Charlottetown Inn & Conference Centre

3.5 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Charlottetown Port

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Lobby
Property entrance
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Renovated 1 Queen Bed - Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes
In the heart of Charlottetown, Queens Square is home to Charlottetown Inn & Conference Centre, offering a haven with continental breakfast and dry cleaning services. Take a dip in the indoor pool or get moving at the gym - perfect for active travelers.

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pool
  • Free breakfast
  • Gym
  • Pet friendly

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Renovated 1 King Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Basic 1 Queen Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Renovated 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Renovated 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Basic 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Renovated 1 Queen Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Renovated 1 Queen Bed Suite - Main Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 2 Double Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Renovated 1 King Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

Standard 1 Queen Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre puts you in a great location, within just a 10-minute walk of Historic Charlottetown Waterfront and Charlottetown Port. You can get a workout in at the fitness center or take a dip in the indoor pool. Fellow travelers love the central location.

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Free local calls

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from Canada Select.

Also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre offer free cancellation for a full refund?

Yes, Charlottetown Inn & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charlottetown Inn & Conference Centre?

Yes, there's an indoor pool.

Are pets allowed at Charlottetown Inn & Conference Centre?

Yes, pets are welcome. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Charlottetown Inn & Conference Centre?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Charlottetown Inn & Conference Centre?

No, this hotel doesn't have a casino, but Red Shores Racetrack and Casino (15-min walk) is nearby.

What is there to do at Charlottetown Inn & Conference Centre and nearby?

Charlottetown Inn & Conference Centre has an indoor pool and a fitness center.

What's the area around Charlottetown Inn & Conference Centre like?

Charlottetown Inn & Conference Centre is in Downtown Charlottetown, a short 5-minute walk from Historic Charlottetown Waterfront and 9 minutes' walk from Charlottetown Port. Our travelers say the local area is very central.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Building
Bed
Location
Air conditioning
Bathroom
Shower
Lobby

Reviews

8/10 Very good

Place under construction but all things were working well Good pool Good breakfast Easy parking Very friendly staff
Sarah, 1-night trip

8/10 Very good

Good location
mitchy, 2-night trip

10/10 Exceptional

Great place in C’town

We very much enjoyed our stay at this place which was clean and very convenient to getting around in Charlottetown. Would definitely stay here again.
Carlos, 4-night trip

8/10 Very good

Good breakfast, helpful breakfast hostess
Lawrence, 1-night trip

8/10 Very good

Good quiet clean only would have liked to see a better breakfast with some bacon or ham not a big variety but was a good stay
Kim, 2-night trip

4/10 Fair

Parking is ok The big problem is heater not working and fan is very noise
HUI MIN, 1-night trip

2/10 Poor

Staff great. Renovations underway but long way to go.
Melanie, 3-night trip

8/10 Very good

It was good overall but hotel is very outdated and run down. Staff was lovely!
Dawn, 1-night trip

6/10 Good

Great location. Clean room, free breakfast, but nothing hot , except the waffles. Swimming pool was quiet, which was nice.
Angela, 7-night trip

6/10 Good

For the price it was very underwhelming. Okay for a one night stay. The people at the breakfast were very attentive.
Carol, 1-night trip

2/10 Poor

Massive amounts of bed bugs made the hotel UNSAFE for families
Mehdi, 2-night trip

6/10 Good

Coffee and breakfast selection was terrible. Didn't realize when we booked it that they were under construction
Mary-Anne, 2-night trip

8/10 Very good

A lot of renovations going on. It will be nicer in the future
Chris, 1-night trip

8/10 Very good

Overall the property is nice. The breakfast of self-serve it is generally the same thing that is available everyday. And the staff is super friendly and always quick to help, I enjoyed the stay and would likely go again.
Ihechi, 4-night trip

8/10 Very good

Renovations in progress

Renovations are in progress (including the accessible entrance at the front). The updated room looked great. The King Suite was very spacious. Unfortunately the central A/C did not work in the room, the window unit eventually cooled the room down from 25C to a warm 23C. Comfy bed! Very basic breakfast.
1-night trip

8/10 Very good

Very convenient and close to Holland College. Staff is very helpful and kind.
Gina Alexandra, 3-night trip

6/10 Good

The accommodation was fine, aircondition was noisy. Hallway not so clean, some stain on the carpet, breakfast was too basic, sink was clogged
LIZA LEPALIM, 1-night trip

6/10 Good

When I checked into my room there were maintained men in there fixing the bathroom.
Emily, 1-night trip

8/10 Very good

the place was in a great location for getting around...the only real upgrade would be a place to plug your phones or electronics...we didnt have a cube with us and the staff didnt have one either...the place also was under renovations too
lesley, 1-night trip

10/10 Exceptional

It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Matt, 3-night trip

2/10 Poor

Wait for the renovation! The property is old and run down. The curtains were ripped, the carpet was ripped and stained. I planned on staying for two nights but left after the first night. They are currently remodeling - maybe it will be better soon!
Meghan, 2-night trip

8/10 Very good

Kind staff, decent breakfast, and room was spacious. Was some people hanging around in parking lot at night looking for money. Just felt a little nervous being outside at night.
Lauren, 1-night trip

8/10 Very good

Stayed across the street from the inn. Rooms were average. Was disappointed to see the tiered increase in pricing from $159 to $269 for Saturdays stay. There was no elevation in services or breakfast to correspond with the increase in the nightly stay to justify the cost. I wouldn’t stay there again. A positive is the location. Walkable to restaurants etc.
Milan, 3-night trip

10/10 Exceptional

Great spot
Ben, 1-night trip

2/10 Poor

Absolutely horrible
Louise, 3-night trip