We felt the beds were very hard, with no padding, & thin sheets. Our patio smelled like dog poop, though we didn't find any. The faux grass needed to be cleaned. Our patio was open to a cement pathway to the front desk, so rolling luggage noise was often. Also some guests near us were very noisy, even awoke us at 6 am. Pool movie right outside our patio was also loud. Front desk very polite, chocolates purchased were excellent.