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The Hotel Chester

5.0 star property
Luxury hotel within easy reach of Chester City Walls

Choose dates to view prices

Photo gallery for The Hotel Chester

The Tree House | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle
Reception
The Tree House | Living area | 32-inch Smart TV with digital channels, TV
The Tree House | Living area | 32-inch Smart TV with digital channels, TV
Standard Studio | 1 bedroom, Select Comfort beds, minibar, iron/ironing board
In the heart of Chester, The Hotel Chester offers a warm welcome with a cozy lobby fireplace. Stay connected with in-room WiFi and enjoy express check-out, concierge services, and helpful staff who have left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Lobby fireplace
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchenette
  • Television
  • Daily housekeeping
  • Pets allowed
  • Minibar
  • Mini-fridge

Why we love this property

City center charm
Marvel at the rich history from this luxury hotel nestled in the city center. The lush garden provides a serene escape from urban bustle.
Champagne dreams
Indulge with a night of luxury on a Select Comfort mattress. As darkness falls, turndown service awaits, with a minibar stocked for midnight cravings.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1762

1762 | Living area | 32-inch Smart TV with digital channels, TV

1762

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 36 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for The Tree House

The Tree House | Living area | 32-inch Smart TV with digital channels, TV

The Tree House

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
  • 58 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Knightsbridge

Knightsbridge | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Ralph | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Ralph

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
Portable fan
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Emerald

Emerald | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Emerald

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Bouquet | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Bouquet

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Secret Garden

Secret Garden | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Secret Garden

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
Portable fan
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Elegance | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Elegance

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Flamingo

Flamingo | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Flamingo

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
Private bathroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Money Penny | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Money Penny

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Zoo

Zoo | Living area | 32-inch Smart TV with digital channels, TV

Zoo

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
Portable fan
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Safari | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Safari

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.4 out of 10, Exceptional, 1,002 reviews
The price is $97
$116 total
includes taxes & fees
Nov 16 - Nov 17
Hotel Indigo Chester by IHG
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About the neighborhood

Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Grosvenor Park - 4 min walk - 0.4 km
  • Chester Cathedral - 5 min walk - 0.4 km
  • Chester Town Hall - 6 min walk - 0.6 km
  • Chester Racecourse - 9 min walk - 0.8 km
  • Chester City Walls - 9 min walk - 0.8 km

Getting around

  • Chester (CEG-Hawarden) - 23 min drive
  • Manchester Airport (MAN) - 41 min drive
  • John Lennon Airport (LPL) - 42 min drive
  • Bache Station - 8 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 15 min walk

Restaurants

  • ‪Cavern Of The Curious Gnome - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪The Albion - ‬2 min walk
  • ‪Piccolino Chester - ‬1 min walk
  • ‪Panda Mami - ‬1 min walk

About this property

The Hotel Chester

The Hotel Chester offers a great location, putting you within a 15-minute walk of Chester City Walls and Chester Racecourse. This luxurious hotel is also within a short drive of Chester Zoo and Cheshire Oaks Designer Outlet. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Debit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Romance packages

Facilities

  • Fireplace in lobby

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Mini-fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: GBP 1 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 30

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 1 per stay
  • Pets are allowed for an extra charge of GBP 30 per pet, per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Property Registration Number 00000000

Also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Does The Hotel Chester offer free cancellation for a full refund?

Yes, The Hotel Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Chester?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of GBP 30 per pet, per stay, and there's also a deposit of GBP 1 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Hotel Chester?

Sorry, there's no onsite parking at The Hotel Chester.

What are the check-in and check-out times at The Hotel Chester?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30. Express check-out and contactless check-out are available.

Does The Hotel Chester have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.

What's the area around The Hotel Chester like?

The Hotel Chester is in the heart of Chester, a short 11-minute walk from Chester City Walls and 12 minutes' walk from Chester Racecourse.

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Reviews

The Hotel Chester Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Amenities

9.8

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Parking was conveniently located next door and easily accessible. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Apartment
Bed
Kitchenette
Lobby
Restaurant
Bathroom
Surprise

Reviews

10/10 Exceptional

Room and staff were amazing would highly recommend
Toni-Marie, 2-night trip

10/10 Exceptional

Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.
Laura, 3-night trip

10/10 Exceptional

Great place

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt
Judith, 1-night trip

10/10 Exceptional

Very nice and comfortable hotel with a great location.
Thomas, 4-night trip

10/10 Exceptional

Beautiful apartment in perfect location, loved our stay
Deborah, 1-night trip

10/10 Exceptional

Good place to stay

Really good, spacious suite, location is excellent
3-night trip

10/10 Exceptional

Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Brett, 1-night trip

10/10 Exceptional

Great hotel and value for money Service was fantastic
Luke, 1-night trip

10/10 Exceptional

Great staff and room
AJ, 1-night trip

10/10 Exceptional

Lovely rooms, fabulous staff

10/10 Exceptional

Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.
Andrew, 1-night trip

10/10 Exceptional

Great value for money

Excellent Hotel, lovely and clean, great value for money
Pam, 1-night trip

10/10 Exceptional

Fantastic place

Fantastic staff. Superb room. Definitely the only place we’ll stay next time we’re in Chester.
Neil, 1-night trip

10/10 Exceptional

Clean, friendly and all we needed it to be for a happy one night stay. Would definitely return again should we want to stay in Chester
1-night trip

10/10 Exceptional

Flamingo room

Really enjoyed our stay in the Flamingo room. Loved the copper bath and super comfortable bed
Sarah, 1-night trip

10/10 Exceptional

Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.
Michael, 1-night trip

10/10 Exceptional

A Gem in Chester

On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel
John, 1-night trip

10/10 Exceptional

Fabulous

Excellent hotel, brilliant location and super friendly staff. Would def recommend
Claire, 1-night trip

10/10 Exceptional

Simply excellent

Contemporary themed room - loved Zoo. From the friendly helpful staff to the superb room everything was excellent. Right in centre of Chester superb location superb hotel.
John, 1-night trip

10/10 Exceptional

Wonderful Hotel!

My partner and I stayed here for our anniversary. My partner brought some things to add to the room for the occasion and they were more than happy to help! The room was gorgeous, it was lovely and clean and the staff’s communication was excellent. Wouldn’t stay anywhere else in Chester now!
Emily, 1-night trip

10/10 Exceptional

Great

We had a great stay at The Hotel Chester. Amazing location right in the centre, easy parking right next door in the Grovesnor car park and really great staff who let me know shortly after we checked out that I’d left some stuff in the room, would definitely stay again.
Giovanna, 1-night trip

8/10 Very good

The room was spacious and clean with fresh linen and a kitchenette with tea & coffee provided. The reception staff was super friendly and efficient. Very close to the shops and Main Street which is awesome for tourists. Unfortunately the “city” view is the back of the shopping centre and a car park.
Gary, 1-night trip

8/10 Very good

Great location and comfortable, quirky room / apartment. Poor signage from the car park to the hotel, which could be worked upon but to be fair a nice place for the city. Very hot room but portable air con offered, which helped second night.
Neil, 2-night trip

10/10 Exceptional

Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.
Lynsey, 2-night trip

10/10 Exceptional

Romantic break

Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar! Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con. Would definitely recommend and stay again!
Polo Room
Victoria, 1-night trip