Hotel Alpina

Property class: 2
Mountain hotel, steps from Matterhorn Museum

Choose dates to view prices

Hotel Alpina offers a fantastic location, putting you just a 5-minute walk from Matterhorn Museum and Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite hiking/biking trails, mountain biking, and sledding. Other highlights include a terrace and a garden. Fellow travelers say good things about the helpful staff and walkable location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front-desk safe
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower
The current price is $142
$157 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

A wooden-paneled room with a large bed, two smaller beds, a chair, and a table.

Triple Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Double Room

A wooden-paneled room with a bed, two bedside lamps, a framed picture on the wall, and a bathroom visible through an open door.

Standard Double Room

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

A wooden-paneled room with a bed, a chair, a table, and a window.

Double Room

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

A room with a single bed, a small table, a chair, a sink, and a framed picture on the wall.

Single Room with Shared Bathroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A wooden-paneled room with a bed, a chair, and a small table.

Standard Single Room

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • St. Mauritius Church - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 24 miles/38.7 km
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk

Restaurants

  • ‪Elsie Bar - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Stefanie's Creperie - ‬3 min walk

About this property

Hotel Alpina

  • Hotel Alpina offers a fantastic location, putting you just a 5-minute walk from Matterhorn Museum and Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite hiking/biking trails, mountain biking, and sledding. Other highlights include a terrace and a garden. Fellow travelers say good things about the helpful staff and walkable location.

At a glance

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property is in a car-free zone and can be reached only by train or taxi.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Mountain biking
  • Rock climbing
  • Ice skating
  • Sledding
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Soap
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?

Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alpina?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Alpina?

Sorry, there's no onsite parking at Hotel Alpina.

What are the check-in and check-out times at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Alpina and nearby?

During the winter, enjoy onsite recreation like sledding and ice skating and return when the snow melts for mountain biking and rock climbing. Enjoy amenities like a picnic area and a garden.

What's the area around Hotel Alpina like?

Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi. Travelers say the area is walkable and ideal for skiing.

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Reviews

Hotel Alpina Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Amenities

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, plentiful, and with a variety of options. (36 reviews)
  • The restaurant offered a superb selection of food with great views and excellent service. (12 reviews)
  • The hotel features an excellent tub and shower in the large bathroom. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Breakfast
Location
Service staff
Train station
Building
Shower
Store
View
Bed

Reviews

Verified review

10/10 Exceptional

Fantastic location to everything in Zermatt. Staff was very helpful and friendly. We would stay here again and recommend to others.
Verified review

10/10 Exceptional

The staff was very friendly and didn’t hesitate to help. Loved the little elevator, private bath and a television was included. Central location to shops and dining , and a 10 minute walk to the train station. Simple but nice.
Verified review

6/10 Good

Some of the bathroom fittings were loose. Nice and clean room. A bit dated but ok value for the price
Verified review

10/10 Exceptional

Very good breakfast with the view of the Matterhorn from the dining area. Good location also.
Verified review

10/10 Exceptional

Very good location
Verified review

8/10 Very good

Simple and affordable accommodation. Nice view from the our room in the 4th floor. Very pleasant staff.
Verified review

10/10 Exceptional

Room was basic, but that's what I expected. Property and room were clean. The staff was excellent and helpful.
Verified review

6/10 Good

Small clean room, had a view and was convenient to town.
Verified review

10/10 Exceptional

Nice and cozy hotel in the center of the village. The room has a balcony where you could relax.
Verified review

10/10 Exceptional

Its small but clean showers are very small but great water pressure. over all I would stay there again.
Verified review

6/10 Good

Helpful and friendly staff. Very welcoming. Hotel location is ideal. Would have preferred a mini refrigerator in the room.
Verified review

8/10 Very good

The hotel was clean and comfortable. A very friendly staff. However it was too smal.
Verified review

10/10 Exceptional

Even though it’s old building, but room service staffs are well done to do the cleaning. Receptionist is very helpful and nice. He gave me ideas where we can take good pictures, and gave us some ideas where to eat. 7mins from the train station, good location.
Verified review

8/10 Very good

Had a wonderful stay at Hotel Alpina. Check in at the other hotel was quick. I had an issue with the door lock and I was moved to a different room which was fully renovated and much nicer than the first room. Wouldn’t hesitate to stay here on my next visit to Zermatt.
Verified review

6/10 Good

Room is clean and staff is friendly. Location is convenient. One thing can be improved: hall way smells.
Verified review

8/10 Very good

Good room with a nice view. The cleaning was good, and it’s not far from shops or restaurants.
Verified review

8/10 Very good

Good room. Decent breakfast. Location was great.
Verified review

10/10 Exceptional

Room was spotless and perfectly located to all the places we went to. Made my first time to Zermatt even better. The hospitality of the front desk clerks was on point and they were very helpful. Thanks for an amazing experience!!
Verified review

8/10 Very good

Nice, clean hotel in a convenient location with friendly staff. Comfy bed and beautiful shower. Only real down-side is the walls are thin; we heard everything going on in the neighbors' rooms. But this hotel is a great value in a pricey ski resort; a definite find.
Verified review

10/10 Exceptional

Staff was friendly and helpful. Views from the hotel were beautiful. Hotel itself was clean.
Verified review

10/10 Exceptional

Near the train station, walkable and has friendly staff.
Verified review

10/10 Exceptional

First class hotel. Great room and breakfast. Wish we could have stayed there longer
Verified review

10/10 Exceptional

Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time.
Verified review

10/10 Exceptional

Great value. Good location. Would book again.
Verified review

10/10 Exceptional

The staff was particularly friendly and helpful!