are a nice touch. We would definitely stay here again if we were in the area.